Seat reclining during take-off: rules and etiquette question
Apr 14, 2008, 3:15 pm
#121
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Apr 14, 2008, 3:20 pm
#122
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Secondly, there was something in one of the Sunday papers I was perusing in the lounge whilst mulling over the 90 min delay about an economy seat that works in a similar way to the CW seat, i.e. fixed back and sliding seat. That would be the best of both world IMO ^
Apr 14, 2008, 3:37 pm
#123
Join Date: Oct 2003
Location: Washington, DC US
Posts: 58
And, Exactly!^ to you. Those slide-recline seats pre-date Knee Defender™ and we've been arguing for them from the beginning. Other than changing seat pitch (at the expense of fewer rows), it's either slide-recline seats or the Ryanair/no-recline approach -- or, DIY protection.
Apr 14, 2008, 3:41 pm
#124
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Fair point, but perhaps a pre-set recline of a few more degrees could be built in?
Apr 17, 2008, 11:53 am
#125
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Hi all
I got this in the post this morning. I've highlighted the relevant paragraph. I'm not going to pick up on various inaccuracies in other parts of the letter as I wasn't actually expecting Customer Relations to say anything remotely interesting...
Cheers
/MHL
I got this in the post this morning. I've highlighted the relevant paragraph. I'm not going to pick up on various inaccuracies in other parts of the letter as I wasn't actually expecting Customer Relations to say anything remotely interesting...
Cheers
/MHL
Dear MileHighLawyer
I am sorry that your flight was disrupted by the poor behaviour of one of your fellow passengers. I completely understand how disappointing this must have been for you, especially as you mentioned this to one of our crew who did not speak to the other passengers. Thank you for contacting us about it.
To make your flight more comfortable we may ask passengers to refrain from reclining their seats until after the seatbelt signs have been switched off. However, we are aware that passengers may recline their seats after take off.
I appreciate that it can be upsetting when people behave in an inconsiderate way. On every flight, we have a cabin service director and he or she manages our response when a problem like this arises. They are in contact with the captain too, and together they decide the best course of action. It is not always an easy decision to make, as we have to carefully weigh up whether intervening will inflame the situation or not. Our first consideration is always the safety of our customers.
Again, please accept my apologies. Incidents like this are rate but they are always unpleasant and we hope that you will travel with us again in happier circumstances.
Yours sincerely
XX
Customer Relations
I am sorry that your flight was disrupted by the poor behaviour of one of your fellow passengers. I completely understand how disappointing this must have been for you, especially as you mentioned this to one of our crew who did not speak to the other passengers. Thank you for contacting us about it.
To make your flight more comfortable we may ask passengers to refrain from reclining their seats until after the seatbelt signs have been switched off. However, we are aware that passengers may recline their seats after take off.
I appreciate that it can be upsetting when people behave in an inconsiderate way. On every flight, we have a cabin service director and he or she manages our response when a problem like this arises. They are in contact with the captain too, and together they decide the best course of action. It is not always an easy decision to make, as we have to carefully weigh up whether intervening will inflame the situation or not. Our first consideration is always the safety of our customers.
Again, please accept my apologies. Incidents like this are rate but they are always unpleasant and we hope that you will travel with us again in happier circumstances.
Yours sincerely
XX
Customer Relations
Apr 17, 2008, 12:00 pm
#126
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Join Date: Aug 2006
Location: Argentina
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Hi all
I got this in the post this morning. I've highlighted the relevant paragraph. I'm not going to pick up on various inaccuracies in other parts of the letter as I wasn't actually expecting Customer Relations to say anything remotely interesting...
Cheers
/MHL
I got this in the post this morning. I've highlighted the relevant paragraph. I'm not going to pick up on various inaccuracies in other parts of the letter as I wasn't actually expecting Customer Relations to say anything remotely interesting...
Cheers
/MHL
Apr 17, 2008, 12:05 pm
#127
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Apr 18, 2008, 10:34 am
#128
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I would have thought that the sensible and safe rule (from a personal safety point of view) is wait till the seat belt signs are off. After all switching the seat belt signs on goes hand in hand with an exhortation to return seat backs to the upright position. Surely the reverse is true?
My real reason for replying is actually that I have just realized, now you've got 38 posts under your belt, that this was your first post and I had forgotten my manners in replying to a slightly later post of yours in this same thread. So, making up for lost time, allow me to say
Welcome to FlyerTalk, OPebble.
Jul 11, 2008, 5:13 am
#129
Join Date: Mar 2005
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Sorry to drag this old thread up, (I was away when the debate was raging), but on a recent CE flight I was delighted that the Gentleman, (and I use the capital with sincerity), in front of my wife politely turned around following the meal service and asked if it would bother her if he was to recline his seat. Of course she duly obliged with the polite answer and thanked him for asking in the first place.
Now, this brings up the question of general manners. Upon reflection I am amazed that this sort of action should even have registered on my radar, let alone prompted me to respond on this thread, but having read through the posts it appears that even some of the better educated patrons of this board were left a little short in the “lessons in life” department.
To those of you who say that “the seat is designed to recline and therefore I will recline it at will regardless of the consequences of my actions to those around me”, consideration for others and a please and thank you will always serve you well.
There endeth the lesson of my Mother.
Now, this brings up the question of general manners. Upon reflection I am amazed that this sort of action should even have registered on my radar, let alone prompted me to respond on this thread, but having read through the posts it appears that even some of the better educated patrons of this board were left a little short in the “lessons in life” department.
To those of you who say that “the seat is designed to recline and therefore I will recline it at will regardless of the consequences of my actions to those around me”, consideration for others and a please and thank you will always serve you well.
There endeth the lesson of my Mother.
Jul 11, 2008, 7:38 am
#130
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Jul 11, 2008, 8:10 am
#131
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You would be very welcome to post on the thread congratulating him for making it safely through another year
Jul 11, 2008, 8:22 am
#133
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Jul 11, 2008, 8:26 am
#134
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HIDDY's thread:
http://www.flyertalk.com/forum/showthread.php?t=842912
Because I get fed up of being grumped at when I do.
http://www.flyertalk.com/forum/showthread.php?t=842912
Because I get fed up of being grumped at when I do.
Jul 11, 2008, 8:31 am
#135
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HIDDY's thread:
http://www.flyertalk.com/forum/showthread.php?t=842912
Because I get fed up of being grumped at when I do.
http://www.flyertalk.com/forum/showthread.php?t=842912
Because I get fed up of being grumped at when I do.
Anyway, it was only a birthday I'll leave the attention seeking stuff for those that celebrate two birthdays in the one year.