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5 March : Widespread problems logging into BA.com

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5 March : Widespread problems logging into BA.com

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Old Mar 6, 2021, 7:34 am
  #31  
 
Join Date: Aug 2010
Location: ORF
Programs: Amex Plat, AA, BA Silver, Marriott Plat, Choice Gold, HHonors Gold, IHG Diamond
Posts: 3,749
Originally Posted by PUCCI GALORE
I write this with my fingers crossed. I had hell's own difficulty last night - today everything seems to be back to normal, I use my usual Exec no and the new password that I created last night and it worked fine.
My experience mirrors yours. Problems last night, had to change my password, could not log in, decided to let the website sort itself out, and then returned this morning to log in with my new password. No problems this time, and a quick check of my account shows nothing amiss.
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lwildernorva is offline  
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Old Mar 6, 2021, 11:12 am
  #32  
Fontaine d'honneur du Flyertalk
 
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,179
Originally Posted by lwildernorva
My experience mirrors yours. Problems last night, had to change my password, could not log in, decided to let the website sort itself out, and then returned this morning to log in with my new password. No problems this time, and a quick check of my account shows nothing amiss.
I changed the password on my card as well. I did that whilst the system was flaying about saying that it did not recognise my Membership number which I have had these past 30 or so years.
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Old Mar 7, 2021, 1:48 am
  #33  
 
Join Date: Jun 2009
Location: UK
Programs: Lemonia. Best Greek ever.
Posts: 2,274
Log in fine, and quick, this morning from UK using Firefox.
Ancient Observer is offline  
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Old May 25, 2021, 10:47 am
  #34  
 
Join Date: Mar 2015
Programs: BA GGL
Posts: 2,447
Having this problem at present - works on desktop, not on mobile app.
mmxbreaks is offline  
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Old Sep 22, 2021, 12:14 am
  #35  
 
Join Date: Mar 2015
Programs: BA GGL
Posts: 2,447
Cannot log into the app today. Known issue or same bug?
Reset password, didn't help. Reinstalled app, didn't help.
mmxbreaks is offline  
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Old Sep 22, 2021, 12:33 am
  #36  
 
Join Date: Jun 2016
Programs: BAEC Gold
Posts: 78
Same issue. Can login everywhere else, but not the Android App
rob_88 is offline  
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Old Sep 22, 2021, 1:29 am
  #37  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,927
Originally Posted by mmxbreaks
Cannot log into the app today. Known issue or same bug?
Reset password, didn't help. Reinstalled app, didn't help.
Originally Posted by rob_88
Same issue. Can login everywhere else, but not the Android App
This particular topic is related to ba.com issues, others have reported similar issues with Android and you will find more information and discussion here: The British Airways iPhone & Android App
Tobias-UK is offline  
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