Nov 27, 2020, 6:30 am
Last edit by: DeathSlam
Link thanks to florens, so others don't have to search the whole (now lengthy) thread.
https://www.whatabuy.co.uk/british-airways
Due to exposure on the BBC it looks like the company was swamped with a deluge of orders far greater than they expected, so some deliveries are taking a while to ship.
Many people have received their deliveries, so it looks like if you have a confirmation email for your purchase it should eventually be fulfilled.
On 1st Dec 2020 Whatabuy sent an email to all customers to say
Please be assured that if you received a 'confirmation of order' screen at the end of your transaction, we have a record of your purchase and are working on processing this, even if you did not receive a confirmation email.
On 9th Dec 2020 Whatabuy sent an email to customers to say
Please be assured that we are doing our upmost to fulfil all orders as quickly as possible, with all orders placed between the 23rd and 27th of November due to be shipped by Monday 14th December and all orders placed between the 28th November and 7th December due to be shipped by Monday 21st December.
https://www.whatabuy.co.uk/british-airways
Due to exposure on the BBC it looks like the company was swamped with a deluge of orders far greater than they expected, so some deliveries are taking a while to ship.
Many people have received their deliveries, so it looks like if you have a confirmation email for your purchase it should eventually be fulfilled.
On 1st Dec 2020 Whatabuy sent an email to all customers to say
Please be assured that if you received a 'confirmation of order' screen at the end of your transaction, we have a record of your purchase and are working on processing this, even if you did not receive a confirmation email.
On 9th Dec 2020 Whatabuy sent an email to customers to say
Please be assured that we are doing our upmost to fulfil all orders as quickly as possible, with all orders placed between the 23rd and 27th of November due to be shipped by Monday 14th December and all orders placed between the 28th November and 7th December due to be shipped by Monday 21st December.
BA to sell a limited number of First Class items
Nov 26, 2020, 1:27 am
#241
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,097
Nov 26, 2020, 2:00 am
#242
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,350
I see. In that period (Mar 2019 and Feb 2020), I took two F flights to/from the US where WE crockery wasn't seen. I do know the previous Doulton one but never noticed the wavy pattern! I ordered the tea set + small plates & bowls, am looking forward to meeting the latest F crockery at home! 
Last edited by Genius1; Nov 26, 2020 at 4:42 am
Nov 26, 2020, 2:35 am
#243
Join Date: Nov 2020
Posts: 7
To help those collecting the set, it’s worth noting that the large brimmed starter/soup bowl and the pasta bowl although they display the same hatched pattern design, this appears to be white on white and not in the silver colour. Nice contrast perhaps but I prefer the plates that all match.
Nov 26, 2020, 2:42 am
#244
Join Date: May 2014
Posts: 7,237
Absolutely. And in memory of my contributions to the airline I should be given the seat I got the most familiar with on all my travels whilst employed by the airline: the jumpseat that is closest to the loos!
Nov 26, 2020, 2:45 am
#245
Join Date: Feb 2010
Location: London
Programs: BA Executive Club, UA Mileage Plus, bmi Diamond Club
Posts: 480
My item just arrived - I had absolutely no communication at all, and was delivered with another dpd item (totally unrelated, a pair of trainers from Nike), so fair play to whoever spotted there were two parcels coming to my house!
Nov 26, 2020, 2:58 am
#247
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
To help those collecting the set, it’s worth noting that the large brimmed starter/soup bowl and the pasta bowl although they display the same hatched pattern design, this appears to be white on white and not in the silver colour. Nice contrast perhaps but I prefer the plates that all match.
Nov 26, 2020, 3:05 am
#248
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
For those not finding information about DPD deliveries, this screen is more reliable than their newer interface. Just keep the blue blob on Parcel, enter in the long reference, and press Next.
https://www.dpd.co.uk/service/
You need to wait a bit for the information to come over.
https://www.dpd.co.uk/service/
You need to wait a bit for the information to come over.
Nov 26, 2020, 3:06 am
#249
Join Date: Nov 2020
Posts: 7
Hi everyone,
I managed to get hold of a full height insulated galley box (some still available) but does anyone know where I can buy the correct sized drawers for this unit?
SKU Code: 380@EM3114@A+
It looks like I may need 2 or 3 different drawer heights too.
Thanks for any help/tips
I managed to get hold of a full height insulated galley box (some still available) but does anyone know where I can buy the correct sized drawers for this unit?
SKU Code: 380@EM3114@A+
It looks like I may need 2 or 3 different drawer heights too.
Thanks for any help/tips
Nov 26, 2020, 3:41 am
#250
Join Date: Jul 2009
Location: Dorset, UK
Programs: BA GGL
Posts: 635
For those not finding information about DPD deliveries, this screen is more reliable than their newer interface. Just keep the blue blob on Parcel, enter in the long reference, and press Next.
https://www.dpd.co.uk/service/
You need to wait a bit for the information to come over.
https://www.dpd.co.uk/service/
You need to wait a bit for the information to come over.
Nov 26, 2020, 3:44 am
#251
Join Date: Oct 2013
Location: London, UK
Programs: BAEC GGL/CCR; TK Elite; ITA Executive; Hilton Diamond; Marriott Bonvoy Platinum
Posts: 1,551
Ordered Tuesday evening - as of now (Thursday morning) only got an order confirmation via email. No courier text or email. Is this normal?
Nov 26, 2020, 3:53 am
#252
Join Date: Jul 2009
Location: Dorset, UK
Programs: BA GGL
Posts: 635
I have only had a Monday morning order despatched. My Tuesday morning (we're talking 1am here) order has yet to be despatched, so that seems as expected. They had around 5000 orders as far as I can tell between my two, assuming the numbers go up incrementally.
Nov 26, 2020, 5:47 am
#254
Join Date: Jul 2017
Programs: BA Gold for Life, EK, AC, VS, Accor Platinum, Hyatt, Marriott, Jumeirah
Posts: 53
Thanks C-W-S. To reassure anyone else, waiting for news, my purchase was at 10.30am on Monday. I've just checked on DPS website and the message from Kuehne & Nagel is that they have received my order details but have not yet received my parcel.
Obvs a heck of a backlog, so don't lose the faith!
Obvs a heck of a backlog, so don't lose the faith!
Nov 26, 2020, 5:52 am
#255
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
My small but perfectly formed consignment of First mugs arrived this morning. I am very happy today 😃