Introduction of "new" sleeper service on some flights
Sep 17, 2003, 10:32 am
#18
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by CharlesMD:
This measure is obviously bogus. If you've been working all day and rush to the airport, of course you want to eat a substantial meal on-board-- that's one of the benefits of flying.
If BA truly wanted to make their cabins quieter they could try to accelerate the food service or have an "all at once" full meal service like AA (i.e. not just the goodnight express).
What's next: no IFE, cranking down the seats to fully flat after take-off. Are the FAs going to walk around making sure everyone's asleep-- no giggling under the covers.
It's ironic that the people in Y get a full meal service with wine but not the people in J. Maybe some of them will come begging for an appetizer.</font>
This measure is obviously bogus. If you've been working all day and rush to the airport, of course you want to eat a substantial meal on-board-- that's one of the benefits of flying.
If BA truly wanted to make their cabins quieter they could try to accelerate the food service or have an "all at once" full meal service like AA (i.e. not just the goodnight express).
What's next: no IFE, cranking down the seats to fully flat after take-off. Are the FAs going to walk around making sure everyone's asleep-- no giggling under the covers.
It's ironic that the people in Y get a full meal service with wine but not the people in J. Maybe some of them will come begging for an appetizer.</font>
Sep 17, 2003, 10:49 am
#19
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I think this is great, but for the defect that you don't get anything like this in economy. It would be great if BA could have a quiet zone down the back as well. I don't think I've eaten an eastbound trans-Atlantic meal for many years now.
Sep 17, 2003, 11:14 am
#20
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In my experience, BA is one of the worst - across the Atlantic - at being quiet and dark on night-time flights (AA/VS/CO and even NW seem a LOT better at it - in ecomony as well as Business). They do need to speed up a bit and a "all on one tray full meal" option would be really great 
Still, they have yet to beat a flight I had back from Montego Bay in July. I ate at the airport - wanting to maximise the sleep I got on the flight. So, as soon as we took off, I put my eye mask on, tucked a pillow under my head and pulled the blanket up around my neck - pretty much "do not disturb, I want to sleep". After about 30 minutes gentle sleeping, the meal service started. "Dinner?!", "Dinner?!", "Dinner?!" was yelled down the aisle as the trolley trumbled. I ignored it, then "do you want dinner!!?", "do you want dinner!!!?" was yelled at me. I ignored it - it will do away... So the FA grabbed hold of me by the shoulder and shock me violently yelling "do you want your dinner!!!" until I pulled my eye mask off and growled "no!". Fortunately I was fuming so much at the rude interruption, that I was still awake 30 minutes later when "duty free! duty free!! duty free!!!" came trundling down the aisle.... This was economy, but still!
So BA have aren't QUITE as bad as Air Jamaica...
Boo
Still, they have yet to beat a flight I had back from Montego Bay in July. I ate at the airport - wanting to maximise the sleep I got on the flight. So, as soon as we took off, I put my eye mask on, tucked a pillow under my head and pulled the blanket up around my neck - pretty much "do not disturb, I want to sleep". After about 30 minutes gentle sleeping, the meal service started. "Dinner?!", "Dinner?!", "Dinner?!" was yelled down the aisle as the trolley trumbled. I ignored it, then "do you want dinner!!?", "do you want dinner!!!?" was yelled at me. I ignored it - it will do away... So the FA grabbed hold of me by the shoulder and shock me violently yelling "do you want your dinner!!!" until I pulled my eye mask off and growled "no!". Fortunately I was fuming so much at the rude interruption, that I was still awake 30 minutes later when "duty free! duty free!! duty free!!!" came trundling down the aisle.... This was economy, but still!
So BA have aren't QUITE as bad as Air Jamaica...
