Nov 27, 2020, 6:30 am
Last edit by: DeathSlam
Link thanks to florens, so others don't have to search the whole (now lengthy) thread.
https://www.whatabuy.co.uk/british-airways
Due to exposure on the BBC it looks like the company was swamped with a deluge of orders far greater than they expected, so some deliveries are taking a while to ship.
Many people have received their deliveries, so it looks like if you have a confirmation email for your purchase it should eventually be fulfilled.
On 1st Dec 2020 Whatabuy sent an email to all customers to say
Please be assured that if you received a 'confirmation of order' screen at the end of your transaction, we have a record of your purchase and are working on processing this, even if you did not receive a confirmation email.
On 9th Dec 2020 Whatabuy sent an email to customers to say
Please be assured that we are doing our upmost to fulfil all orders as quickly as possible, with all orders placed between the 23rd and 27th of November due to be shipped by Monday 14th December and all orders placed between the 28th November and 7th December due to be shipped by Monday 21st December.
https://www.whatabuy.co.uk/british-airways
Due to exposure on the BBC it looks like the company was swamped with a deluge of orders far greater than they expected, so some deliveries are taking a while to ship.
Many people have received their deliveries, so it looks like if you have a confirmation email for your purchase it should eventually be fulfilled.
On 1st Dec 2020 Whatabuy sent an email to all customers to say
Please be assured that if you received a 'confirmation of order' screen at the end of your transaction, we have a record of your purchase and are working on processing this, even if you did not receive a confirmation email.
On 9th Dec 2020 Whatabuy sent an email to customers to say
Please be assured that we are doing our upmost to fulfil all orders as quickly as possible, with all orders placed between the 23rd and 27th of November due to be shipped by Monday 14th December and all orders placed between the 28th November and 7th December due to be shipped by Monday 21st December.
BA to sell a limited number of First Class items
Nov 21, 2020, 12:00 pm
#3
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,351
I’m assuming this is due to the loss of the 747 fleet / reduced network / reduced frequencies, and therefore the reduction in F cabins.
Nov 21, 2020, 12:27 pm
#5
Join Date: Jun 2020
Programs: BAEC GGL
Posts: 46
They sell overstocked onboard service items to the staff a couple times a year and have sold them to the public a few times before. I guess with less staff presence in offices, the usual head office sale is moving online and opening up to anyone who wants something. Given that and the reduction of First seats thanks to the 747s going early, I wouldn't read anything more into it.
Nov 21, 2020, 12:36 pm
#6
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,034
What’s the missing word(s) cropped from the end ?
for “An exorbitant fee”
for “A million Avios”
for “Your next Greek celebratory occasion”
?
for “An exorbitant fee”
for “A million Avios”
for “Your next Greek celebratory occasion”
?
Nov 21, 2020, 12:50 pm
#7
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 2,068
Hopefully there'll be a link to this coming out in good time, so one has time to peruse the catalogue before making purchases.
I need an entire new set of plates and so on at home, so I'll be all over this... if we get a link to the sale in good time!
.
I need an entire new set of plates and so on at home, so I'll be all over this... if we get a link to the sale in good time!
.
Nov 21, 2020, 1:20 pm
#8
Join Date: Jul 2005
Posts: 797
I have a feeling this is not just to trim overstock but to raise some cash and engage the (non-)flying public. Despite the reduction in F seats, they can always keep the crockery for future use, as its a non perishable item. Divide current stock into batches, use them one at a time, and when the time comes to get rid of it, do so and move onto the next batch. They are probably going to sell them at a high margin vs. what they paid for, playing on the whole luxury/British heritage brands schtick and make some cash out of the sale, and see this as a PR exercise at the same time.
Has BA still managed to hold off receiving government aid? (I haven't been following the situation on that front too closely)
Thats the big question in my opinion, they will do EVERYTHING in their power not to receive government aid in order to cling on to their slots at LHR, so far the strategy has been to lower staff remuneration permanently, cut premium cabin meals, close lounges, sell artwork, supplies etc. So after all is said and done, its the employees (and to a smaller extent pax) who would have done the sacrificing so that they can go back to charging a hefty premium for a non-competitive product out of LHR and get away with it.
Has BA still managed to hold off receiving government aid? (I haven't been following the situation on that front too closely)
Thats the big question in my opinion, they will do EVERYTHING in their power not to receive government aid in order to cling on to their slots at LHR, so far the strategy has been to lower staff remuneration permanently, cut premium cabin meals, close lounges, sell artwork, supplies etc. So after all is said and done, its the employees (and to a smaller extent pax) who would have done the sacrificing so that they can go back to charging a hefty premium for a non-competitive product out of LHR and get away with it.
Nov 21, 2020, 2:25 pm
#14
Join Date: May 2014
Posts: 7,237
Nov 21, 2020, 2:28 pm
#15
Join Date: Sep 2018
Programs: BA/VS Gold
Posts: 276
Posting something on the staff Intranet doesn’t exactly make it top secret information....
This has happened before, when the 747 retirement was announced. Staff got an email (which was duly passed on to the press) but there wasn’t an official PR statement until at least 24 hours later. Not exactly joined up thinking.
This has happened before, when the 747 retirement was announced. Staff got an email (which was duly passed on to the press) but there wasn’t an official PR statement until at least 24 hours later. Not exactly joined up thinking.