Get of copy of the data BA hold about you.

Old Oct 19, 20, 11:01 am
  #1  
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Get of copy of the data BA hold about you.

For those of you curious about the information BA do hold about you, including your flight history with them, you can now download it as a PDF from the BA website using THIS LINK.
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Old Oct 19, 20, 11:15 am
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Done! For no other reason than I can
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Old Oct 19, 20, 11:16 am
  #3  
 
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I wonder if this will have the famous "sensitive customer" field, details about your alleged sexual orientation and CIV number. That was an interesting thread last year.
What does BA define as a "sensitive customer"?
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Old Oct 19, 20, 11:21 am
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Originally Posted by alex67500 View Post
I wonder if this will have the famous "sensitive customer" field, details about your alleged sexual orientation and CIV number. That was an interesting thread last year.
What does BA define as a "sensitive customer"?
it has not
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Old Oct 19, 20, 11:25 am
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Originally Posted by Nephoi View Post
it has not
To get the more "interesting" data such as that, you have to (sort of) prove to BA that they hold the data.
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Old Oct 19, 20, 11:28 am
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Originally Posted by wilsnunn View Post
To get the more "interesting" data such as that, you have to (sort of) prove to BA that they hold the data.
in that document even the credit card is missing, which is saved in my BAEC profile.
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Old Oct 19, 20, 11:41 am
  #7  
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Well that's weird. I downloaded mine and it has two exec card numbers at the top. One of which is certainly not mine. I have had the same one since 1991.
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Old Oct 19, 20, 11:44 am
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Originally Posted by golfmad View Post
Well that's weird. I downloaded mine and it has two exec card numbers at the top. One of which is certainly not mine. I have had the same one since 1991.
thats a nice reason to call them
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Old Oct 19, 20, 11:51 am
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"Sorry, we can't find your details". Brilliant!
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Old Oct 19, 20, 11:51 am
  #10  
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Originally Posted by golfmad View Post
Well that's weird. I downloaded mine and it has two exec card numbers at the top. One of which is certainly not mine. I have had the same one since 1991.
There is a second number on my report as well, but it belongs to my wife as part of the HHA.
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Old Oct 19, 20, 11:55 am
  #11  
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It's not that new a facility, incidentally, it's about a year old, and there are previous references to it in this forum.

British Citizenship by Naturalisation - Absences from the UK
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Old Oct 19, 20, 12:02 pm
  #12  
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Originally Posted by johnaalex View Post
There is a second number on my report as well, but it belongs to my wife as part of the HHA.
I know the numbers of all our HHA off by heart. This isn't one of them and I have never seen it before. It is listed in the 'Account details' column against my email address in the 'Your primary contact information' together with some really old phone numbers from decades ago and several iterations of our address that are incorrect. In total there are 15 postal addresses listed for me which are slight variants of 2 actual addresses. Where on earth does this nonsense come from? There are 6 mobile phone numbers loosely based on 2 actual numbers and 7 email addresses.

If nothing else, this probably answers the question as to why I often don't receive essential communication about flight delays whereas my wife does.

What a mess.
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Last edited by golfmad; Oct 19, 20 at 12:07 pm
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Old Oct 19, 20, 12:07 pm
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This is not the full declaration of everything, which requires serious pestering of their Data people. The reply from their data people is normally limited as initially they don't try too hard.

So, for golf mad - it is probably worse than that!!
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Old Oct 19, 20, 12:09 pm
  #14  
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Originally Posted by Ancient Observer View Post
So, for golf mad - it is probably worse than that!!

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Old Oct 19, 20, 12:24 pm
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Originally Posted by golfmad View Post
I know the numbers of all our HHA off by heart. This isn't one of them and I have never seen it before. It is listed in the 'Account details' column against my email address in the 'Your primary contact information' together with some really old phone numbers from decades ago and several iterations of our address that are incorrect. In total there are 15 postal addresses listed for me which are slight variants of 2 actual addresses. Where on earth does this nonsense come from? There are 6 mobile phone numbers loosely based on 2 actual numbers and 7 email addresses.

If nothing else, this probably answers the question as to why I often don't receive essential communication about flight delays whereas my wife does.

What a mess.
The second exec club account is likely your old avios.com account when they merged with BAEC back in November 2018,

If you look into the email address associated with it on the pdf you can go to BA.com to request a password reset

If you login as that user you will see the avios.com note in the history. They made a hash of merging the accounts and in a lot of cases simply created a second exec club account

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