Boo
Sep 17, 2003, 11:16 am
#21
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ScottC:
If you want a substantial meal then why not use the pre-dine service? I know I do. I'd prefer a decent meal on the ground than the crap they serve in the air anyway. </font>
If you want a substantial meal then why not use the pre-dine service? I know I do. I'd prefer a decent meal on the ground than the crap they serve in the air anyway. </font>
Sep 17, 2003, 11:56 am
#22
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ScottC:
If you want a substantial meal then why not use the pre-dine service? I know I do. I'd prefer a decent meal on the ground than the crap they serve in the air anyway. </font>
If you want a substantial meal then why not use the pre-dine service? I know I do. I'd prefer a decent meal on the ground than the crap they serve in the air anyway. </font>
It surely comes from the same caterer...
Sep 17, 2003, 12:09 pm
#24
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Hammer:
Isn't it the "crap" in the air the same "crap" you get in the lounge?
It surely comes from the same caterer...
</font>
Isn't it the "crap" in the air the same "crap" you get in the lounge?
It surely comes from the same caterer...
</font>
Sep 17, 2003, 12:37 pm
#25
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Where does it say anything about zones? or have we just got confused after the VS comments...?
From the info quoted (and from the 'enhancement' point of view) it looks to be cabin wide...?
[This message has been edited by dnw (edited 09-17-2003).]
From the info quoted (and from the 'enhancement' point of view) it looks to be cabin wide...?
[This message has been edited by dnw (edited 09-17-2003).]
Sep 17, 2003, 1:34 pm
#26
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So, get on board, get given "a" drink and a biscuit, then lights out. Hmmm.
Fairly clear that the aim here is to move catering off the plane and onto the ground. No doubt that's a fair saving in cost, for food, wine, and FA - I can't see how BA could fail to follow this up with a cut in the number of FAs serving flights where this is in operation.
The idea of eating on the ground is not going to suit everyone by a long chalk. I, for example, like the later check afforded by J, and wouldn't want to check in late and then run to the lounge to wolf down a meal before lights out on the plane.
I'm also curious about the Arrivals Lounge. Who uses one *out of choice*? I never have, because when I arrive, I'm never connecting, and so the next step of the journey involves leaving the airport ASAP. I can see the Arrivals lounge serves transit pax and those with time to kill before a meeting, but who else uses the Arrivals lounge? And so, who's going to go there for breakfast?
Overall, I think I'd have preferred to hear that BA were going to make a concerted effort to serve dinner as quickly as possible after take off, and serve breakfast as late as possible. Oh well...
Fairly clear that the aim here is to move catering off the plane and onto the ground. No doubt that's a fair saving in cost, for food, wine, and FA - I can't see how BA could fail to follow this up with a cut in the number of FAs serving flights where this is in operation.
The idea of eating on the ground is not going to suit everyone by a long chalk. I, for example, like the later check afforded by J, and wouldn't want to check in late and then run to the lounge to wolf down a meal before lights out on the plane.
I'm also curious about the Arrivals Lounge. Who uses one *out of choice*? I never have, because when I arrive, I'm never connecting, and so the next step of the journey involves leaving the airport ASAP. I can see the Arrivals lounge serves transit pax and those with time to kill before a meeting, but who else uses the Arrivals lounge? And so, who's going to go there for breakfast?
Overall, I think I'd have preferred to hear that BA were going to make a concerted effort to serve dinner as quickly as possible after take off, and serve breakfast as late as possible. Oh well...
Sep 17, 2003, 2:40 pm
#27
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Greg66:
I'm also curious about the Arrivals Lounge. Who uses one *out of choice*? I never have, because when I arrive, I'm never connecting, and so the next step of the journey involves leaving the airport ASAP. I can see the Arrivals lounge serves transit pax and those with time to kill before a meeting, but who else uses the Arrivals lounge? And so, who's going to go there for breakfast?</font>
I'm also curious about the Arrivals Lounge. Who uses one *out of choice*? I never have, because when I arrive, I'm never connecting, and so the next step of the journey involves leaving the airport ASAP. I can see the Arrivals lounge serves transit pax and those with time to kill before a meeting, but who else uses the Arrivals lounge? And so, who's going to go there for breakfast?</font>
At Xmas I get to try it out for the first time as I have an overnight and it allows people at home to lie in before coming to get me
Sep 17, 2003, 2:42 pm
#28
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Greg66:
So, get on board, get given "a" drink and a biscuit, then lights out. Hmmm.
