Apparent lounge cutbacks at LHR T5
Mar 7, 2009, 1:51 pm
#46
Join Date: Oct 2004
Location: Glasgow, UK
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Mar 7, 2009, 2:23 pm
#47
Join Date: Feb 2006
Location: NUE,MUC,INN,FDH
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I had the pleasure in the Galeries North lounge about two weeks ago.
(My Qualifying flight for QF-PLAT...).
The entrance ladies were nice as ever.
The food selection was good, but I was shocked about the staff:
There were some nearly empty bottles of water and one staff member filled all the rests in one bottle and put that bottle back.
The staff that was talking away the trays then came to my table and used it as a dish station. They sorted table and cutterly neatly on my table, just to save them to walk a bit more.
OK, I see things a bit critic, because this is the branche I work in, but that was definitly too much.
They were not unfriendly, but desperatly need some training.
The next time (next week) I have the chance to try the F-Lounge.
BTW: I love the new Munich Lounge, nice food and Bionade!
(My Qualifying flight for QF-PLAT...).
The entrance ladies were nice as ever.
The food selection was good, but I was shocked about the staff:
There were some nearly empty bottles of water and one staff member filled all the rests in one bottle and put that bottle back.
The staff that was talking away the trays then came to my table and used it as a dish station. They sorted table and cutterly neatly on my table, just to save them to walk a bit more.
OK, I see things a bit critic, because this is the branche I work in, but that was definitly too much.
They were not unfriendly, but desperatly need some training.
The next time (next week) I have the chance to try the F-Lounge.
BTW: I love the new Munich Lounge, nice food and Bionade!
Mar 7, 2009, 2:46 pm
#48
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Join Date: Dec 2005
Posts: 9,916
Also, why is it that most of the time the vast majority (>80%) of magazines in GF are specialty mags of no interest whatsoever to most people. I have seen titles I never knew even existed which probably have a circulation of 1,000 copies, and unfortunately often those are the only mags left in GF. Racks and racks of totally worthless rubbish. BTW amazingly the T5 arrivals lounge consistently has a far better selection of magazines and newspapers than GF.
The proliferation of niche, controlled circulation magazines have given airlines more options.
Mar 7, 2009, 2:46 pm
#49
Join Date: Mar 2007
Location: LHR/SIN/CGK
Programs: BAEC GGL & CCR
Posts: 580
Who on Earth drinks water in a lounge anyway?
Mar 7, 2009, 2:50 pm
#50
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Join Date: Aug 2006
Location: Argentina
Posts: 40,233
I suspect the staff you talk about are about as well trained in catering as I am in needlework. Most likely foreign workers willing to take any job going to make a few bob before moving on. If it wasn't for them there would be nobody to take their place.
Catering = Crap hours with low pay in the UK most of the time.
Catering = Crap hours with low pay in the UK most of the time.
Mar 7, 2009, 4:19 pm
#51
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Mar 7, 2009, 6:02 pm
#54
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Mar 7, 2009, 7:02 pm
#55
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Join Date: May 2007
Location: London WC2/W1
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I think that The Field is quite a well-known magazine in the country. It's all about how and where to kill foxes as I recall. I used to have friends who did that sort of thing a lot, although I never did myself.
I still have the friends, but they seem mostly to have lost interest in foxes. In one case I think it is because the opportunities to ride to hounds in Manhattan are sadly rather limited, although it is a nice thought. I imagine in Argentina, being a nation of such keen horsemen, the opportunities for Hiddy are endless.
I still have the friends, but they seem mostly to have lost interest in foxes. In one case I think it is because the opportunities to ride to hounds in Manhattan are sadly rather limited, although it is a nice thought. I imagine in Argentina, being a nation of such keen horsemen, the opportunities for Hiddy are endless.
Mar 7, 2009, 7:12 pm
#56
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.LeisureFirst - No foxes where I stay but still a few pumas in fact we have the stuffed head of one up on the wall. Wife's dad was a bit of a hunter.The only shooting I do is with a camera. ^
Mar 7, 2009, 7:17 pm
#57
Join Date: Mar 2008
Location: ARN
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Magazines?
I think that comes last on my list of what I want from a lounge.
1. Space and comfort
2. Drinks and snacks
3. Wifi
4. Power outlets
5. Breakfast/Lunch/Dinner
6. Workplace with printers
7. Showers
8. Outside view/windows
9. Newspapers
10. Magazines
Galleries LHR excels in every area, well I do hate the bacon rolls for breakfast. A proper English breakfast buffe would be nicer.
GF is better on 1, 2 and 6 compared to galleries club. But I can't say that the lack of magazines disturbs me much.
I think that comes last on my list of what I want from a lounge.
1. Space and comfort
2. Drinks and snacks
3. Wifi
4. Power outlets
5. Breakfast/Lunch/Dinner
6. Workplace with printers
7. Showers
8. Outside view/windows
9. Newspapers
10. Magazines
Galleries LHR excels in every area, well I do hate the bacon rolls for breakfast. A proper English breakfast buffe would be nicer.
GF is better on 1, 2 and 6 compared to galleries club. But I can't say that the lack of magazines disturbs me much.
Mar 7, 2009, 8:05 pm
#58
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
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On my last trip through Galleries there did seem to be a quite dramatic cutback in the self important blowhards wandering around the lounge loudly talking into their mobiles. It was actually a very relaxing and pleasant experience for a change. Perhaps not the best thing for BA's bottom line unfortunately.
Mar 8, 2009, 12:43 am
#59
Join Date: Apr 2008
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