trouble with putting one world status on BA booking
#1
Original Poster
Join Date: Dec 2002
Location: Palm Springs ca
Programs: aa lifetime platinum
Posts: 747
trouble with putting one world status on BA booking
I'm currently BA silver but will tumble back into blue for awhile in 2007. but lifetime Platinum on AA. My partner is BA silver and will be for a much longer part of next year during which time we will be flying together on several trips on bA, some of them mFU's some of them redemptions.
my question is this:
how can I show what my oneworld status is on my BA booking - my ba account won't let me as it just recognizes me as a lowly blue on bA. We recently flew on a AA redemption in F from cDG-lhr- yVR in F . i called bA in CDG to try and insert my AA number into my reservation but the agent acted as though i was trying to cheat and obtain miles for the "free" ticket. - she kept repeating the word "free" at least 20 times during the conversation. i set her straight that it was a "reward" ticket earned through flying and spending thousands of dollars, so it wasn't "free". Still she refused to enter my AA number.
the reason I would like to do this is just for recognition. in case of events such as irregular ops, inflight service issues, and just to ensure good service.
Is this reasonable? is there a way to actually get one world status on your bA booking . There is on all other one world airlines.
my question is this:
how can I show what my oneworld status is on my BA booking - my ba account won't let me as it just recognizes me as a lowly blue on bA. We recently flew on a AA redemption in F from cDG-lhr- yVR in F . i called bA in CDG to try and insert my AA number into my reservation but the agent acted as though i was trying to cheat and obtain miles for the "free" ticket. - she kept repeating the word "free" at least 20 times during the conversation. i set her straight that it was a "reward" ticket earned through flying and spending thousands of dollars, so it wasn't "free". Still she refused to enter my AA number.
the reason I would like to do this is just for recognition. in case of events such as irregular ops, inflight service issues, and just to ensure good service.
Is this reasonable? is there a way to actually get one world status on your bA booking . There is on all other one world airlines.
#2
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 23,439
No, it's not reasonable. Where is your account based? Call that service centre, explain that you would like to add your AA Plat to the account for the reasons you state. Having a Silver on the same booking should protect you in the event of irregular ops but given the way the new seating policy has been formulated I am now slightly less sure.
#3
Original Poster
Join Date: Dec 2002
Location: Palm Springs ca
Programs: aa lifetime platinum
Posts: 747
No, it's not reasonable. Where is your account based? Call that service centre, explain that you would like to add your AA Plat to the account for the reasons you state. Having a Silver on the same booking should protect you in the event of irregular ops but given the way the new seating policy has been formulated I am now slightly less sure.
both of us are bA blues on an award ticket in BA F from lAX- lHR and back obtained from a north american AA account from which both of us are AA platinums. this scenario probably will happen late in 2007. shall we dutifully call up BA and try to get our oneworld status duly noted ?.Should we expect to be treated with anything but scorn and derision???
#4
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 23,439
What about this scenario... now hold your tongue until I'm finished, swan,...
both of us are bA blues on an award ticket in BA F from lAX- lHR and back obtained from a north american AA account from which both of us are AA platinums. this scenario probably will happen late in 2007. shall we dutifully call up BA and try to get our oneworld status duly noted ?.Should we expect to be treated with anything but scorn and derision???
both of us are bA blues on an award ticket in BA F from lAX- lHR and back obtained from a north american AA account from which both of us are AA platinums. this scenario probably will happen late in 2007. shall we dutifully call up BA and try to get our oneworld status duly noted ?.Should we expect to be treated with anything but scorn and derision???
BTW, when I said it is 'not reasonable' in my post above I was refering to BA's attitude not your request.
#5
Join Date: Jan 2003
Posts: 3,775
Two things spring to mind here:
1. You do not earn mileage on award tickets (the airline is not going to award mileage on mileage) so no Frequent Flyer cards will be accepted. Indeed, the computer system inhibits the entering of Frequent Flyer details.
