August 2022 Flight Cancellations And Operational Changes.
Jul 13, 2022, 1:00 pm
#110
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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Just had BA1441 EDI-LHR cancelled on 23/8. This was an avios booking to connect to LHR-SFO same day at 1400. MMB only says cancel booking when I click on Rebooking option. I don’t know how best to do this. I’m deaf so really don’t want to try to phone so looking at best options.
You can get someone else appointed to your BAEC account to manage telephone bookings for you, details of this in Manage Executive Club, and there is now a BSL provision at the contact centre.
https://www.britishairways.com/en-gb...-relay-service
Jul 13, 2022, 1:36 pm
#112
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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I think codeshares on LM are ok for same day cancellations. But there is an option to rebook on LNER if that works for you? BA contact centres can arrange this directly.
Jul 13, 2022, 1:59 pm
#113
Join Date: Oct 2018
Posts: 108
Is there any sort of BA website that states these rules that I can helpfully point them towards?
Jul 13, 2022, 2:08 pm
#114
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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Hang up and call again, I fear you may have hit a competency issue, being as polite as I can about this. It's on the last page of the rebooking guidelines for the entry 9B. 9B is the "airline" code for LNER. They must have seen this since the layout then says "ABZ/INV" but that does NOT mean ABZ-INV! The full sentence is "LNER operated sectors between QQK and ABZ/INV/LBA/NCL & ZXE", where QQK is King's Cross and ZXE is Edinburgh.
Jul 13, 2022, 3:16 pm
#115
Join Date: Mar 2010
Location: JER
Programs: BAEC
Posts: 816
Looks like there have been massive cuts to both the MAN and JER schedules today. Was due to fly MAN-LHR-JER on 7 Aug and both legs were cancelled. Lots of others in JER have had similar emails today.
Took the refund and rebooked with EZY this time.
Took the refund and rebooked with EZY this time.
Jul 14, 2022, 4:42 am
#116
Join Date: Jul 2018
Posts: 42
Cancelled domestic connection - options
Flying SAN to NCL end August.
Domestic connection from LHR to NCL has been cancelled, causing an almost 8 hour wait at LHR for next connection. If we elect to travel the next day from SAN, a much better connection exists. Would I be responsible for another night SAN hotel, or can this be claimed from BA?
Domestic connection from LHR to NCL has been cancelled, causing an almost 8 hour wait at LHR for next connection. If we elect to travel the next day from SAN, a much better connection exists. Would I be responsible for another night SAN hotel, or can this be claimed from BA?
Jul 14, 2022, 5:06 am
#117
Join Date: Jan 2007
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Flying SAN to NCL end August.
Domestic connection from LHR to NCL has been cancelled, causing an almost 8 hour wait at LHR for next connection. If we elect to travel the next day from SAN, a much better connection exists. Would I be responsible for another night SAN hotel, or can this be claimed from BA?
Domestic connection from LHR to NCL has been cancelled, causing an almost 8 hour wait at LHR for next connection. If we elect to travel the next day from SAN, a much better connection exists. Would I be responsible for another night SAN hotel, or can this be claimed from BA?
Jul 14, 2022, 5:36 am
#118
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,810
Flying SAN to NCL end August.
Domestic connection from LHR to NCL has been cancelled, causing an almost 8 hour wait at LHR for next connection. If we elect to travel the next day from SAN, a much better connection exists. Would I be responsible for another night SAN hotel, or can this be claimed from BA?
Domestic connection from LHR to NCL has been cancelled, causing an almost 8 hour wait at LHR for next connection. If we elect to travel the next day from SAN, a much better connection exists. Would I be responsible for another night SAN hotel, or can this be claimed from BA?
Jul 14, 2022, 7:53 am
#119
Join Date: Oct 2015
Location: London, UK
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Apologies, slightly OT as it is a Sep flight.
MAN-LHR BA1407 25 Sep 2005-2105 cancelled.
I’m teaching on a course, could ask to leave at 4 but only option they are providing on the same day is the BA1399 that departs at 1605- would be very different asking to leave at 1400/1430.
They did offer flying the next day, but I have a clinical shift in London so this isn’t an option with time to get down in time.
First agent has refused the reroute via AMS or CDG, both scheduled 1725. Is it reasonable to phone and ask again/for it to be escalated? Appreciate I could get the train if all else fails- but after taxi, F ticket it’s £130 and no TPs so considering options.
MAN-LHR BA1407 25 Sep 2005-2105 cancelled.
I’m teaching on a course, could ask to leave at 4 but only option they are providing on the same day is the BA1399 that departs at 1605- would be very different asking to leave at 1400/1430.
They did offer flying the next day, but I have a clinical shift in London so this isn’t an option with time to get down in time.
First agent has refused the reroute via AMS or CDG, both scheduled 1725. Is it reasonable to phone and ask again/for it to be escalated? Appreciate I could get the train if all else fails- but after taxi, F ticket it’s £130 and no TPs so considering options.
Jul 14, 2022, 8:36 am
#120
Join Date: Aug 2014
Programs: BA Executive Club and OnBusiness
Posts: 720
These cancellations can have significant cost implications. I've had flights to JFK and Athens cancelled (separate trips!) and the alternatives in both cases require an additional hotel night at my expense as BA as getting me there earlier than planned (going later would have caused me to miss other commitments). That's £500 in extra costs so far thanks to HAL/BA