Fairly clear that the aim here is to move catering off the plane and onto the ground. No doubt that's a fair saving in cost, for food, wine, and FA - I can't see how BA could fail to follow this up with a cut in the number of FAs serving flights where this is in operation.
The idea of eating on the ground is not going to suit everyone by a long chalk. I, for example, like the later check afforded by J, and wouldn't want to check in late and then run to the lounge to wolf down a meal before lights out on the plane.
I'm also curious about the Arrivals Lounge. Who uses one *out of choice*? I never have, because when I arrive, I'm never connecting, and so the next step of the journey involves leaving the airport ASAP. I can see the Arrivals lounge serves transit pax and those with time to kill before a meeting, but who else uses the Arrivals lounge? And so, who's going to go there for breakfast?
Overall, I think I'd have preferred to hear that BA were going to make a concerted effort to serve dinner as quickly as possible after take off, and serve breakfast as late as possible. Oh well...</font>
So, get on board, get given "a" drink and a biscuit, then lights out. Hmmm.
Fairly clear that the aim here is to move catering off the plane and onto the ground. No doubt that's a fair saving in cost, for food, wine, and FA - I can't see how BA could fail to follow this up with a cut in the number of FAs serving flights where this is in operation.
The idea of eating on the ground is not going to suit everyone by a long chalk. I, for example, like the later check afforded by J, and wouldn't want to check in late and then run to the lounge to wolf down a meal before lights out on the plane.
I'm also curious about the Arrivals Lounge. Who uses one *out of choice*? I never have, because when I arrive, I'm never connecting, and so the next step of the journey involves leaving the airport ASAP. I can see the Arrivals lounge serves transit pax and those with time to kill before a meeting, but who else uses the Arrivals lounge? And so, who's going to go there for breakfast?
Overall, I think I'd have preferred to hear that BA were going to make a concerted effort to serve dinner as quickly as possible after take off, and serve breakfast as late as possible. Oh well...</font>
Sep 17, 2003, 2:44 pm
#29
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With regard to the sleeper service I believe it is good to have choice.
At Check-in or as part of online profile customers should request that for O/N flights they have Sleeper Service or not, in a similar way to Window Preference.
Then at check-in all the sleeper guys are all assigned seats in one part of the plane, on 747 Upper Deck for example so the other chennanigans in WT+ / First do not disturb.
Personally I'd rather have the evening meal, in the lounge and during the flight I have a weight problem, I don't have enough 
so two meals is great for me!
At Check-in or as part of online profile customers should request that for O/N flights they have Sleeper Service or not, in a similar way to Window Preference.
Then at check-in all the sleeper guys are all assigned seats in one part of the plane, on 747 Upper Deck for example so the other chennanigans in WT+ / First do not disturb.
Personally I'd rather have the evening meal, in the lounge and during the flight
I have a weight problem, I don't have enough so two meals is great for me!
Sep 17, 2003, 3:07 pm
#30
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by fbgdavidson:
With regard to the sleeper service I believe it is good to have choice.
At Check-in or as part of online profile customers should request that for O/N flights they have Sleeper Service or not, in a similar way to Window Preference.
Then at check-in all the sleeper guys are all assigned seats in one part of the plane, on 747 Upper Deck for example so the other chennanigans in WT+ / First do not disturb.
Personally I'd rather have the evening meal, in the lounge and during the flight I have a weight problem, I don't have enough so two meals is great for me!</font>
With regard to the sleeper service I believe it is good to have choice.
At Check-in or as part of online profile customers should request that for O/N flights they have Sleeper Service or not, in a similar way to Window Preference.
Then at check-in all the sleeper guys are all assigned seats in one part of the plane, on 747 Upper Deck for example so the other chennanigans in WT+ / First do not disturb.
Personally I'd rather have the evening meal, in the lounge and during the flight
I have a weight problem, I don't have enough so two meals is great for me!</font>