Budget reservation issues: location closed on return date
#1
Original Poster
Join Date: Mar 2005
Programs: US Silver Preferred
Posts: 133
Budget reservation issues: location closed on return date
Anyone have any advice on my situation (or dealt with it in the past)?
I currently have a reservation for a car over Labor day weekend: pickup on 9/1 and drop-off on 9/4 (reservation was made on 8/10). This reservation was made through a Budget reservations agent. Today, when checking rates and discount codes online, I found that the location is closed on my drop-off date. I called the reservations number and was told that I could drop-off at the airport, or drop-off the next day but the charge would be ~double what my current price is. I decided to do nothing and my reservation was kept as-is. What options do I have? Paying double is not really an option. Do I have any real leverage if there are problems upon pick-up? What would you recommend I do about returning the car as the location will certainly be closed all day on my return date?
I currently have a reservation for a car over Labor day weekend: pickup on 9/1 and drop-off on 9/4 (reservation was made on 8/10). This reservation was made through a Budget reservations agent. Today, when checking rates and discount codes online, I found that the location is closed on my drop-off date. I called the reservations number and was told that I could drop-off at the airport, or drop-off the next day but the charge would be ~double what my current price is. I decided to do nothing and my reservation was kept as-is. What options do I have? Paying double is not really an option. Do I have any real leverage if there are problems upon pick-up? What would you recommend I do about returning the car as the location will certainly be closed all day on my return date?
#2
Join Date: Feb 2002
Location: Scottsdale, AZ
Posts: 350
Originally Posted by scophreak
Do I have any real leverage if there are problems upon pick-up?
Originally Posted by scophreak
What would you recommend I do about returning the car as the location will certainly be closed all day on my return date?

