Oct 24, 2020, 7:26 am
Last edit by: Prospero
Temporary COVID-19 catering, effective 25 October 2020 until 19 January 2021, after which normal catering is expected to resume.
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
COVID Friendly Catering Revealed By British Airways
Sep 22, 2020, 2:31 pm
#1411
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
LHR-LAX
BA "First" Class
September 19, 2020
Pre-departure beverage. LOL.
After departure. My Gin and Tonic arrived as Gin and Light Tonic, poured in the galley.
Gin and real Tonic on the next one and the pre-warned cheap champagne, both opened and partially poured in the gallery, in clear violation of BA in flight service COVID protocols.
Showtime, BA First style. LOL.
My DIY version of the above using a few inexpensive, disposable items.
BA "First" Class
September 19, 2020
Pre-departure beverage. LOL.
After departure. My Gin and Tonic arrived as Gin and Light Tonic, poured in the galley.
Gin and real Tonic on the next one and the pre-warned cheap champagne, both opened and partially poured in the gallery, in clear violation of BA in flight service COVID protocols.
Showtime, BA First style. LOL.
My DIY version of the above using a few inexpensive, disposable items.
Sep 22, 2020, 2:33 pm
#1412
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 1,000
LHR-LAX
BA "First" Class
September 19, 2020
Pre-departure beverage. LOL.
After departure. My Gin and Tonic arrived as Gin and Light Tonic, poured in the galley.
Gin and real Tonic on the next one and the pre-warned cheap champagne, both opened and partially poured in the gallery, in clear violation of BA in flight service COVID protocols.
Showtime, BA First style. LOL.
On the other hand, the DO&CO contents were actually quite good.
Chicken curry. Sorry for the bad pic.
My DIY version of the above using a few inexpensive, disposable items.
And our back up, just in case BA forgot to cater today.
BA "First" Class
September 19, 2020
Pre-departure beverage. LOL.
After departure. My Gin and Tonic arrived as Gin and Light Tonic, poured in the galley.
Gin and real Tonic on the next one and the pre-warned cheap champagne, both opened and partially poured in the gallery, in clear violation of BA in flight service COVID protocols.
Showtime, BA First style. LOL.
On the other hand, the DO&CO contents were actually quite good.
Chicken curry. Sorry for the bad pic.
My DIY version of the above using a few inexpensive, disposable items.
And our back up, just in case BA forgot to cater today.
Sep 22, 2020, 2:35 pm
#1413
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 1,000
I think I’m done with these clowns.
Loyalty only goes so far....
Loyalty only goes so far....
Sep 22, 2020, 2:46 pm
#1415
Join Date: Dec 2001
Location: UK
Programs: BA Gold, AA 1MM lifetime gold, Starwood gold, Marriott Gold Elite
Posts: 719
I think these photos should be sent to one of the UK newspapers- hopefully they will publish the photos of the food in the box and then the plated food so that BA’s nonsense can be exposed.
Sep 22, 2020, 2:48 pm
#1416
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
I will say the Gordon Ramsay buffalo chicken sandwich is making my hungry each time I see it.
Sep 22, 2020, 2:49 pm
#1418
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,602
Thanks Jed. Our FA didn't have any problem when I asked her if she would toss the plates and cutlery into the trash cart. She even let me toss the Gordon Ramsay picnic basket into their trash.
Hold on, are you actually saying that you paid for a First Class seat and you boarded the plane and took your own plates on to serve the food onto? Can people just roll that concept around in their head and then think how truly atrocious this service is becoming when someone has to pay those fares and bring their own plates. Hopefully I have misunderstood.
Sep 22, 2020, 3:41 pm
#1420
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 3,228
Sep 22, 2020, 4:47 pm
#1421
Join Date: Dec 2001
Location: UK
Programs: BA Gold, AA 1MM lifetime gold, Starwood gold, Marriott Gold Elite
Posts: 719
Plus whilst the chocolate mousse is nice enough, it really is a Club Europe dessert rather than a F dessert. BA needs to bring back some soft product differentiation
(and I’m not saying they should reduce the offering in Club Europe- the offering in CW/F needs to improve considerably)
(and I’m not saying they should reduce the offering in Club Europe- the offering in CW/F needs to improve considerably)
Sep 22, 2020, 6:07 pm
#1422
Join Date: Nov 2019
Posts: 22
UVF-LGW 20 Sep in F
Major thumbs down here. Obviously St Lucia is a small place so suppliers will be limited but I’d be disappointed in economy with this. The FA I could sense was pretty embarrassed by it all, particularly breakfast and apologised for the presentation on two occasions.
