gw76

seems a lot about nothing. At least flight was not cancelled. I probably wouldn’t have batted an eyelid.

SkyLich

FIRST world problem? 😆

mtofell

Apparently, this FA isn't aware of an important concept called, "fake it until you make it." People only know you're inexperienced if you tell them or show them you are. We've likely all been in work or life situations where we we're "over our heads." Telling people that in an attempt to lessen your stress about the situation is pretty poor methodology. I really don't give two craps about an inexperienced FA in terms of bringing me a drink or some food. Has this FA been fully trained in safety procedure? I'd hope the lack of training with food/drink is because all of the training time was spent keeping me safe in a potential crisis.

Globalist

I would fully appreciate a crew member coming to me with this message. It is much better than hiding it and making mistakes.
Plus being nice about it will make the crew member go the extra mile and almost guarantee a good flight.

Personally I find the rest of the comments just dumb entitlement, and the reason crew might dislike you.
I do not bring chocolates to a crew, but common courtesy and a smile go a very long way.

Globalist.

Simonp27

Personally I would have preferred the crew member not to have disclosed this information, it basically throws his/her employer under the bus, particularly as the reasons were not disclosed. Making BA look bad may seem like fun but ultimately lost customers impacts all staff members.

I think with some effort and concentration working alongside a trained F staff member (and someone in the kitchen I think?) it should be possible to provide a relatively small number of customers with the service required. The service isn't that different from Club.

Maybe at the end of the flight something like "I hope you enjoyed the flight, that was my first time working in First" may have been a more subtle approach.

Aurelian

Thanks gw76. Saved me doing it.

chriswiles

To be fair, I had a very mature crew on my recent F flight and thought the service was very average including not knowing how to mix a G&T (half the glass of gin!), twice. No cheese board and no apology for no cheese.

I also flew back from IBZ week before last and, again, the senior crew member was very mature, but I found her very abrasive. I was sitting in 1C and was told 'sir, we've asked you to put that (iPad) away for take-off' and I told her that's not the policy at all. She raised her voice told me it was and to put in the seat pocket....for the younger crew member behind to explain it isn't policy and I was right! When we stood up to get off the plane, a lady in 2F asked 'what was all that about with that crew member? She was very abrasive through the entire flight!'. She was. Like she had no time for anyone.

Conclusion? The more mature crews don't necessarily offer a better service for me.

PUCCI GALORE

Was this to LHR or LCY?

I had one from ALC on one occasion who was clearly upset about God knows what and who threw the safety demo equipment on the floor and did the demonstration with a face like thunder. She thawed during the flight but she was known for this sort of tantrum according to other crew as her name was engraved on my brain.

HFHFFlyer

"Good morning, ladies and gentlemen. This is your captian speaking. Welcome aboard this British Airways operated A380-800 to Boston. I'm not A380 trained but I can fly an A320 very well and I have the operating manual here with me now. I wish you a pleasant flight."

It is only a matter of time.

danmushman

I might consider:
1) Complaining to BA re: lack of First trained staff. They'll probably auto compensate a few K Avois
2) Awarding GT to staff member - if you felt the service/effort was good

flybymonkey

I had a similar conversation with a friend who flies Embraer. He confirmed in an emergency situation he would have the basics to land the aircraft regardless of the manufacturer.

DelTroon

My kind of cabin crew !!!

Tobias-UK

Out of interest, did you tell the crew member the first one was too strong when ordering the second?

1Aturnleft

It pretty much happened the other week when BA sent a 777 pilot on standby to Seattle to operate a delayed flight back to London where the rostered pilot had gone sick downroute. The problem being it was a 787-9 crew that had suffered the delay.

A British Original.

Minus the PA (and operating the flight regardless).... hopefully!!!

Waterhorse

Hmm, having flown many types and many manufacturers products, I would not be be as confident. I could help with the radios and checklists, but to actually land the thing. Your friend is a bolder man than I.