azmmza

i always thought that sq's pps club was for the most elite frequent premium flyers(all trips have to be in paid j or f). but once you become a member you get the recognition and treatment that you deserve. you avarage joe sq flyer can still atain top tear in the krisflyer scheme but wont be a pps member which is a whole new level.

ba is turning the whole ec into pps. from what i understand from previous threads, you cant even JOIN ba unless you book a ticket in one of their full fare classes. people are looking for loop holes to now do this! i am not sure how the numbers work out but ba is going to make many people look for new frequent flier programs.

i dont know of any other ff program that has requirements (other than age) on what to do to join. next will you need to be reffered by a member?

ba can make a level like pps (not premier bec. no one knows the rules on how to obtain this level)or dual programs one for full fare pax and one for the others. you can't leave them hanging. you cant reward their loyalty with a big zero!

the point of a ff program is to get people to fly your airline exclusivly. i fly aa (o.w.)exclusivly if i am booking the flights. if i need to go to atlanta from my home town (l.a) i fly through dfw instaed of delta directly. discount y ba pax might not be fully supporting ba but they help pay the bills. if a lhr based person needed to fly to cdg they know have no reason to pay 5gbp more for a ba flight over a af flight bec they wont get miles anyways.

i just think ba is making a huge mistake!

crazy canuck

What's a PPS?

Dave Noble

Priority Passenger Scheme. It's a loyalty programme of Singapore Airlines

Dave

chapeau

BA doesn't have a hope of emulating PPS. It's not because BA 'the company' could not do it, it's because a European employee would not submit to the same inequalities that an Asian employee will. Personally I think that's a good thing, I'm big on equality. I'd enjoy the Asian style of service while it lasts.

Hufflepuff

As far as I remember, both Lufthansa and Swissair required people to fly a certain number of sectors before actually sending them a membership card. (This was some time ago, mind, so I don't know if it still applies). You were kind of on a probationary membership until then.

i just think ba is making a huge mistake!

Well sadly that wouldn't be the first time...

[This message has been edited by Hufflepuff (edited 07-27-2003).]

Dave Noble

I don't see where it affects the employee? The PPS is a recognition for the passenger

Dave

mymiles2go

I think the primary difference is more cultural then anything. The "we will do anything for the customer" attitude that a vast majority of the asian culture represents and is very skilled at doing, tends to not be as strong in Europe and NA. There are positives and negatives of both cultures, it's not that one is bad and the other isn't - they are simply different. Aspects of the PPS program could certainly be carried over to BA - but I believe those aspects already exist in Premier level in BA.

Grog

What you're refering to is still the case with LH, but can't be compared to BA's new arrangement. With LH, your membership is unconditional, flight or no flight--you're a member, but LH just doesn't waste any money on sending out a plastic card until you've earned at least 3000 miles (and all fares are upgradable, 100% miles, only one single inner-German fare doesn't earn tier points ["LH sectors"]...but I digress...)

--Grog--

CT-UK

Both BD and VS require or required a qualifying fare flight to open an account.

chapeau

Dave,

Miles2go gets the idea. SQ has 'hostesses', BA has 'cabin crew'.

B Watson

Careful - you really will hurt yourself if you fall off that high horse of yours

I have learned something here - I thought that only we crazy Americans were so completely obsessed with phrasing everything in politically correct speak.

[This message has been edited by B Watson (edited 07-27-2003).]

B Watson

Yes Comrade



I think you will find the Asian culture updates the western culture by a few thousand years � I don�t think we have anything to fear in terms of material changes in this lifetime.

chapeau

B Watson.

I think you have a misunderstanding of the term 'high horse'. High horse means stubborn arrogance or contempt. I am for being treated like everybody else, and actually dislike the subservience shown by the SQ employee. I much prefer being treated like an equal, sort of like what BA employees do when they get treated with the same respect by their customers . If the desire for equality makes me a Comrade then so be it - but I think you must misunderstand that term too.

Though I didn't ever use the word 'culture' I have no disagreement that Asian culture was running civilisations when Europeans were living in caves. African culture predates both, and I am talking about service levels, so I am not sure what your point is.

Anyway, I think you underestimate the pervasive power of American culture delivered by satellite TV. I am sure this will cause Asian society to change significantly in my lifetime, but I suspect I am less of an old person than you are, so you might be correct in your own lifetime.

As PPS depends heavily on the subservient nature of Asians, I do not think it will be matched by a European airline. I think that is a good thing, so no risk of me falling of any horse - not that this place is short of them, I can find them in most posts

B Watson

To me being sanctimonious = being arrogant � Since I found the manner you were and continue to make your points to be sanctimonious, I stand behind the comment.


I can not really respond to this without being insulting to certain people, which is not my goal. Let us just say that I do not agree with a single point, either stated or implied in the above. I for one do not want to make friends with people who are serving me � anymore than they want to make friends with me. Having said that, I will not tolerate those who under my influence treating service staff with any but the greatest respect. However, I have no intention of inviting the man who serves tea in our office to join my next board meeting.

Call it Socialism or Communism � your call. I for one advocate a meritocracy based on capabilities, performance and relative success in applying those rather than obsessive egalitarianism. But of course, I may be misunderstanding your point since I seem unable to comprehend basic words and concepts

Seems obvious to me, but I have lived a great deal in Asia. Service, respect and social stratification are a CORE part of the culture � that is the point!!!
God I hope not � our so called culture is not our best export by any means.

Re my age, as time marches on I do feel older � at early 40�s I never really think of myself as that old, but I guess everything is relative. I am old enough to believe that the young do see the ideal world through rose colored glasses.

I find that to be a borderline raciest observation and totally out of line

Buster CT1K

This is offensive, this is racist and this is out of line.

I am personally offended and demand an apology.