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Best number to contact BA on

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Old Jun 2, 2020, 10:11 am
  #1  
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Join Date: Mar 2020
Posts: 8
Best number to contact BA on

I know BA must still be hectic in their call centres, but I wanted to speak to someone about a flight upgrade. I can’t do this online as the departure airport differs from the arrival airport

Most of the numbers I’ve tried seem to be geared towards cancellations and refunds and I get the message ‘we can’t take your call at the moment’

Does anyone know the best/correct number to call in. The booking was made with cash and part avios.
MJ Petty is offline  
Old Jun 2, 2020, 10:24 am
  #2  
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Given the number of cancellations released into the wild yesterday, I’m not surprised you have a problem!

I believe all calls (apart from YouFirst) end up going to the basic number. Late in the day can be better, but far from guaranteed.

BTW ...”I can’t do this online as the departure airport differs from the arrival airport” ... don’t they all?
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Old Jun 2, 2020, 11:06 am
  #3  
 
Join Date: Jul 2017
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Keep trying, but it may take a number of attempts. FWIW, I got through in about 5 minutes when I called at 1500 this afternoon to make an Avios booking (Option 2, Option 1).
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Old Jun 2, 2020, 12:02 pm
  #4  
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Originally Posted by T8191;32423295

BTW ...”[color=#000000
I can’t do this online as the departure airport differs from the arrival airport” ... don’t they all? [/color]
😁 couldn’t explain it properly! Flying from U.K. to MCO then back to U.K. from TPA.
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MJ Petty is offline  
Old Jun 3, 2020, 3:54 am
  #5  
 
Join Date: Oct 2011
Location: City of Kingston Upon Hull
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Originally Posted by T8191

BTW ...”I can’t do this online as the departure airport differs from the arrival airport” ... don’t they all?
Not if you fly Yorkshire Airlines

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