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Sensational crew on BA925 NUE-LHR July 19th

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Sensational crew on BA925 NUE-LHR July 19th

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Old Jul 20, 2022, 6:55 am
  #1  
Original Poster
 
Join Date: Feb 2017
Location: London
Programs: BAEC Gold, Marriott LT Platinum
Posts: 2,334
Sensational crew on BA925 NUE-LHR July 19th

I am also quick to complain but I think it's worth to mention here what a great crew we had on the 925 to LHR yesterday:

- took great care of my wife and 4 months old
- kindly signed my baby's logbook
- proactive service
- super chatty
- gave me advice on what to do in Guildford when we move there next week
- 10min photo session in the cockpit after landing and chat with Cpt/ FO
- a whole bottle of Champagne for take away

If either Michael, Mike or Samantha is on this forum then I like to say that was much appreciated - my next job is to write in and to say formally thank you.

Of course HAL had to spoil it though by not having luggage handlers available

D
Duck1981 is offline  
Old Jul 20, 2022, 7:05 am
  #2  
 
Join Date: Jun 2017
Programs: BA Gold
Posts: 231
A nice reminder that, while the current levels of disruption may be unprecedented, that in the majority of cases (at least looking across the significant number of sectors that I've travelled since January) (the softer part of) BA's soft product is part of the reason why many of us keep going back.
HIDDY and efincomputer like this.

Last edited by Mekko; Jul 20, 2022 at 7:10 am Reason: Don't want to turn this into a single-tray-CW-meal-bashing thread
Mekko is offline  
Old Jul 20, 2022, 7:43 am
  #3  
 
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
Originally Posted by Mekko
A nice reminder that, while the current levels of disruption may be unprecedented, that in the majority of cases (at least looking across the significant number of sectors that I've travelled since January) (the softer part of) BA's soft product is part of the reason why many of us keep going back.
IMO the crew yes not the soft product. I had some amazing crew in the last 6 months or so and in one occasion probably the best I ever had.
ermis177 is offline  
Old Jul 20, 2022, 8:23 am
  #4  
 
Join Date: Aug 2013
Location: London
Programs: BAEC Gold, Mucci: Classe de la Luxe Eternelle
Posts: 816
Nice thread but your final comment should be kept between you and the crew and not for a public forum - or to be mentioned in any formal thanks. This is a nice gesture that isn’t allowed AFAIK.
noFODplease is offline  
Old Jul 20, 2022, 8:43 am
  #5  
 
Join Date: Dec 2004
Programs: BA GGL, A3*G, Mucci de l'expertise des Apps
Posts: 3,366
Originally Posted by Duck1981
Of course HAL had to spoil it though by not having luggage handlers available
BA do all their own ground handling at LHR so that has nothing to do with HAL who don't provide handling services to any airlines, they are the owner and operator of the airfield.
Duck1981 likes this.
Airprox is offline  


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