BA281 - LHR-LAX - delayed as not enough meals loaded.
Jan 16, 2023, 6:32 am
#5
Join Date: Aug 2017
Posts: 1,405
The irony is here, my JFK to LHR flight last Thursday had too many meals. So many, crew offered me two main courses (as I couldn't decide between the pasta and beef) and said they had a lot spare. You're right, how can they overload one flight and not have enough for another?
Jan 16, 2023, 6:45 am
#7
Join Date: Dec 2011
Location: UK
Programs: BA Gold, HHonours, SPG, AVIS
Posts: 527
Had this twice on flights to JNB, BA57, both A380's. First one was not enough evening meals for economy, second one no breakfast for the entire flight, both delays about 1-hour. CS said it was an on going problem with Do & Co, not having sufficient staff
Jan 16, 2023, 7:28 am
#8
Join Date: Nov 2017
Posts: 3,061
Hypothetically (and I don’t know if it happened here, but it easily could) let’s imagine an AA flight is cancelled and 50 customers are moved last-minute onto the BA one. Let’s also imagine that BA deliberately hadn’t ordered that many meals as they didn’t want to waste them. So a last minute request goes out, which means the caterer has to find 50 meals at short notice.
It’s not always ‘getting it wrong’, it can equally be unforeseen events getting in the way. Half full/empty and all that.
It’s not always ‘getting it wrong’, it can equally be unforeseen events getting in the way. Half full/empty and all that.
Jan 16, 2023, 7:37 am
#9
Join Date: Mar 2003
Location: Sussex by the Sea
Programs: BA Silver, for now at least...
Posts: 581
Personally I would trade a tray of reheated gloop (yes, even in CW) for an on-time departure. I always travel with sufficient snacks to see me through 10 hours if needed, as invariably what is served on board is barely edible. Not a BA criticism, but airline food in general. Same goes for booze - at 35,000 feet you cant taste it properly anyway.
But I suspect I am in a small minority(!)
But I suspect I am in a small minority(!)
Jan 16, 2023, 7:54 am
#10
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,742
OP has failed to provide key information: which cabin are they travelling in and which cabin has the catering issues?
Travelling in F and catering problems in Y?: Shrug, call for another glass of LPGS and suggest an on-time departure.
Travelling in F and no amuse bouche loaded?: Demand to see the IFM and Captain, insist they wait for full catering, call for another glass of LPGS.
😁😁
Travelling in F and catering problems in Y?: Shrug, call for another glass of LPGS and suggest an on-time departure.
Travelling in F and no amuse bouche loaded?: Demand to see the IFM and Captain, insist they wait for full catering, call for another glass of LPGS.
😁😁
Jan 16, 2023, 8:42 am
#11
Join Date: Jul 2012
Location: U.K.
Programs: BA Gold
Posts: 351
The first bit maybe human error and such is life but the second bit is inexcusable. Coming back with only 50% of the missing meals. Thats just incompetence.
Jan 16, 2023, 8:49 am
#12
Original Poster
Join Date: Oct 2005
Programs: BA Gold
Posts: 1,336
OP has failed to provide key information: which cabin are they travelling in and which cabin has the catering issues?
Travelling in F and catering problems in Y?: Shrug, call for another glass of LPGS and suggest an on-time departure.
Travelling in F and no amuse bouche loaded?: Demand to see the IFM and Captain, insist they wait for full catering, call for another glass of LPGS.
😁😁
Travelling in F and catering problems in Y?: Shrug, call for another glass of LPGS and suggest an on-time departure.
Travelling in F and no amuse bouche loaded?: Demand to see the IFM and Captain, insist they wait for full catering, call for another glass of LPGS.
😁😁
Jan 16, 2023, 9:41 am
#13
Join Date: Aug 2017
Posts: 1,405
Personally I would trade a tray of reheated gloop (yes, even in CW) for an on-time departure. I always travel with sufficient snacks to see me through 10 hours if needed, as invariably what is served on board is barely edible. Not a BA criticism, but airline food in general. Same goes for booze - at 35,000 feet you cant taste it properly anyway.
Jan 16, 2023, 9:42 am
#14
Join Date: Oct 2021
Location: London (née Melbourne)
Programs: Qantas Platinum (Oneworld Emerald)
Posts: 989
Personally I would trade a tray of reheated gloop (yes, even in CW) for an on-time departure. I always travel with sufficient snacks to see me through 10 hours if needed, as invariably what is served on board is barely edible. Not a BA criticism, but airline food in general. Same goes for booze - at 35,000 feet you cant taste it properly anyway.
But I suspect I am in a small minority(!)
But I suspect I am in a small minority(!)
I think there have been flights where a decision was made to depart on-time instead of wait for catering to be loaded, but that was when they knew in advance catering would be delayed or unavailable and people were notified at check-in and given vouchers to buy food in the terminal.
Jan 16, 2023, 9:59 am
#15
Join Date: Nov 2011
Location: London, Babylon-on-Thames
Programs: BAEC Blue (back to Earth)
Posts: 1,512
It also shows that shrugging one's shoulders and accepting this is becoming endemic here. The NHS is failing, the unions are on strike and it all feels very managed decline and 1970s once more. Perhaps we're heading for another "Thatcher" type reset, or a Lord King will come along and give the business a well needed shake up. But a lot of this is poor management.