BA flight cancelled - rebooking flexibility
#1
Original Poster
Join Date: Feb 2018
Posts: 245
BA flight cancelled - rebooking flexibility
Hello
Sorry if this is covered elsewhere (I tried searching). I’ve had a domestic flight booking for next month cancelled. I’m able to rebook online but I would like to understand the extent of the rebooking flexibility.
From an initial search in MMB, it seems that on or around the original day of departure, I can pick any flight (and from all LON airports), but if, for example, I wanted to bring forward my trip to tomorrow, it would only show me a flight available if the exact same booking class is available (a much reduced offering, and not always from LCY, my preferred airport).
Does anyone know precisely what flexibility I have (e.g. how many days before/after I can choose any flight, vs relying on my specific booking class)? And how soon I should rebook? Or can I wait until the day of my original (now cancelled) flight to confirm?
Reason I ask is I quite like the idea of having flexibility to change my flight much closer to my original departure, but I wouldn’t want to wait, if I risk being left with no flight choices. Hope this makes sense.
Sorry if this is covered elsewhere (I tried searching). I’ve had a domestic flight booking for next month cancelled. I’m able to rebook online but I would like to understand the extent of the rebooking flexibility.
From an initial search in MMB, it seems that on or around the original day of departure, I can pick any flight (and from all LON airports), but if, for example, I wanted to bring forward my trip to tomorrow, it would only show me a flight available if the exact same booking class is available (a much reduced offering, and not always from LCY, my preferred airport).
Does anyone know precisely what flexibility I have (e.g. how many days before/after I can choose any flight, vs relying on my specific booking class)? And how soon I should rebook? Or can I wait until the day of my original (now cancelled) flight to confirm?
Reason I ask is I quite like the idea of having flexibility to change my flight much closer to my original departure, but I wouldn’t want to wait, if I risk being left with no flight choices. Hope this makes sense.
#2
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,162
Im no expert here like corporate-wage-slave or KARFA etc but according to BA rules and standard conditions it's 3 days before and up to 14 days after I believe. More info here.
https://www.britishairways.com/en-gb/traveltrade/bookings-policies/policies/standard-customer-guidelines
https://www.britishairways.com/en-gb/traveltrade
https://www.britishairways.com/en-gb/traveltrade/bookings-policies/policies/standard-customer-guidelines
https://www.britishairways.com/en-gb/traveltrade
#3
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,218
Indeed – within the range of 3 days before or 14 days after you can rebook to same cabin; outside that range you will need the same fare class available.
#4
Join Date: Jan 2022
Programs: BAEC
Posts: 1,479
As stated above, you can move it -3/+14 days and can move to other London airports. Importantly, you don’t have to make up your mind now. You can wait up until the hour before whatever flight it’s proposing. You’ve got a fully flexible ticket in many ways. You can also cancel for a full refund.
I’m surprised you are able to move it to tomorrow though. Are you sure you can do that for no fee or fare difference?
I’m surprised you are able to move it to tomorrow though. Are you sure you can do that for no fee or fare difference?
#5
Original Poster
Join Date: Feb 2018
Posts: 245
I haven’t clicked through to accept, but it did bring up a flight option (but only 1 flight), and from a quick regular fare search on Ba.com, that particular flight has the same booking class as I booked (and the only flight that does so). So I’m assuming there’s some additional flexibility provided same booking class code is available.
#6
Join Date: Jan 2022
Programs: BAEC
Posts: 1,479
I've searched and looked at the guidelines but can't get any clarity on this. I've got a GVA-LHR-SFO and then coming back SFO-JFK-LHR-GVA with a night in NY. I've had a cancellation of SFO-JFK. Normally it'd be an easy peasy swap to a slightly earlier or later flight. But I'm wondering if I can not only push the date of the return back a week, but turn it into an open jaw and return from RDU. So I'd be making my own way from SFO to RDU. This would avoid having to make a separate trip. I feel like this keeps the same destination (SFO) and origin (GVA) and just adding a surface sector. Is there any reason why this might not work?
#7
Join Date: Aug 2012
Programs: ba silver
Posts: 729
I've searched and looked at the guidelines but can't get any clarity on this. I've got a GVA-LHR-SFO and then coming back SFO-JFK-LHR-GVA with a night in NY. I've had a cancellation of SFO-JFK. Normally it'd be an easy peasy swap to a slightly earlier or later flight. But I'm wondering if I can not only push the date of the return back a week, but turn it into an open jaw and return from RDU. So I'd be making my own way from SFO to RDU. This would avoid having to make a separate trip. I feel like this keeps the same destination (SFO) and origin (GVA) and just adding a surface sector. Is there any reason why this might not work?
If you want to add an open jaw though you will have to rebook voluntarily and pay whatever the new fare is although some airlines may give you some flexibility.
#8
Join Date: Jan 2022
Programs: BAEC
Posts: 1,479
Well there are loads of JV options. No need to go via MAD. I am already going through JFK. Most straightforward thing would be to take an earlier or later SFO-JFK flight. But I'm trying to use this as an opportunity to squeeze 2 trips into one. My reading of the rules doesn't seem to exclude an open jaw: "Same point of origin and destination via a Joint Business routing". Just wondering if anyone has had any experience here. Not that it matters, but booking today (or booking when I booked) both trips would be the same fare basis.