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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 19, 2021, 1:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Jun 30, 2023, 4:14 am
  #3061  
 
Join Date: May 2023
Programs: BAEC Bronze
Posts: 172
Originally Posted by BA or bust
Anyone have any insider knowledge or views about whether BA will continue to do this in 2024?

Looking to book some winter sun in January and double tier points would swing the pendulum towards a BA holiday rather than do the usual ‘build our own’ package that we usually do using various points from different programmes.
The last rumour I saw was that BA themselves are yet to decide whether to extend the offer. It does seem that it would make sense to extend though, business travel is still struggling while leisure travel has recovered very quickly, and BA in particular have been doing very well with BA holidays since lockdowns ended.
BA or bust and redpalmetto like this.
zaphod424 is online now  
Old Jun 30, 2023, 5:40 am
  #3062  
 
Join Date: Jan 2005
Location: UK
Programs: Mucci. And BA Gold – previous awards - Gold 11, Silver 7, Bronze 4.
Posts: 4,236
Originally Posted by zaphod424
The last rumour I saw was that BA themselves are yet to decide whether to extend the offer. It does seem that it would make sense to extend though, business travel is still struggling while leisure travel has recovered very quickly, and BA in particular have been doing very well with BA holidays since lockdowns ended.
I agree, it would make sense to extend. Though I would obviously prefer it to be double points again, even if it was only 50% more it would still be attractive.
crazy8534 likes this.
BA or bust is offline  
Old Jun 30, 2023, 12:29 pm
  #3063  
 
Join Date: Nov 2017
Posts: 1,197
Hi, would like a bit of advice if possible please.

My wife and I booked a BA holiday trip to Istanbul as we knew it would get her back to silver when the tier points were doubled up. However, now the (base) tier points have credited, it's showing like this.

Flight: Istanbul Airport to London Heathrow
Class: Club Europe (R)
Departure Date: 15 May 2023 / BA677
Tier Points: 80

Flight: London Heathrow to Istanbul Airport
Class: Club Europe (I)
Departure Date: 10 May 2023 / BA680
Tier Points: 40

I've never seen this before, as far as I was aware, all flights to Istanbul in CE should be 80 points (this is what the BA calculator shows). Do I have much of a chance to argue the case?

It's going to leave my wife 70 tier points short of silver once the bonus posts (which I assume I'm going to have to chase them on), and we don't really have any time for any more trips before her card resets.
RG1X is offline  
Old Jun 30, 2023, 12:33 pm
  #3064  
 
Join Date: Nov 2017
Programs: BA, Hilton
Posts: 2,092
There was a glitch in May, at the time of your wife's flights, where IST was incorrectly crediting as 40TP

See this thread: SAW TP's different to IST [resolved on TP calculator]

It might take a few attempts, but they should correct it including the bonus points once they are made aware of it. The 40TP award was an error.
BertieBadger is online now  
Old Jun 30, 2023, 1:38 pm
  #3065  
 
Join Date: Oct 2005
Location: Kent, UK
Programs: BA Gold; Virgin FF; United Airlines; American Airlines; and was frequent c/c churner - RIP!
Posts: 945
True to their word, BAH have posted my double TPs following my return flights to SOF, and linked car rental, this evening - 10 working days after the return flight. 👍
higham44 is offline  
Old Jul 3, 2023, 5:11 am
  #3066  
 
Join Date: Dec 2013
Location: DXB
Programs: BAEC Silver, Hilton Diamond
Posts: 223
Hi Everyone

I was wondering if anyone has had any success with booking flights and adding a car hire in a different destination? I am looking at flights to Newcastle to see family for Christmas. However, for an extra £60 I could add car hire in Sofia and get 160 TPs if this worked.

Thanks!
JamesNCL is offline  
Old Jul 3, 2023, 5:17 am
  #3067  
 
Join Date: Jan 2007
Posts: 4,709
Originally Posted by JamesNCL
Hi Everyone

I was wondering if anyone has had any success with booking flights and adding a car hire in a different destination? I am looking at flights to Newcastle to see family for Christmas. However, for an extra £60 I could add car hire in Sofia and get 160 TPs if this worked.

Thanks!
Yes, just use the custom builder. Be aware that cars are hard to come by at SOF though...
flashware is offline  
Old Jul 3, 2023, 5:33 am
  #3068  
 
Join Date: May 2023
Programs: BAEC Bronze
Posts: 172
Originally Posted by JamesNCL
Hi Everyone

I was wondering if anyone has had any success with booking flights and adding a car hire in a different destination? I am looking at flights to Newcastle to see family for Christmas. However, for an extra £60 I could add car hire in Sofia and get 160 TPs if this worked.

