Part pay with Avios offer - this weekend only [to midnight Mon 23 Aug '21]
Aug 26, 2021, 2:18 am
#121
Join Date: Jan 2003
Location: UK (currently)
Programs: BA Gold (and many other greater and lesser distinctions)
Posts: 7,208
I just cancelled a Jersey booking and received an e-voucher for the full cash value of the ticket. All worked exactly as expected.
It may well be that if BA have themselves cancelled the flights a different refund process comes into play, where exactly what was taken for the ticket is refunded if the refund option is selected.
Moral of the story: make sure to cancel before BA manages to do so ?!
It may well be that if BA have themselves cancelled the flights a different refund process comes into play, where exactly what was taken for the ticket is refunded if the refund option is selected.
Moral of the story: make sure to cancel before BA manages to do so ?!
Last edited by Frequentflyer99; Aug 26, 2021 at 2:47 am
Aug 26, 2021, 2:27 am
#122
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
We not done anything yet! We were obviously originally going to cash the booking into a voucher anyhow, as it was using the generous Avios offer to convert to cash. But we noticed one option offered online was to change the booking for new flights and receive a £90 refund. We couldn’t then process that anyhow as the website thru an error and said call in!
If you go the refund route for a cancelled LGW flight, you will get your Avios + the original cash amount back. So no advantage.
I'm guessing, therefore, that you tried to change to much cheaper flight(s), in which case you would indeed get a "refund", but in the form of another voucher. Probably simpler to get a full voucher and go from there...
Aug 26, 2021, 9:54 am
#123
Join Date: Nov 2013
Posts: 211
OK. So I decided to make one extra click...
If you go the refund route for a cancelled LGW flight, you will get your Avios + the original cash amount back. So no advantage.
I'm guessing, therefore, that you tried to change to much cheaper flight(s), in which case you would indeed get a "refund", but in the form of another voucher. Probably simpler to get a full voucher and go from there...
If you go the refund route for a cancelled LGW flight, you will get your Avios + the original cash amount back. So no advantage.
I'm guessing, therefore, that you tried to change to much cheaper flight(s), in which case you would indeed get a "refund", but in the form of another voucher. Probably simpler to get a full voucher and go from there...
Aug 26, 2021, 10:07 am
#124
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
Later in the day I just ordered a voucher and it arrived for the expected, full amount. I was going to wait, but I figured if BA wanted to cancel my flights I might as well do the same without wasting time moving over to the LHR alternative offered.
Aug 27, 2021, 5:57 am
#125
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,112
I bought two sets of return flights under this promotion burning 10000 avios on each both of which I cancelled the following day getting eVouchers within 10 mins. I spent £462 plus 20k avios and got back £862 in credit.
I emailed BaHolidays that same day asking them to offset both of the eVouchers against a current BAH booking that's due to be paid next week and I am please to report that the balance outstanding was today reduced by the £862.
I emailed BaHolidays that same day asking them to offset both of the eVouchers against a current BAH booking that's due to be paid next week and I am please to report that the balance outstanding was today reduced by the £862.
Aug 27, 2021, 6:06 am
#126
Join Date: Dec 2017
Posts: 833
So with today's sale having been announced, some of the CE prices are now less than they were for last week. If I re-date the flights for cheaper flights, will I get a refund of the fare difference? Has anyone tried that?
I guess I could take a voucher and rebook, and be left with a residual voucher value.
I guess I could take a voucher and rebook, and be left with a residual voucher value.
Aug 27, 2021, 7:24 am
#127
Join Date: Nov 2013
Posts: 211
I bought two sets of return flights under this promotion burning 10000 avios on each both of which I cancelled the following day getting eVouchers within 10 mins. I spent £462 plus 20k avios and got back £862 in credit.
I emailed BaHolidays that same day asking them to offset both of the eVouchers against a current BAH booking that's due to be paid next week and I am please to report that the balance outstanding was today reduced by the £862.
I emailed BaHolidays that same day asking them to offset both of the eVouchers against a current BAH booking that's due to be paid next week and I am please to report that the balance outstanding was today reduced by the £862.
Aug 27, 2021, 7:31 am
#128
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,612
I bought two sets of return flights under this promotion burning 10000 avios on each both of which I cancelled the following day getting eVouchers within 10 mins. I spent £462 plus 20k avios and got back £862 in credit.
I emailed BaHolidays that same day asking them to offset both of the eVouchers against a current BAH booking that's due to be paid next week and I am please to report that the balance outstanding was today reduced by the £862.
I emailed BaHolidays that same day asking them to offset both of the eVouchers against a current BAH booking that's due to be paid next week and I am please to report that the balance outstanding was today reduced by the £862.
Aug 27, 2021, 8:00 am
#129
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,112
That apparently is the rule however I have never had a problem previously in asking for the same. I just request that the credit for whatever PNR is fully used to pay down the holiday. I have done it half a dozen times.
Aug 27, 2021, 9:37 am
#130
Join Date: May 2009
Location: UK
Posts: 3,951
Aug 27, 2021, 10:15 am
#131
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,612
Aug 27, 2021, 10:34 am
#132
Join Date: Nov 2013
Posts: 211
Aug 28, 2021, 1:13 am
#133
Join Date: May 2009
Location: UK
Posts: 3,951
Aug 28, 2021, 6:11 am
#134
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
Presumably I can then cancel at any time for my £60 back as a voucher? With or without having paid the balance?
Aug 28, 2021, 10:01 am
#135
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
So with today's sale having been announced, some of the CE prices are now less than they were for last week. If I re-date the flights for cheaper flights, will I get a refund of the fare difference? Has anyone tried that?
I guess I could take a voucher and rebook, and be left with a residual voucher value.
I guess I could take a voucher and rebook, and be left with a residual voucher value.