Jan 1, 2024, 2:11 am
Last edit by: corporate-wage-slave
Four letter codes are explained in post 1 - kindly read the summary.
FAQ : Reason for flight delay or cancellation - 2024 edition
Jan 8, 2024, 6:47 am
#61
Join Date: Jan 2024
Posts: 3
Hi all. My flight from EWR to LHR (BA188) on 8 January has been cancelled. Is there any chance to find out the reason and whether I would be able to claim compensation? The email states “operational constraints”, which is not possible due really detailed.
Hello all. My flight BA188 from EWR to LHR on 8 January has been cancelled. Is there any way to find out the actual reason and whether I will be able to claim compensation?
Hello all. My flight BA188 from EWR to LHR on 8 January has been cancelled. Is there any way to find out the actual reason and whether I will be able to claim compensation?
Last edited by golfmad; Jan 8, 2024 at 7:41 pm
Jan 8, 2024, 6:55 am
#62
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,997
yes looks like damage to the aircraft and compensation payable. Linked to ba189 I guess, see two posts above.
Jan 8, 2024, 6:56 am
#63
Join Date: Dec 2022
Posts: 780
Jan 8, 2024, 7:10 am
#64
Join Date: May 2019
Location: FL390 or the iron way
Programs: BA GGL
Posts: 1,679
Provided, of course, that the OP is rebooked such as to leave more than an hour earlier than their scheduled departure time, or to arrive at their final destination more than 2 hours later than their scheduled arrival time.
If they are rebooked within those parameters then no compensation is payable. I'm aware of a pax on the BA189 who has been rebooked to JFK who will now be getting to JFK 30 minutes after they should have been at EWR.
No doubt a battle ahead for compensation as BA will inevitably try to argue that JFK is the same as EWR and that you can get from one to the other (including passport control) in less than 1.5 hours
If they are rebooked within those parameters then no compensation is payable. I'm aware of a pax on the BA189 who has been rebooked to JFK who will now be getting to JFK 30 minutes after they should have been at EWR.
No doubt a battle ahead for compensation as BA will inevitably try to argue that JFK is the same as EWR and that you can get from one to the other (including passport control) in less than 1.5 hours
Last edited by flarmip; Jan 8, 2024 at 7:31 am
Jan 8, 2024, 7:24 am
#65
Join Date: Jan 2024
Posts: 3
Thanks a lot for the response. I’ve been rebooked into another flight departing like 12 hours later from a different airport. I guess that I’m getting the compensation, right? Also, since I have to stay overnight, I assume I can claim back my hotel and food expenses as long as I don’t stay in the Carlyle and eat in Michelin restaurants, right?
however, I can potentially get on another flight that departs 1.5 after my original flight. My arrival would be within 2 hours of the original arrival time. Would this not be eligible for compensation? Departure would be from a different airport.
thanks a lot for your help!
however, I can potentially get on another flight that departs 1.5 after my original flight. My arrival would be within 2 hours of the original arrival time. Would this not be eligible for compensation? Departure would be from a different airport.
thanks a lot for your help!
Jan 8, 2024, 7:35 am
#66
Join Date: May 2019
Location: FL390 or the iron way
Programs: BA GGL
Posts: 1,679
Thanks a lot for the response. I’ve been rebooked into another flight departing like 12 hours later from a different airport. I guess that I’m getting the compensation, right? Also, since I have to stay overnight, I assume I can claim back my hotel and food expenses as long as I don’t stay in the Carlyle and eat in Michelin restaurants, right?
however, I can potentially get on another flight that departs 1.5 after my original flight. My arrival would be within 2 hours of the original arrival time. Would this not be eligible for compensation? Departure would be from a different airport.
thanks a lot for your help!
however, I can potentially get on another flight that departs 1.5 after my original flight. My arrival would be within 2 hours of the original arrival time. Would this not be eligible for compensation? Departure would be from a different airport.
thanks a lot for your help!
I may be corrected here by others, but my understanding is that you won't get any compensation if you choose a flight that keeps you within the -1/+2 hours parameters. You would nevertheless be entitled to claim back expenses for getting to JFK vice EWR.
Jan 8, 2024, 7:39 am
#67
Join Date: Jan 2024
Posts: 3
That's correct. You can claim back your reasonable expenses - as it's NYC, obviously that will inevitably cost you more than if you had been stuck somewhere like Belfast. Do keep receipts and remember that alcoholic drinks usually aren't covered. A screenshot of hotel prices across the city may help to show that wherever you stay is in keeping with average prices.
I may be corrected here by others, but my understanding is that you won't get any compensation if you choose a flight that keeps you within the -1/+2 hours parameters. You would nevertheless be entitled to claim back expenses for getting to JFK vice EWR.
I may be corrected here by others, but my understanding is that you won't get any compensation if you choose a flight that keeps you within the -1/+2 hours parameters. You would nevertheless be entitled to claim back expenses for getting to JFK vice EWR.
Jan 8, 2024, 11:51 pm
#69
Join Date: Dec 2012
Posts: 3,209
239 pushed back from stand and subsequently had an issue with the rear hold that necessitated a return to stand, subsequently cancelled.
Jan 9, 2024, 4:05 am
#72
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,997
it sounds very much like a technical issue. did the flight crew say as much? getting the code won't really advance your claim any further, and i suspect you got the definitive reason from the pilots.
Jan 9, 2024, 4:29 am
#73
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,860
8 Jan 2023 update
For the record
BA802 GOT = TECY
BA239 BOS = TECY
==-
Tuesday 9 January 2024
Greetings from a snowy Hamburg. Nill return so far for BA cancellations. This gives 303 BA departures today. The ATC report - bit of winter in an earlier report, indicating de-icing needs:
Landing RWY: 09L
Airborne holding (mins): 7
Departure RWY: 09R
TSAT delay average (mins): 0
Network: Lisbon regulation due low vis procedures, generating moderate delays. Paris ACC sector regulation due new ATC system implementation, generating low-moderate delays.
Weather: Easterlies all day. Ground and Air Frost warning valid until 0700. Risk of airframe icing continues throughout the day and into the night period.
For the record
BA802 GOT = TECY
BA239 BOS = TECY
==-
Tuesday 9 January 2024
Greetings from a snowy Hamburg. Nill return so far for BA cancellations. This gives 303 BA departures today. The ATC report - bit of winter in an earlier report, indicating de-icing needs:
Landing RWY: 09L
Airborne holding (mins): 7
Departure RWY: 09R
TSAT delay average (mins): 0
Network: Lisbon regulation due low vis procedures, generating moderate delays. Paris ACC sector regulation due new ATC system implementation, generating low-moderate delays.
Weather: Easterlies all day. Ground and Air Frost warning valid until 0700. Risk of airframe icing continues throughout the day and into the night period.
Jan 9, 2024, 8:01 am
#74
Join Date: Oct 2016
Posts: 23
the technical issue was fixed after two hours, but then the flight crew timed out and the replacement crew wasn‘t ready fast enough because the ground staff at Madrid had limited working hours due to the strike and the arrival at MAD would have been too late. So I wonder if this counts as technical or strike-related.
Jan 9, 2024, 8:10 am
#75
Join Date: Nov 2017
Location: LCYJFKGIG
Programs: BAEC - Gold, OWE
Posts: 158
I was on that so thanks! My parents were on TP218 Boston to Lisbon on Jan 8th which was also cancelled. Would someone be able to check the reason for that flight please?