Need help - earned miles are not posted

 
Old Dec 7, 14, 5:38 am
  #1  
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Join Date: Feb 2012
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Need help - earned miles are not posted

Hello,

I need help and/or advice how to proceed. I have rented cars from Budget and have not received a single mile in my Miles and More account.
Tried the online chat, then the customer support line, the retro claim form, and emailing them. Still no result.

I will appreciate someone with similar experience to share a solution.

Thanks
moldi is offline  
Old Dec 7, 14, 8:28 am
  #2  
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Originally Posted by moldi View Post
Hello,

I need help and/or advice how to proceed. I have rented cars from Budget and have not received a single mile in my Miles and More account.
Tried the online chat, then the customer support line, the retro claim form, and emailing them. Still no result.

I will appreciate someone with similar experience to share a solution.

Thanks
Does your receipt show how many miles you should have earned (Avis does, I assume Budget does too)? Are you 100% sure your mileage # is correct?

If you can't get Budget to resolve it, I've found the only way to get AvisBudget Group to respond in some situations is a Better Business Bureau complaint.
IAHtraveler is offline  

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