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Barclays Upgrade Voucher Missing?

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Old May 15, 2022, 4:43 pm
  #1  
PB2
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Join Date: Apr 2022
Posts: 109
Barclays Upgrade Voucher Missing?

On 31 August I hit 12 months of the Barclays Premier Avios scheme – and the Barclays Avios app states that the 12 months “anniversary target” is complete. It also says that the upgrade voucher will be transferred to your BAEC account “within 5 working days”. The BAEC account is correctly linked and all Avios have debited correctly to the BAEC account. Does the voucher normally appear on the reward flight booking page – in the same location as the Amex 241 vouchers appear? 2 weeks later I still can’t locate the Barclays voucher anywhere on my BAEC account? Thanks.
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Old May 15, 2022, 11:50 pm
  #2  
 
Join Date: Aug 2013
Programs: BAEC Gold, IHG Spire Elite
Posts: 1,719
It should sit where the vouchers usually sit. Mine is in the screenshot below.


dougzz likes this.
BerksFlyer is offline  
Old May 16, 2022, 12:14 am
  #3  
 
Join Date: Sep 2006
Location: Manchester, UK
Programs: BA Silver, Amex Platinum, IHG Diamond Ambassador
Posts: 334
I struggled to track mine down, but could see it when when booking on the 'Book and Upgrade' page only.
MrGatch is offline  
Old May 16, 2022, 12:45 am
  #4  
PB2
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Join Date: Apr 2022
Posts: 109
Thanks - looks as if I need to contact Barclays/BAEC then. Oh and I meant 31 April, not August!
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Old May 16, 2022, 1:37 am
  #5  
 
Join Date: Nov 2015
Location: London
Programs: BA Gold
Posts: 1,707
Originally Posted by PB2
Thanks - looks as if I need to contact Barclays/BAEC then. Oh and I meant 31 April, not August!
No, you didn’t 😉
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