The item on the right at breakfast in case you were wondering was a scrambled egg wrap, which actually looked like a damp sponge wrapped in recycled cardboard (tasted not far off that either).
Evening meal ‘starter and dessert’:
Duck pate wasn’t too bad and mini toasts, bread roll tasted old and cheesecake a bit rubbery but not horrific. Salad brownish in parts but for the most part okay... presentation pretty poor.
Main:
Risotto which did not taste good at all. Less said about that the better. Also presentation gawd knows. Pretty much erased from memory just enjoy the lie flat bed and dream of cutlery while being thankful I was travelling at all!
Miniature red wine and a coffee - take away the table cloth and TV and it’s a National Express bus:
Breakfast:
Thankfully nothing has really changed with the hard product, slept well - I wasn’t drinking on this flight other than the one Merlot so didn’t see much of the FAs and can’t comment but they seemed nice enough.
Again, thankful we can fly at all and this trip was on Avios but let’s just say I had to eat on the drive home from Gatwick!
Fruit actually wasn’t that bad, yoghurt was as good as an off the shelf 50p yoghurt can be, breads rock solid no good... and the egg thing I think I’d send back if I paid £1 for it at a Petrol station Subway.
I’m so glad I was prepared for that and this wasn’t my honeymoon final salvo taking up the £528 upgrade EACH from biz to First (was definitely some honeymooners who may have upgraded return leg as a treat to themselves, saw that POUG price as I handled the booking for in-laws they were in CW) as I’d be so disappointed.
I will be dropping these images to customer services I’ve got to be sure they would want to see it, not to moan as such but to just ask whether this is what it has to be in First Class?
Also no lounge access at UVF in any BA class, not mentioned anywhere and UVF is very very limited for anything else to eat or drink with 2-3hrs to kill.
Major thumbs down here. Obviously St Lucia is a small place so suppliers will be limited but I’d be disappointed in economy with this. The FA I could sense was pretty embarrassed by it all, particularly breakfast and apologised for the presentation on two occasions.
The item on the right at breakfast in case you were wondering was a scrambled egg wrap, which actually looked like a damp sponge wrapped in recycled cardboard (tasted not far off that either).
Evening meal ‘starter and dessert’:
Duck pate wasn’t too bad and mini toasts, bread roll tasted old and cheesecake a bit rubbery but not horrific. Salad brownish in parts but for the most part okay... presentation pretty poor.
Main:
Risotto which did not taste good at all. Less said about that the better. Also presentation gawd knows. Pretty much erased from memory just enjoy the lie flat bed and dream of cutlery while being thankful I was travelling at all!
Miniature red wine and a coffee - take away the table cloth and TV and it’s a National Express bus:
Breakfast:
Thankfully nothing has really changed with the hard product, slept well - I wasn’t drinking on this flight other than the one Merlot so didn’t see much of the FAs and can’t comment but they seemed nice enough.
Again, thankful we can fly at all and this trip was on Avios but let’s just say I had to eat on the drive home from Gatwick!
Fruit actually wasn’t that bad, yoghurt was as good as an off the shelf 50p yoghurt can be, breads rock solid no good... and the egg thing I think I’d send back if I paid £1 for it at a Petrol station Subway.
I’m so glad I was prepared for that and this wasn’t my honeymoon final salvo taking up the £528 upgrade EACH from biz to First (was definitely some honeymooners who may have upgraded return leg as a treat to themselves, saw that POUG price as I handled the booking for in-laws they were in CW) as I’d be so disappointed.
I will be dropping these images to customer services I’ve got to be sure they would want to see it, not to moan as such but to just ask whether this is what it has to be in First Class?
Also no lounge access at UVF in any BA class, not mentioned anywhere and UVF is very very limited for anything else to eat or drink with 2-3hrs to kill.
Last edited by liambb9; Sep 22, 2020 at 6:15 pm
Sep 22, 2020, 7:20 pm
#1423
Join Date: May 2001
Posts: 4,772
Absolute slop.The thread title needs modifying, it is not Covid friendly it is $$ friendly, at the same ticket price as pre Covid.
Sep 22, 2020, 7:24 pm
#1424
Join Date: Nov 2012
Location: Manchester but from Yorkshire better known as Gods country
Programs: BA Gold, , Sandals plat
Posts: 839
UVF-LGW 20 Sep in F
Major thumbs down here. Obviously St Lucia is a small place so suppliers will be limited but I’d be disappointed in economy with this. The FA I could sense was pretty embarrassed by it all, particularly breakfast and apologised for the presentation on two occasions.
