Flight cancelled just under two weeks before due to fly
Apr 20, 2022, 6:45 am
#16
Join Date: Mar 2007
Location: NCL
Programs: BA Gold, Hilton Diamond, IHG Platinum, Bonvoy Gold
Posts: 277
Original booking 15:30 dep 16:45 arr
Automatically rebooked to 20:30 dep 21:40 arr
I thought this was odd as there is a departure before and after with available seats, but instead rebooked to the last departure of the day. These are:
11:25 dep 12:45 arr
17:10 dep 18:25 arr
So the 17:10 would have depared and arrived less than 2 hours later than the original, but still too late for our plans so went into MMB and changed to the 11:25.
Question is, would EC261 not be payable given that the 17:10 was an option, even though BA had automatically rebooked onto a flight much later?
Apr 20, 2022, 7:21 am
#18
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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I don't see you as being eligible either, if you were able to select the other flight and you went for a third option. NCL has some slot sitting flights, including days when at the quietest period - around 15 hrs, when there are 2 flights witin 15 minutes of each other.
Apr 20, 2022, 9:53 am
#19
Join Date: Mar 2007
Location: NCL
Programs: BA Gold, Hilton Diamond, IHG Platinum, Bonvoy Gold
Posts: 277
I don't see you as being eligible either, if you were able to select the other flight and you went for a third option. NCL has some slot sitting flights, including days when at the quietest period - around 15 hrs, when there are 2 flights witin 15 minutes of each other.
Apr 20, 2022, 10:53 am
#20
Join Date: Sep 2007
Programs: Aeroplan
Posts: 117
We have a one way flight booked June 20 on points (returning with points from another non partner) and I'm so worried about it being cancelled (SFO to LHR).
If it were to cancel, would they rebook on another day even if it is unavailable with points?
If it were to cancel, would they rebook on another day even if it is unavailable with points?
Apr 20, 2022, 1:28 pm
#21
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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If you mean BA Avios ("points" could mean many things) then BA will rebook you, if necessary doing something like SFO-LAX-LHR or the very many other combinations. As it happens, almost all the problems we have seen in this and other threads are on high(ish) frequency short haul routes, for obvious reasons they have tried to preserve the long haul network, and the USA network in particular. Definitely not worth worrying over.
Apr 20, 2022, 2:02 pm
#22
Original Member
Join Date: May 1998
Location: Northern England
Posts: 1,531
Another 13 day out cancellation here for an NCL-LHR flight on 29 April which I was notified of on 16 April.
Original booking 15:30 dep 16:45 arr
Automatically rebooked to 20:30 dep 21:40 arr
I thought this was odd as there is a departure before and after with available seats, but instead rebooked to the last departure of the day. These are:
11:25 dep 12:45 arr
17:10 dep 18:25 arr
So the 17:10 would have depared and arrived less than 2 hours later than the original, but still too late for our plans so went into MMB and changed to the 11:25.
Question is, would EC261 not be payable given that the 17:10 was an option, even though BA had automatically rebooked onto a flight much later?
Original booking 15:30 dep 16:45 arr
Automatically rebooked to 20:30 dep 21:40 arr
I thought this was odd as there is a departure before and after with available seats, but instead rebooked to the last departure of the day. These are:
11:25 dep 12:45 arr
17:10 dep 18:25 arr
So the 17:10 would have depared and arrived less than 2 hours later than the original, but still too late for our plans so went into MMB and changed to the 11:25.
Question is, would EC261 not be payable given that the 17:10 was an option, even though BA had automatically rebooked onto a flight much later?
I’ve cancelled and I’m taking the train. I can’t risk BA deciding that my bags are not worth loading on the plane.
Apr 20, 2022, 2:07 pm
#23
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,810
To the best of my knowledge, this has never happened at NCL. Swissport at NCL has always had sufficient ground staff for operations, and loading is largely manual. The only situation I could think of where this may happen is high winds, but even for that gate 3 is sheltered.
Apr 20, 2022, 3:23 pm
#24
Join Date: Nov 2017
Posts: 3,061
To the best of my knowledge, this has never happened at NCL. Swissport at NCL has always had sufficient ground staff for operations, and loading is largely manual. The only situation I could think of where this may happen is high winds, but even for that gate 3 is sheltered.
Apr 21, 2022, 11:52 am
#25
Join Date: Sep 2007
Programs: Aeroplan
Posts: 117
If you mean BA Avios ("points" could mean many things) then BA will rebook you, if necessary doing something like SFO-LAX-LHR or the very many other combinations. As it happens, almost all the problems we have seen in this and other threads are on high(ish) frequency short haul routes, for obvious reasons they have tried to preserve the long haul network, and the USA network in particular. Definitely not worth worrying over.
Thanks for the explanation. I recently had an issue whereby I had booked a flight on MileagePlus points and Air Canada changed their flight schedule and my connection no longer worked. As it was a partner airline, United could only put me on other flights that had award availability, and I had to change my dates of travel to accommodate it.
Apr 28, 2022, 9:16 am
#26
Join Date: Feb 2003
Programs: Sir CT-UK - Streaker pour les autres.
Posts: 5,901
Apr 28, 2022, 12:29 pm
#27
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,179
Now I have tonight done a first - I have submitted a claim under EC261. BA informed me of a cancellation 7 days before so I have packed it all off tonight.
I promise you my Champion corporate-wage-slave that I will report back with progress one way or another.
I promise you my Champion corporate-wage-slave that I will report back with progress one way or another.
Apr 28, 2022, 3:10 pm
#28
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,237
odd. i have a FCO-LHR-VIE-LHR flight departing next friday.
over the last three weeks:
the FCO-LHR cancelled (rescheduled)
the LHR-VIE cancelled (rescheduled)
and yesterday the VIE-LHR cancelled. whats odd is today i see there is a 735pm VIE-LHR flight on ba.com when mine was 740pm...and i was not re-booked. but i just went to find a new flight and the first offer was VIE-HEL-LHR the latter being the a350 which of course i snapped up since i am a flyertalker and who doesnt want those extra TP on the a350 for free?
over the last three weeks:
the FCO-LHR cancelled (rescheduled)
the LHR-VIE cancelled (rescheduled)
and yesterday the VIE-LHR cancelled. whats odd is today i see there is a 735pm VIE-LHR flight on ba.com when mine was 740pm...and i was not re-booked. but i just went to find a new flight and the first offer was VIE-HEL-LHR the latter being the a350 which of course i snapped up since i am a flyertalker and who doesnt want those extra TP on the a350 for free?