Refunds on BA.com
Feb 24, 2022, 2:49 am
#1
Original Poster
Join Date: Jan 2005
Posts: 928
Refunds on BA.com
Am trying to refund a flex F booking that I no longer need. I can’t believe they still don’t allow you to do this online ! Only offered a voucher so have to call and be stuck on hold for ages to sort this out. They really make it hard to love them sometimes!
Feb 24, 2022, 2:54 am
#2
Join Date: Oct 2011
Posts: 107
Phone YouFirst, if it’s a 1st class ticket they answer more quickly than other numbers.
Feb 24, 2022, 2:54 am
#3
Join Date: Nov 2013
Location: South Glos, UK
Programs: BAEC Silver/OW Sapphire
Posts: 1,157
Agreed. I had a flight cancelled by BA yesterday and the cancellation email informs me I should call BA to get a refund. The bloody cheek of it when they know how difficult it is to get through to the call centres without holding for an hour.
Whatever happened to the option in MMB to take a refund in the event of cancellation?
Whatever happened to the option in MMB to take a refund in the event of cancellation?
Feb 24, 2022, 3:02 am
#4
Original Poster
Join Date: Jan 2005
Posts: 928
Doing that as we speak, but annoyed me! Quick to take the cash online, not so easy to get it back. If they are trying to rebuild the airline it’s the little things like this that they should stop annoying pax with!
Feb 24, 2022, 3:03 am
#5
Original Poster
Join Date: Jan 2005
Posts: 928
Vouchers are fine for a few hundred pounds, not lots of thousands !