Cancelling an avios booking

Old Sep 5, 20, 8:11 am
  #1  
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Join Date: Apr 2015
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Cancelling an avios booking

I booked flights to New York for November using avios back in January & have decided not to go (even if we can). Iíve tried ringing the Gold line repeatedly but canít get through. When I log onto manage my booking, the cancellation option brings you to a page requesting a voucher.

Any ideas how I can cancel & get the avios back?
andymcdonnell is offline  
Old Sep 5, 20, 8:25 am
  #2  
 
Join Date: Jan 2007
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I think this has been discussed before and it has to be a phone call to get your Avios restored.
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Old Sep 5, 20, 8:55 am
  #3  
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You would need to call for a full refund. There isn’t another way to do it atm.
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Old Sep 5, 20, 9:13 am
  #4  
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Thanks guys. Any suggestions of a way to actually get through to a human?
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Old Sep 5, 20, 9:13 am
  #5  
 
Join Date: May 2014
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Call early midweek, I cancelled flights on Weds and entire call took six minutes.

Theres plenty of threads on here for cancelling bookings...

Covid-19 BA Rebooking/Cancellation/Refund HELP & ADVICE *No Speculation etc*
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