Flight being held for connecting passengers
#16
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There you go. One persons irritating (sometimes costly) delay is another persons lifeline.
#17
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#18
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one person's delay vs 150 odd irritated people (and possibly another 150 if it knocks on to the return). personally i wouldn't wish ba to hold a flight for me - not that they every have anyway
#19
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They pretty much never do it for 1 though. They may do it for 10 or 20. The equation sometimes easily becomes: "130 odd mildly irritated people because they will arrive 15 minutes late vs 20 people including kids who might have to spend the night at Heathrow and be very significantly delayed and disrupted". So almost symmetrically to you, I'll admit that unless I have a connection or a crucial meeting, I'm usually not too fussed if I'm stuck for 15-30 minutes waiting for connecting pax.
#20
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They pretty much never do it for 1 though. They may do it for 10 or 20. The equation sometimes easily becomes: "130 odd mildly irritated people because they will arrive 15 minutes late vs 20 people including kids who might have to spend the night at Heathrow and be very significantly delayed and disrupted". So almost symmetrically to you, I'll admit that unless I have a connection or a crucial meeting, I'm usually not too fussed if I'm stuck for 15-30 minutes waiting for connecting pax.
#21
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They pretty much never do it for 1 though. They may do it for 10 or 20. The equation sometimes easily becomes: "130 odd mildly irritated people because they will arrive 15 minutes late vs 20 people including kids who might have to spend the night at Heathrow and be very significantly delayed and disrupted". So almost symmetrically to you, I'll admit that unless I have a connection or a crucial meeting, I'm usually not too fussed if I'm stuck for 15-30 minutes waiting for connecting pax.
We can all use a bit of poetic licence for the story to make one side seen more worthy than the other
#22
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If the argument is that whilst not delaying the plane might cost 10-20 pax a presumably very unhappy overnight delay, it is also possible that even a 30 minutes delay for 150 passengers could well have bad ripple effects for 10-20 of them, I'd certainly find the possibility more likely
#23
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That makes a lot of sense to me. When I have experienced those situations, 10-20 has indeed been the typical "bracket". I must say that i have never seen a plane held for a long time for, say, 2-3 passengers.
#24
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If your travel plan depends on your flight arriving less than 30 minutes late, it's already got more holes than a pair of fishnet tights.
#25
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#26
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#28
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Believe it or not, there is a procedure and its application (was?) decided on the day by Ops. There is some discretion, obviously, but as a rule on a normal day they won't hold a flight unless the latecomers are a large group, or there's no availability on other flights they can catch. Impact downroute is also taken into account, using AA, IB and back in the day also CX contacts. So on a normal day in June they might get the connecting service out on time, but on December 23rd they might hold it to wait. The entire flow of connections is taken into account when making this sort of decision.
There was a large, windowless and often rather smelly room in T5A connections - just behind the wall on the right of the Ready to Fly area - where the oneworld connection centre was and in there you had people analysing all inbound flights to see what was about to miss, and what to do about it. They have some kind of chart that shows all the connections in danger. We were trying to do the same with bags...
There was a large, windowless and often rather smelly room in T5A connections - just behind the wall on the right of the Ready to Fly area - where the oneworld connection centre was and in there you had people analysing all inbound flights to see what was about to miss, and what to do about it. They have some kind of chart that shows all the connections in danger. We were trying to do the same with bags...
#29
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ba would not be holding the flight for someone whose connection time was below mct
i think there is a world of difference booking connecting flights that meet mct with booking a very tight flight to train transit in the hope the flight is not late and not having a backup plan
#30
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Ditto. I'd expect to misconnect, I'd plan on the basis that there will be a misconnect, and I'd be pleased if it didn't happen.
There is some discretion, obviously, but as a rule on a normal day they won't hold a flight unless the latecomers are a large group, or there's no availability on other flights they can catch. Impact downroute is also taken into account, using AA, IB and back in the day also CX contacts. So on a normal day in June they might get the connecting service out on time, but on December 23rd they might hold it to wait. The entire flow of connections is taken into account when making this sort of decision.
It's the sort of event that's worth thinking about whenever you plan a short connection. It could get scuppered simply because someone else's connection is given priority over yours by holding up your first flight. Gamble if you wish, but it's always wise to have a backup plan.