2. That having been said, there is a field for entering "FQTV EMERALD" as a General Airport comment which would ensure your status is upheld in the event of flight cancellations or other mishaps.
3. BA, as a company, recognises the importance of the repeat One World business. However, the operational staff and crew see redemption as "freebies" and, whilst our own BA Executive Club makes a free trip or a mileage up*grade as the pinnacle of achievement, US carriers in particular "queered the pitch" by diluting the value. Indeed, Another Airline was offering Platinum Status and high mileage anonymously on ebay to generate some cashflow after 09/11/02. We all got a bit cheesed off watching America West pax flying First Class (worth £8000 a do!) return from Phoenix to London for nothing - and then BA didn't get anything even approaching the Economy fare in return! Even now, quite a few of my colleagues still view mileage awards as "freeloading" - especially when the mileage has been generated on carriers away from Auntie BA!
1. You do not earn mileage on award tickets (the airline is not going to award mileage on mileage) so no Frequent Flyer cards will be accepted. Indeed, the computer system inhibits the entering of Frequent Flyer details.
2. That having been said, there is a field for entering "FQTV EMERALD" as a General Airport comment which would ensure your status is upheld in the event of flight cancellations or other mishaps.
3. BA, as a company, recognises the importance of the repeat One World business. However, the operational staff and crew see redemption as "freebies" and, whilst our own BA Executive Club makes a free trip or a mileage up*grade as the pinnacle of achievement, US carriers in particular "queered the pitch" by diluting the value. Indeed, Another Airline was offering Platinum Status and high mileage anonymously on ebay to generate some cashflow after 09/11/02. We all got a bit cheesed off watching America West pax flying First Class (worth £8000 a do!) return from Phoenix to London for nothing - and then BA didn't get anything even approaching the Economy fare in return! Even now, quite a few of my colleagues still view mileage awards as "freeloading" - especially when the mileage has been generated on carriers away from Auntie BA!
#6
Join Date: Apr 2001
Location: Austin
Posts: 4,629
#7
Join Date: Mar 2002
Programs: QF Platinum (OW Emerald); QF Lifestime Silver; BD Diamond Club Gold (*A Gold)
Posts: 4,786
Not totally accurate. While it may be non mileage-earning I have as a BA Blue, but also a QF Platinum (OW Emerald) been able to ask BA reservations to add the latter to any BA award booking, simply by calling up with the request. First rule of BA call centres (or any come to think of it), if you don't get what you want when you first call, hang up and speak to another agent.
Furthermore, when calling if you point out to the agent that you're aware that this is a non-mileage-earning ticket, but you would like your AA # entered to access preferential seating, it should work a treat.
#8
Join Date: May 2005
Location: Surrey, UK
Programs: BA Blue, BMI Blue+
Posts: 779
Although according to the new BA seating thread, status on other oneworld carriers mean nothing now when it comes to preferential seating. Although in this case, the cus service reps probably don't know so it should work.
#10
Join Date: Mar 2002
Programs: QF Platinum (OW Emerald); QF Lifestime Silver; BD Diamond Club Gold (*A Gold)
Posts: 4,786
IME the issue has been resolved for all non-BA Emeralds on long haul routes, hopefully a fix for short haul in due course.
#11
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
Originally Posted by marbles dad
is there a way to actually get one world status on your bA booking . There is on all other one world airlines.
Dave
#12
Original Poster
Join Date: Dec 2002
Location: Palm Springs ca
Programs: aa lifetime platinum
Posts: 747
#13
Original Poster
Join Date: Dec 2002
Location: Palm Springs ca
Programs: aa lifetime platinum
Posts: 747
Two things spring to mind here:
1. You do not earn mileage on award tickets (the airline is not going to award mileage on mileage) so no Frequent Flyer cards will be accepted. Indeed, the computer system inhibits the entering of Frequent Flyer details.
2. That having been said, there is a field for entering "FQTV EMERALD" as a General Airport comment which would ensure your status is upheld in the event of flight cancellations or other mishaps.
