Why did BA stop seat selection?
Jan 9, 2009, 3:27 am
#226
Join Date: Oct 2004
Programs: Qantas FF Platinum OW Emerald
Posts: 118
So I have a seating question..I have a booking SEA-xLHR-HAM-LHR/LGW-TLS-LGW, all on one PNR. I am able to choose seats for SEA-LHR and LGW-TLS, but when I try to choose for the other flights, I get;
"Sorry, we are unable to confirm your seat request(s) at this time. Please try again later or check in at the earliest opportunity in order to choose the best available seat(s)". Is there any reason for this?
Thnx
"Sorry, we are unable to confirm your seat request(s) at this time. Please try again later or check in at the earliest opportunity in order to choose the best available seat(s)". Is there any reason for this?
Thnx
Jan 9, 2009, 3:30 am
#227
FlyerTalk Evangelist
Join Date: Jul 2004
Location: UK
Programs: Mucci, BA LTG + GGL, SPG LTP, HHonors Diamond, IHG Spire Ambassador
Posts: 12,695
It is probably that your QF Emerald card isn't recorded properly against those sectors. I would call either BA or the TA (if applicable) and have them manually ensure the number is against each sector properly.
Jan 9, 2009, 5:09 am
#228
Join Date: Oct 2004
Programs: Qantas FF Platinum OW Emerald
Posts: 118
Thanks I will do that, but I would have thought that if OWE was not properly recorded, I would not be able to even try and choose a seat. In the MMB I can go and change the seat, but its only when I try and confirm the seats, it comes up with the error.