When will things improve?
#1
Original Poster
Join Date: Mar 2010
Location: UK
Programs: Virgin Flying Club Red, Emirates Skywards Blue, BA Executive Club Blue, Amex BA
Posts: 2,382
When will things improve?
With all the chaos going on at the moment and the news it could last for months, I've made the very difficult decision to cancel my family's Easter holiday to the Maldives on BA and got a FTV. I'm hoping things might improve by autumn.
#2
Join Date: Dec 2010
Location: Lincoln, UK
Programs: BAEC Gold, IHG Spire Ambassador, Hilton Diamond, Starbucks Gold
Posts: 1,267
Corrected the title for you. My question comes first.
Things will not get better until IAG release the chains from the shareholder dividend pile and start to invest real money into the problem of not trying to run a business with zero redundancy and flexibility so that if a cloud sneezes, mass cancellations are the only option. Everything else until then are just words and wishful thinking.
#3
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
#4
Join Date: Dec 2013
Location: Shoreham By Sea
Programs: BAEC Gold
Posts: 1,334
I think you've overreacted. The vast majority of the issues have affected short haul. Long haul is performing much better. A headache for some on long haul has been the baggage situation but MLE has to be one of the easiest destinations to pack HBO for.
I had a flawless trip across the pond last week, arriving into LHR at 0700 on Saturday morning and am looking forward to an extra long Easter weekend in Vegas. If you're looking for an excuse not to travel, you have it, but for me, it's not a reason not to travel.
#5
Join Date: Jul 2015
Location: London
Programs: BA GGL / GfL
Posts: 3,265
Pilot37
#6
Join Date: May 2016
Posts: 1,167
Personally you can get unlucky at anytime (especially with BA and IT), so that's quite the reaction (he says quickly checking seatspy to see if there are some reward seats released)..
#7
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
2024.
Too many financial, staffing and Covid hoops generally to jump through.
I hope to still be around then, and able to get Travel Insurance. 😎
Too many financial, staffing and Covid hoops generally to jump through.
I hope to still be around then, and able to get Travel Insurance. 😎
#8
Join Date: Feb 2013
Location: LON/NYC/SIN/Peckham
Programs: BA Gold, FB Gold, *G, Hilton Diamond, Just Eat Platinum For Life
Posts: 168
I sympathise with cancelling the family's holiday to the Maldives because BA have cancelled some flights. The headlight bulb went on my car so I had it scrapped.
#9
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,912
Wow, cancelling a trip to the Maldives because of the predominantly short haul cancellations.
Not sure I’d be doing that even having been caught up in two rounds of cancellations with the IT at end of February and this last weekend.
Sure it’s frustrating when it happens but I’d rather get to the Maldives a day late than not go at all.
Not sure I’d be doing that even having been caught up in two rounds of cancellations with the IT at end of February and this last weekend.
Sure it’s frustrating when it happens but I’d rather get to the Maldives a day late than not go at all.
#10
Join Date: Feb 2007
Location: London, UK
Programs: BA Gold, Hilton Diamond, IHG Spire
Posts: 1,242
BA is hiring and already hired many thousands of cabin crews for example but there is not enough trainers for example. LHR (and many others) have issues with staff similar to BA. A simple security check takes ages at the moment on any new hires.
so cancelling a holiday because you might have your flight cancelled or you might have to wait at the airport for 45 min is a bit of overreacting in my opinion. I fly almost weekly with BA at the moment and I still manage it without major issues.
So your best bet is flying with other airlines, generally Middle East based has no major staffing issues as they always had many more. Though even those not immune issues at the airports. I’m sure Emirates impacted the same way as others at MAN for example.
so things will get better but it will be a long time before normality comes back. BA had pilot training issues before the pandemic too we must not forget.
#11
Join Date: Aug 2017
Programs: BAEC
Posts: 460
I sympathise with the OP. What we are seeing reported in the press and on here is more than usually chaotic. If I were currently holding tickets to the Maldives I’d probably still go but each to their own.
I know I’ve had the entire relaxation benefit of a great holiday *almost* counteracted by a terrible return journey experience and everybody has to assess their own appetite for the risk of major disruption.
I have flown once (return) only since March 2020 and would probably only book anything new for the same purpose which was not a holiday. I do miss “abroad” and really hope to get there again soon but as things are I just really can’t be bothered. It’s quite nice here.
Many will be happy to risk disruption to get away and I have sympathy with that viewpoint too.
