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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 19, 2021, 1:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Dec 22, 2021, 6:00 pm
  #601  
 
Join Date: Apr 2020
Location: LHR
Programs: Centurion BA GGL IHG Diamond
Posts: 134
I've just booked INV-IST holiday for February does this now no longer qualify for the double tier points? I find it very confusing as all of the BAH bookings show for a trip Jan, Feb and March

"Double Tier Points Offer
British Airways Executive Club members get Double Tier Points when booking BA flights. Available on bookings for travel of 5+ nights departing by 31 Oct 2022. T&Cs apply"

If not I will just rebook it for later on in the year. TIA
Komodromou is offline  
Old Dec 22, 2021, 6:02 pm
  #602  
 
Join Date: Apr 2020
Location: LHR
Programs: Centurion BA GGL IHG Diamond
Posts: 134
Originally Posted by zen100
I have taken the approach of ensuring I have a hotel for any overnight layover - just to be sure. But I agree that a layover of under 24 hours should be fine, as a layover is considered part of the journey rather than a destination in it's own right (a stopover).
I had an overnight from MIA-JFK and was still awarded my double tier points. Shouldn't have anything to worry about
zen100 likes this.
Komodromou is offline  
Old Dec 22, 2021, 11:04 pm
  #603  
 
Join Date: Jun 2017
Location: South London
Programs: British Airways Executive Club
Posts: 215
Originally Posted by beamac
Try the email in the wiki at the top of the thread
That hasn't worked. ☹️
Pack is offline  
Old Dec 23, 2021, 2:51 am
  #604  
 
Join Date: Sep 2010
Location: Edinburgh
Programs: Mucci; BAEC GGL; (In memoriam: KLM Flying Dutchman Royal Wing & FB Platinum Elite)
Posts: 188
Originally Posted by Pack
That hasn't worked. ☹️
Try the email in this morning’s HFP article about half way down https://www.headforpoints.com/2021/1...-covid-refund/ if you haven’t tried already. [email protected] Given they are now saying 60 days to post it sounds like the have a big backlog either due to popularity or lack of staff or both. For one of my trips I managed to get sorted by phone, the other by email. Good luck!
beamac is online now  
Old Dec 23, 2021, 6:19 am
  #605  
 
Join Date: Mar 2008
Programs: GGL, UA 1MM
Posts: 486
I have 2 questions - both look fine under the T&C, just would like confirmation

1. Is anyone able to confirm receipt of double tier points for 1st class flights. ie would book 1st class flights via "flight+hotel" have looked though thread, and can't see anyone who has been successful (though may have missed in the 600+ posts!)

2. if I book a BA holiday to say the Maldives - I am booked on Qatar, though with a BA flight number. Again, has anyone been successful in claiming double tier points?

So one can qualify for Gold with 2 Club holidays? or GGL with 3x 1st class?
2358 is offline  
Old Dec 23, 2021, 6:27 am
  #606  
 
Join Date: Jan 2019
Programs: BA Gold
Posts: 146
Originally Posted by 2358
I have 2 questions - both look fine under the T&C, just would like confirmation

1. Is anyone able to confirm receipt of double tier points for 1st class flights. ie would book 1st class flights via "flight+hotel" have looked though thread, and can't see anyone who has been successful (though may have missed in the 600+ posts!)

2. if I book a BA holiday to say the Maldives - I am booked on Qatar, though with a BA flight number. Again, has anyone been successful in claiming double tier points?

So one can qualify for Gold with 2 Club holidays? or GGL with 3x 1st class?
For point 1. - I contacted BA and got written reply confirming my First flight and holiday to Washington DC was included, so yes they are included - although not taken yet its Feb next year, I guess in theory they could withdraw the offer at anytime as per their other T&C's.
2358 likes this.
rolandrat is online now  
Old Dec 23, 2021, 7:12 am
  #607  
 
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,353
Originally Posted by 2358
I have 2 questions - both look fine under the T&C, just would like confirmation

1. Is anyone able to confirm receipt of double tier points for 1st class flights. ie would book 1st class flights via "flight+hotel" have looked though thread, and can't see anyone who has been successful (though may have missed in the 600+ posts!)

2. if I book a BA holiday to say the Maldives - I am booked on Qatar, though with a BA flight number. Again, has anyone been successful in claiming double tier points?

