All systems down 1120 9 Feb
Feb 9, 2022, 4:25 am
#1
Original Poster
Join Date: Aug 2012
Programs: BA silver
Posts: 312
All systems down 1120 9 Feb
Just got through to the silver line within two minutes. Very chuffed, but soon turned to disappointment as the very pleasant lady who answered said all callers are being asked to ring back as their whole system has gone down inc ba.com., so they were unable to access any bookings
Different day, same s***!
Different day, same s***!
Last edited by Dorsetboy; Feb 9, 2022 at 4:26 am Reason: Typo
Feb 9, 2022, 5:18 am
#2
Join Date: Sep 2007
Location: London
Programs: BA Gold, Star Alliance Silver
Posts: 232
I cannot access MMB...
What a total shambles...
Why doesnt the CEO get a grip of this organisation? With the falling service standards, terrible food, dirty planes and call centres that never respond.
I am just surprised the planes are not falling out of the sky..
What a total shambles...
Why doesnt the CEO get a grip of this organisation? With the falling service standards, terrible food, dirty planes and call centres that never respond.
I am just surprised the planes are not falling out of the sky..
Feb 9, 2022, 5:41 am
#4
Join Date: May 2016
Posts: 1,167
12:40 - half up/half down... on ba.com - trying to book a flight results in...
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.Reference #3.d6aa1002.1644410405.2185ad61
Feb 9, 2022, 5:50 am
#6
Join Date: Mar 2017
Programs: BA GGL, GfL, Hilton Diamond, Hyatt Lifetime Globalist, AllAccor Diamond, Marriott Ambassador Elite
Posts: 1,051
I can’t change a flight for tomorrow morning.
What a total disaster.
I’m actually more worried as a shareholder than a customer now……
What a total disaster.
I’m actually more worried as a shareholder than a customer now……
Feb 9, 2022, 6:07 am
#7
Join Date: Nov 2004
Location: ORD, LHR, FCO
Programs: BA Gold, etc. etc.
Posts: 1,402
Feb 9, 2022, 6:30 am
#9
Join Date: Nov 2004
Programs: BA GGL, LH FTL
Posts: 3,580
Feb 9, 2022, 7:13 am
#10
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,241
Feb 9, 2022, 7:23 am
#11
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,256
It seemed to be working just now - it did say that it could not find any bookings so nothing new there - it does that regularly. However since no one appears to care less about these "known faults" they proliferate. The people who apologise and ask us to be patient seem to think that suffices, or else the ignore it and it will go away syndrome persists.
Feb 9, 2022, 8:18 am
#13
Join Date: Aug 2014
Posts: 2,664
There were issues with executive club but it is still possible to change a booking. Executive club should be back to normal now.
Feb 9, 2022, 8:35 am
#14
Join Date: Sep 2009
Posts: 1,106
Thanks for posting that..it confirms I am not going senile as that happened to me yesterday and just realised before I paid.
Feb 9, 2022, 10:35 pm
#15
Join Date: Apr 2008
Programs: Confirmed
Posts: 1,091
Well. If the whole market, or the whole segment, or the airlines trade higher than 2.98%, that still means the market prices BA's IT problem in.