I know I’ve had the entire relaxation benefit of a great holiday *almost* counteracted by a terrible return journey experience and everybody has to assess their own appetite for the risk of major disruption.
I have flown once (return) only since March 2020 and would probably only book anything new for the same purpose which was not a holiday. I do miss “abroad” and really hope to get there again soon but as things are I just really can’t be bothered. It’s quite nice here.
Many will be happy to risk disruption to get away and I have sympathy with that viewpoint too.
#12
Join Date: Dec 2021
Programs: BA Gold
Posts: 35
It's an interesting question - because the question would be "how do you handle staffing"
(Leaving aside the shortage of staff because they just can't recruit/pay enough to get people to work there)
What is the future of covid? Are we just going to go round in endless re-infections?
In which case if you are in a role where you meet a lot of people (unlike say a truck driver) the chance of you getting covid is quite high. Which is many front line staff at airports.
In which case is "the new normal" a world where a lot more people call in sick, so you need 25% extra staff just to cover for endless covid sickness. I imagine that changes the business model some what.
Or maybe people will build up more immunity to covid and sickess rates will drop?
I don't think anyone really knows the answer yet.
(Leaving aside the shortage of staff because they just can't recruit/pay enough to get people to work there)
What is the future of covid? Are we just going to go round in endless re-infections?
In which case if you are in a role where you meet a lot of people (unlike say a truck driver) the chance of you getting covid is quite high. Which is many front line staff at airports.
In which case is "the new normal" a world where a lot more people call in sick, so you need 25% extra staff just to cover for endless covid sickness. I imagine that changes the business model some what.
Or maybe people will build up more immunity to covid and sickess rates will drop?
I don't think anyone really knows the answer yet.
#13
Join Date: Feb 2009
Location: YYC
Programs: BA bronze, Aeroplan peon
Posts: 4,746
I can certainly see the "not worth the effort" calculation coming into play.
#14
Join Date: Oct 2017
Programs: Honors Diamond
Posts: 1,640
It is hard to tell, I suspect BA would love to be able to firmly predict.
Two things in play in my view, on the one hand staffing levels should improve somewhat as sickness levels go down and new and returning staff hit the front line. At the same time though the current approach of cancelling flights to manage the situation will rub up against slot rules as the summer goes on.
Two things in play in my view, on the one hand staffing levels should improve somewhat as sickness levels go down and new and returning staff hit the front line. At the same time though the current approach of cancelling flights to manage the situation will rub up against slot rules as the summer goes on.
#15
Join Date: Apr 2013
Location: Devon, UK
Programs: VS Silver; Matmid Silver, BA Bronze; Accor Plat.
Posts: 961
One of my observations from my recent travel with BA ( six sectors this year) is that the flights themselves are fine. The need for PCR's ( always for my destinations), the anxiety as to whether you will be able to travel, the issues at arrivals and departures have all impacted the enjoyment.
Yes some matters are within BA's control, others are not.
Although I have not travelled for a holiday I always found some sense of enjoyment from flying for work. Now I only get that enjoyment once I am ensconced in my seat, and yet this too is tempered by the need to have a PCR upon landing at TLV and awaiting that result too.
The ground experience used to be part of the fun, but the cancellations, delays, and the fact that I have become used to distancing, means that an airport with its indoor hustle and bustle is, in a way, unfamiliar. There was an unreal sense of type of order during lockdown, returning to normal and people acting differently can make one pause before you remember this should be the norm.
I still find it weird when people encroach on my space, something that I never would have felt prior to the pandemic.
The recent issues with BA may have had a disproportionate impact on our psyche than they would have had when they occurred pre Covid.That is not to in any way minimise them, just add another perspective.
Yes some matters are within BA's control, others are not.
Although I have not travelled for a holiday I always found some sense of enjoyment from flying for work. Now I only get that enjoyment once I am ensconced in my seat, and yet this too is tempered by the need to have a PCR upon landing at TLV and awaiting that result too.
The ground experience used to be part of the fun, but the cancellations, delays, and the fact that I have become used to distancing, means that an airport with its indoor hustle and bustle is, in a way, unfamiliar. There was an unreal sense of type of order during lockdown, returning to normal and people acting differently can make one pause before you remember this should be the norm.
I still find it weird when people encroach on my space, something that I never would have felt prior to the pandemic.
The recent issues with BA may have had a disproportionate impact on our psyche than they would have had when they occurred pre Covid.That is not to in any way minimise them, just add another perspective.