So one can qualify for Gold with 2 Club holidays? or GGL with 3x 1st class?
For pt. 2 we have an upcoming trip to SEZ via DOH in J on a mix of BA metal and BA codeshares on QR. We think it qualifies and will get us 1120 TPs each but we will see and report back.
firstlight is offline  
Old Dec 23, 2021, 12:56 pm
  #608  
 
Join Date: Nov 2016
Location: London
Programs: BA, Marriott, Starwood, Hyatt
Posts: 44
Sorry if I missed this upthread. Does one have to book with BA Holidays to qualify, or will a booking with BAEC Gold line, booking flights and say car rental at the same time, also qualify? thanks.
hammers2958 is offline  
Old Dec 23, 2021, 1:03 pm
  #609  
 
Join Date: Mar 2020
Programs: British Airways GGL/CCR, Hilton Diamond & Marriott Gold
Posts: 2,612
Originally Posted by hammers2958
Sorry if I missed this upthread. Does one have to book with BA Holidays to qualify, or will a booking with BAEC Gold line, booking flights and say car rental at the same time, also qualify? thanks.
When you phone Gold line, and do flights + car it goes to BAH anyway....
PGberkshire is offline  
Old Dec 23, 2021, 3:59 pm
  #610  
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Originally Posted by zen100
BA Holidays will know if you don't pick up the car, or check into a hotel, at least with most providers. This is because a no-show triggers their cancellation policy with the car hire provider/hotel - BA might not have to pay the full amount, but they still get to pocket the money you've paid to them.

But that doesn't seem to affect the tier points offer. There's nothing in the T&Cs that says this is wrong. Others have reported the double tier points have been credited. Might they start getting stricter - possibly. But right now, BAH don't seem to care, given they've profited from the no-show.
I suppose an unwarranted feeling of unease strikes those who game these promotions. In fact they've complied fully with the promotion's conditions by booking and paying for the car or hotel. The car is theirs to drive, the hotel is theirs for the nights booked: they are surely free to elect not to drive the car, to sleep elsewhere.

BA will suffer no loss if the benefit paid for is not taken up. The only potential losers are the hotel and car hire company, who will miss out on ancillary revenues for insurance or room service: and i doubt BA would entertain any liability here.

Generally TPs are earned only if fights are taken. But it would be unreasonable of the airline to expect this condition to be extended to the accommodation and car hire aspects of holiday bookings,
IAN-UK is offline  
Old Dec 24, 2021, 1:59 am
  #611  
 
Join Date: Feb 2016
Posts: 950
Good Morning,

Have come across this deal and having had trips to Japan in 20 and 21 cancelled will probably try my luck for California in September/October 22.

Having checked matrix I am trying to book EDI-LHR-JFK-LAX return on the BA website in J. Annoyingly the inbound LAX-JFK is defaulting to Y. I would be booking 7/8 nights hotel in LA to make it a holiday.

Couple of questions:

Do AA flights booked with a BA flight number count for the double TP?

Would I be able to book this all J over the phone with BA?

By my calculations I should get 1280tp for this and dependant on qualification amounts I might get gold in one trip for about £1.50 a tp.

If not I can get EDI-LHR-JFK-LAX-LHR-EDI for 1,000.
Cw novice is offline  
Old Dec 24, 2021, 2:09 am
  #612  
 
Join Date: Apr 2020
Location: LHR
Programs: Centurion BA GGL IHG Diamond
Posts: 134
Originally Posted by Cw novice
Good Morning,

Have come across this deal and having had trips to Japan in 20 and 21 cancelled will probably try my luck for California in September/October 22.

Having checked matrix I am trying to book EDI-LHR-JFK-LAX return on the BA website in J. Annoyingly the inbound LAX-JFK is defaulting to Y. I would be booking 7/8 nights hotel in LA to make it a holiday.

Couple of questions:

Do AA flights booked with a BA flight number count for the double TP?

Would I be able to book this all J over the phone with BA?

By my calculations I should get 1280tp for this and dependant on qualification amounts I might get gold in one trip for about £1.50 a tp.

If not I can get EDI-LHR-JFK-LAX-LHR-EDI for 1,000.
Could you share the fare you have found on ITA please? Also I can confirm you will earn double tier points on your AA legs as well
Komodromou is offline  
Old Dec 24, 2021, 2:16 am
  #613  
 
Join Date: Feb 2016
Posts: 950

It's £2157 when it's flight only however I am sure it comes down a bit when booked as a holiday. With the double TP this would be £1.69 per tp.

Should also say departing Tuesday gives the best price on this.
Cw novice is offline  
Old Dec 24, 2021, 9:32 am
  #614  
 
Join Date: Feb 2016
Posts: 950

After some finessing I managed to get this for La and Seattle. As I have a hotel booking for the entire trip should it count. Albeit it's an open jaw but I couldn't get it to price LAX-SEA. Pretty happy with this especially if I get the double TP. I always have a rule that tier points should be maximised but only in the context of a holiday.
Cw novice is offline  
Old Dec 24, 2021, 10:19 am
  #615  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,930
Originally Posted by LimitingFactor
Car is already on it. Was on it for full trip, I adjusted so it was 4 days short, and thinking of changing drop off date back to original. Should be fine is it is a BA holiday already and term (7) allows it (as it was originally qualifying)
I wouldn’t be so sure. Whist it may have qualified when originally booked, you changed the reservation and from that point the booking falls outside the terms of the promotion. Adding additional car hire now appears to bring in clause 3.
Tobias-UK is offline  


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