Thanks!
From what I've seen adding a car in Athens seems much cheaper than doing so in SOF, not sure if there are any other cheaper places though
zaphod424 is online now  
Old Jul 3, 2023, 5:40 am
  #3069  
 
Join Date: Jan 2023
Posts: 51
Originally Posted by JamesNCL
Hi Everyone

I was wondering if anyone has had any success with booking flights and adding a car hire in a different destination? I am looking at flights to Newcastle to see family for Christmas. However, for an extra £60 I could add car hire in Sofia and get 160 TPs if this worked.

Thanks!
I would be intrested in doing something like this too from LHR-NCL but just to get the TPs. Do you think this works if I book as the following?
Day 1 - LHR-NCL
Day 2 - NCL-LHR
Day 1 - 6 Car hire in SOF or another location and still get double TP?
flying_tech is offline  
Old Jul 3, 2023, 6:01 am
  #3070  
 
Join Date: Mar 2011
Location: UK
Programs: BA Gold
Posts: 534
T&Cs on the offer were updated on the 26th June with a new one added,

"The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration."

Not sure how they'd actually find out given no one ever seems to talk to each other but I guess it does cover them should you be reported for a no-show whilst also discouraging people from trying to play the system.
BJ787 is offline  
Old Jul 3, 2023, 6:03 am
  #3071  
 
Join Date: May 2019
Location: FL390 or the iron way
Programs: BA GGL
Posts: 1,679
Originally Posted by BJ787
T&Cs on the offer were updated on the 26th June with a new one added,

"The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration."

Not sure how they'd actually find out given no one ever seems to talk to each other but I guess it does cover them should you be reported for a no-show whilst also discouraging people from trying to play the system.
Clearly they've got wise to the fact that people have been using the offer in a way that's not intended!

Nevertheless, it's arguably a good thing for anyone who booked before those T&C changes, as it suggests that BA admit it wasn't previously required.
crazy8534 likes this.
flarmip is online now  
Old Jul 3, 2023, 6:16 am
  #3072  
 
Join Date: Aug 2017
Location: London, UK
Posts: 248
Originally Posted by flarmip
Clearly they've got wise to the fact that people have been using the offer in a way that's not intended!

Nevertheless, it's arguably a good thing for anyone who booked before those T&C changes, as it suggests that BA admit it wasn't previously required.
Has anyone struggled to get their double TPs without actually hiring the car since then?
And what would happen if you were to do that while having booked prior to the T&Cs changed on 26 June?

Last edited by mrpacifist; Jul 3, 2023 at 6:43 am
mrpacifist is online now  
Old Jul 3, 2023, 6:51 am
  #3073  
 
Join Date: Dec 2013
Location: DXB
Programs: BAEC Silver, Hilton Diamond
Posts: 223
Originally Posted by zaphod424
From what I've seen adding a car in Athens seems much cheaper than doing so in SOF, not sure if there are any other cheaper places though
Thank you, you're right. When I put car hire in Athens, it's only £12 more than the return cost of the flight!
JamesNCL is offline  
Old Jul 3, 2023, 7:13 am
  #3074  
 
Join Date: Nov 2021
Programs: BAEC
Posts: 331
Originally Posted by BJ787
T&Cs on the offer were updated on the 26th June with a new one added,

"The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration."

Not sure how they'd actually find out given no one ever seems to talk to each other but I guess it does cover them should you be reported for a no-show whilst also discouraging people from trying to play the system.
Seems as though they've also updated item c:
c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023.
though someone needs to have a word about the effective date in the revised T&C - it states 26th June 2022...
BJ787, crazy8534, zen100 and 2 others like this.
sayling is offline  
Old Jul 3, 2023, 7:17 am
  #3075  
 
Join Date: Jun 2013
Location: UK
Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci
Posts: 4,470
Originally Posted by BJ787
T&Cs on the offer were updated on the 26th June with a new one added,

"The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration."
Originally Posted by sayling
Seems as though they've also updated item c:

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023.

though someone needs to have a word about the effective date in the revised T&C - it states 26th June 2022...
Yes, was just about to post this, looks like they have closed a number of loopholes that people have clearly been using.
zen100 and sayling like this.

Last edited by crazy8534; Jul 3, 2023 at 7:24 am
crazy8534 is offline  


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