The item on the right at breakfast in case you were wondering was a scrambled egg wrap, which actually looked like a damp sponge wrapped in recycled cardboard (tasted not far off that either).
Evening meal ‘starter and dessert’:
Duck pate wasn’t too bad and mini toasts, bread roll tasted old and cheesecake a bit rubbery but not horrific. Salad brownish in parts but for the most part okay... presentation pretty poor.
Main:
Risotto which did not taste good at all. Less said about that the better. Also presentation gawd knows. Pretty much erased from memory just enjoy the lie flat bed and dream of cutlery while being thankful I was travelling at all!
Miniature red wine and a coffee - take away the table cloth and TV and it’s a National Express bus:
Breakfast:
Thankfully nothing has really changed with the hard product, slept well - I wasn’t drinking on this flight other than the one Merlot so didn’t see much of the FAs and can’t comment but they seemed nice enough.
Again, thankful we can fly at all and this trip was on Avios but let’s just say I had to eat on the drive home from Gatwick!
Fruit actually wasn’t that bad, yoghurt was as good as an off the shelf 50p yoghurt can be, breads rock solid no good... and the egg thing I think I’d send back if I paid £1 for it at a Petrol station Subway.
I’m so glad I was prepared for that and this wasn’t my honeymoon final salvo taking up the £528 upgrade EACH from biz to First (was definitely some honeymooners who may have upgraded return leg as a treat to themselves, saw that POUG price as I handled the booking for in-laws they were in CW) as I’d be so disappointed.
I will be dropping these images to customer services I’ve got to be sure they would want to see it, not to moan as such but to just ask whether this is what it has to be in First Class?
Also no lounge access at UVF in any BA class, not mentioned anywhere and UVF is very very limited for anything else to eat or drink with 2-3hrs to kill.
Major thumbs down here. Obviously St Lucia is a small place so suppliers will be limited but I’d be disappointed in economy with this. The FA I could sense was pretty embarrassed by it all, particularly breakfast and apologised for the presentation on two occasions.
The item on the right at breakfast in case you were wondering was a scrambled egg wrap, which actually looked like a damp sponge wrapped in recycled cardboard (tasted not far off that either).
Evening meal ‘starter and dessert’:
Duck pate wasn’t too bad and mini toasts, bread roll tasted old and cheesecake a bit rubbery but not horrific. Salad brownish in parts but for the most part okay... presentation pretty poor.
Main:
Risotto which did not taste good at all. Less said about that the better. Also presentation gawd knows. Pretty much erased from memory just enjoy the lie flat bed and dream of cutlery while being thankful I was travelling at all!
Miniature red wine and a coffee - take away the table cloth and TV and it’s a National Express bus:
Breakfast:
Thankfully nothing has really changed with the hard product, slept well - I wasn’t drinking on this flight other than the one Merlot so didn’t see much of the FAs and can’t comment but they seemed nice enough.
Again, thankful we can fly at all and this trip was on Avios but let’s just say I had to eat on the drive home from Gatwick!
Fruit actually wasn’t that bad, yoghurt was as good as an off the shelf 50p yoghurt can be, breads rock solid no good... and the egg thing I think I’d send back if I paid £1 for it at a Petrol station Subway.
I’m so glad I was prepared for that and this wasn’t my honeymoon final salvo taking up the £528 upgrade EACH from biz to First (was definitely some honeymooners who may have upgraded return leg as a treat to themselves, saw that POUG price as I handled the booking for in-laws they were in CW) as I’d be so disappointed.
I will be dropping these images to customer services I’ve got to be sure they would want to see it, not to moan as such but to just ask whether this is what it has to be in First Class?
Also no lounge access at UVF in any BA class, not mentioned anywhere and UVF is very very limited for anything else to eat or drink with 2-3hrs to kill.
Sep 22, 2020, 8:17 pm
#1425
Join Date: Nov 2019
Posts: 22
Yes, definitely do - and arrive as late as you dare to UVF - I.e. our Sandals transfer got us there 3hrs before and with only one flight that day it’s literally 2-3 mins through passport and security - unless you have a loungepass or similar. In hindsight may have even worth the $50 pp to enter the lounge to sit in comfort vs 70s bus station. Though apparently a new airport is coming!