Arrive Can Questions
Sep 24, 2022 | 4:10 pm
#1
Original Poster
Join Date: May 2002
Location: Sacramento, CA, US
Posts: 2,264
Arrive Can Questions
Two of us are traveling together, myself and my spouse. I downloaded the Arrive Can App, and entered information for both of us, including photos of the passport photo page and the vaccination cards.
Then it prompted me to continue to the customs form and the "where are you staying" information, but it only seemed to be taking this info for one of us, namely my wife.
Finally, the bar codes that were delivered just list her.
Do I need to do something more to get a bar code for myself? Don't I need this to board the plane?
Then it prompted me to continue to the customs form and the "where are you staying" information, but it only seemed to be taking this info for one of us, namely my wife.
Finally, the bar codes that were delivered just list her.
Do I need to do something more to get a bar code for myself? Don't I need this to board the plane?
Sep 24, 2022 | 6:44 pm
#2
Join Date: Mar 2016
Programs: AC SE
Posts: 1,691
If you have filled it out properly, you should have a receipt with a 6-character alphanumeric code and a QR code. Beneath that it will list the travelers and their vaccine status. If only one traveler is listed, Id delete it and start again (or just begin it a second time and select only yourself). You do need to have this done before boarding. My guess is that somewhere along the way, when it came time to select travelers, you selected only her.