3. BA, as a company, recognises the importance of the repeat One World business. However, the operational staff and crew see redemption as "freebies" and, whilst our own BA Executive Club makes a free trip or a mileage up*grade as the pinnacle of achievement, US carriers in particular "queered the pitch" by diluting the value. Indeed, Another Airline was offering Platinum Status and high mileage anonymously on ebay to generate some cashflow after 09/11/02. We all got a bit cheesed off watching America West pax flying First Class (worth £8000 a do!) return from Phoenix to London for nothing - and then BA didn't get anything even approaching the Economy fare in return! Even now, quite a few of my colleagues still view mileage awards as "freeloading" - especially when the mileage has been generated on carriers away from Auntie BA!
1. You do not earn mileage on award tickets (the airline is not going to award mileage on mileage) so no Frequent Flyer cards will be accepted. Indeed, the computer system inhibits the entering of Frequent Flyer details.
2. That having been said, there is a field for entering "FQTV EMERALD" as a General Airport comment which would ensure your status is upheld in the event of flight cancellations or other mishaps.
3. BA, as a company, recognises the importance of the repeat One World business. However, the operational staff and crew see redemption as "freebies" and, whilst our own BA Executive Club makes a free trip or a mileage up*grade as the pinnacle of achievement, US carriers in particular "queered the pitch" by diluting the value. Indeed, Another Airline was offering Platinum Status and high mileage anonymously on ebay to generate some cashflow after 09/11/02. We all got a bit cheesed off watching America West pax flying First Class (worth £8000 a do!) return from Phoenix to London for nothing - and then BA didn't get anything even approaching the Economy fare in return! Even now, quite a few of my colleagues still view mileage awards as "freeloading" - especially when the mileage has been generated on carriers away from Auntie BA!
That is a deal BA made and I'm sure they did it for a reason. i'm sure LH would love to hAve AA as a partner if BA wants to bail out and objects to giving their wonderful first class tickets out for'free". you're sounding like the bA agent in france i contacted who kept endlessly referring to my ticket as a free ticket , and I kept endlessly correcting her to call it an "award" ticket,- i'VE SPENT THOUSAND OF DOLLARS ON BOTH ba AND aa TO MAKE THESE AWARD TICKETS HAPPEN . To get surly cabin service in return or even intimate that there is such is certainly a slap in the face to everyone on this board. tEll your cabin mates to find another job whose skills suit them better.
Rant over.
#15
Join Date: Jul 2006
Location: Glasgow, UK
Programs: BA, UA, Marriot
Posts: 2,196
warning: rant about to start !!!!!!!
That is a deal BA made and I'm sure they did it for a reason. i'm sure LH would love to hAve AA as a partner if BA wants to bail out and objects to giving their wonderful first class tickets out for'free". you're sounding like the bA agent in france i contacted who kept endlessly referring to my ticket as a free ticket , and I kept endlessly correcting her to call it an "award" ticket,- i'VE SPENT THOUSAND OF DOLLARS ON BOTH ba AND aa TO MAKE THESE AWARD TICKETS HAPPEN . To get surly cabin service in return or even intimate that there is such is certainly a slap in the face to everyone on this board. tEll your cabin mates to find another job whose skills suit them better.
Rant over.
That is a deal BA made and I'm sure they did it for a reason. i'm sure LH would love to hAve AA as a partner if BA wants to bail out and objects to giving their wonderful first class tickets out for'free". you're sounding like the bA agent in france i contacted who kept endlessly referring to my ticket as a free ticket , and I kept endlessly correcting her to call it an "award" ticket,- i'VE SPENT THOUSAND OF DOLLARS ON BOTH ba AND aa TO MAKE THESE AWARD TICKETS HAPPEN . To get surly cabin service in return or even intimate that there is such is certainly a slap in the face to everyone on this board. tEll your cabin mates to find another job whose skills suit them better.
Rant over.