Heathrow t5 disruption 2nd April
Apr 4, 2022, 5:02 am
#196
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,991
For British Airways to claim that "flying again after nearly two years on the ground" is challenging and that they are struggling with "[passenger] levels we have not experienced or had to manage in more than two years" is obscene, given that just over two months ago the CEO of BA was demanding that all covid restrictions be removed and that they be allowed to carry passengers freely again.
Apr 4, 2022, 5:07 am
#197
Join Date: Nov 2016
Location: London
Programs: Newbie BA Gold
Posts: 570
In T3 now. BA CE checkin was reasonably short queue, maybe 10-15 mins, fast track another maybe 15 mins because they wouldn’t allow use of the auto boarding pass scanner. CX lounge very quiet, centurion lounge middling. Flight still on schedule fingers crossed will be ok.
Apr 4, 2022, 5:53 am
#198
Join Date: Jul 2006
Location: London
Programs: BA Gold
Posts: 262
Apr 4, 2022, 6:13 am
#199
Join Date: Nov 2017
Posts: 3,061
Which is exactly what they have done. They’ve realised they can’t cope over the next fortnight and have essentially closed off sale on those flights. Plenty of discussion about it on the other thread.
Apr 4, 2022, 6:16 am
#200
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Spire, BA Gold
Posts: 8,668
For British Airways to claim that "flying again after nearly two years on the ground" is challenging and that they are struggling with "[passenger] levels we have not experienced or had to manage in more than two years" is obscene, given that just over two months ago the CEO of BA was demanding that all covid restrictions be removed and that they be allowed to carry passengers freely again.
Apr 4, 2022, 6:19 am
#201
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Spire, BA Gold
Posts: 8,668
Rearrange these words, "horse, stable door, has, shutting, bolted, after......and insert a couple of "the" at your leisure.
Apr 4, 2022, 8:42 am
#203
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Apr 4, 2022, 8:44 am
#204
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,348
Apr 4, 2022, 9:08 am
#205
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Spire, BA Gold
Posts: 8,668
I can never remember who operates what at T5, whether any/all of these are BA or Heathrow or a combination of the two. But at the end of the day it is one huge cock-up between them, both having campaigned for restrictions to be removed, both having claimed, "we're ready"
Apr 4, 2022, 9:16 am
#206
Join Date: Oct 2017
Location: LHR
Programs: BA GGL, HH Diamond, IHG Diamond Amb
Posts: 375
T5 this morning was busy (Iberia and American check in desks particularly so) but nothing too bad- probably normal for pre pandemic holidays to be honest. Little queue at the club check in and none at the first wing. GF was pretty rammed with mostly single seats available; flight up to GLA pushed back on time as well.
Oddly my flights out of LHR tomorrow have the red message about disruption however it requests that if you wish to change then it has to be done over the phone so even more functionality removed from the website; last week i could change flights on the website. Why heap more pressure on the call centres?
Oddly my flights out of LHR tomorrow have the red message about disruption however it requests that if you wish to change then it has to be done over the phone so even more functionality removed from the website; last week i could change flights on the website. Why heap more pressure on the call centres?
Apr 4, 2022, 11:30 am
#208
Join Date: Nov 2011
Location: LHR Air Traffic Control
Programs: BAEC Silver
Posts: 875
Not had a problem even once with security (either on the outbound from LHR or Immigration on the way back) in the last few months at LHR. Many problems though with no staff being available to meet aircraft at the gate, no tug drivers available for push back, broken tugs - and no bus drivers when we have parked at a remote stand.
I can never remember who operates what at T5, whether any/all of these are BA or Heathrow or a combination of the two. But at the end of the day it is one huge cock-up between them, both having campaigned for restrictions to be removed, both having claimed, "we're ready"
I can never remember who operates what at T5, whether any/all of these are BA or Heathrow or a combination of the two. But at the end of the day it is one huge cock-up between them, both having campaigned for restrictions to be removed, both having claimed, "we're ready"
Apr 4, 2022, 3:30 pm
#209
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,348
Not had a problem even once with security (either on the outbound from LHR or Immigration on the way back) in the last few months at LHR. Many problems though with no staff being available to meet aircraft at the gate, no tug drivers available for push back, broken tugs - and no bus drivers when we have parked at a remote stand.
I can never remember who operates what at T5, whether any/all of these are BA or Heathrow or a combination of the two.
I can never remember who operates what at T5, whether any/all of these are BA or Heathrow or a combination of the two.
Immigration is Home Office / Border Force (ie. the Government).
Everything else you've listed is BA and for other airlines either the airline or their handler.
Apr 4, 2022, 5:09 pm
#210
FlyerTalk Evangelist
Join Date: Dec 2004
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Posts: 10,780
Which is the other thread? I’m trying to find a thread discussing the sky high prices at the moment.