Covid-19 : All BA LCY flights suspended 23 March - 4 April Inclusive
#1
Suspended
Original Poster
Join Date: Dec 2019
Posts: 629
Covid-19 : All BA LCY flights suspended 23 March - 4 April Inclusive
We're temporarily suspending flights to or from London City Airport (LCY) between Monday 23 March and Saturday 04 April.
In light of the current circumstances, we are moving customers due to fly on British Airways flights to or from London City Airport on to services operating to or from London Heathrow or London Gatwick, between Monday 23 March and Saturday 04 April. We are contacting customers to discuss their options.
In light of the current circumstances, we are moving customers due to fly on British Airways flights to or from London City Airport on to services operating to or from London Heathrow or London Gatwick, between Monday 23 March and Saturday 04 April. We are contacting customers to discuss their options.
#2
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,991
I've had a few flights from LCY cancelled even though they were towards the end of April.
There was no suggestion that BA would rebook me onto other services: they simply provided me with a link to MMB, which in turn only offers a voucher for the cancelled service.
There was no suggestion that BA would rebook me onto other services: they simply provided me with a link to MMB, which in turn only offers a voucher for the cancelled service.
#5
Join Date: Oct 2008
Location: Based out of MAN; LON/NYC regular
Programs: BAEC Gold, IHG Platinum Amb, Hilton Diamond
Posts: 214
I've had the same. I always opt for the approach of "never attribute to malice that which can be adequately explained by stupidity" and my guess here is that in their haste to get the voucher rebooking system online and reduce call volumes, someone in BA's web team has redirected ALL cancellation clickthroughs in to the voucher page since that way no-one is going to be calling up and screaming that they've only been refunded taxes & fees. Up until the mass cancellation of flights that made sense, but now there's a load of people who are eligible for refunds who can only get their money back by calling up. I'm parking the whole thing for now; my booking was Avios and a 241 voucher (plus the reward flight saver component), I know I'll get it all back and I'm not exactly in a rush so I'm leaving the phone lines clear and I'll just periodically check in on the website to see if the cancel & refund option has been sorted out without the voucher intercept happening.
#7
Suspended
Original Poster
Join Date: Dec 2019
Posts: 629
hard to find anything out from other departments at moment as BA from midnight last night took the decision to take our cross platform communication on yammer down which was a valuable pool of information on all sorts for staff.
The ba reason was due to misinformation being given out on it 're corona virus the conspiracy theories are due to it being so when the expected bad news appears 're staff there is no inter company group for it to be discussed
#9
Suspended
Original Poster
Join Date: Dec 2019
Posts: 629
but they are hard to make for an entire company the size of ba when you get given a few hours notice of closure if the normal groups. Especially due to the amount of different yammer groups there was as well as all company one
#11
Join Date: Aug 2015
Location: Cambridge UK
Programs: BA silver,
Posts: 254
Do you know if this includes the BA but Loganair operated flights to Ronaldsway IoM.? My booking still showing LCY. If moved to LHR will be my first prop flight (Saab2000) from Lhr for many decades!
#13
Suspended
Join Date: Jul 2007
Posts: 4,477
I have the same thought. PM said it will take us 12 weeks to fight the virus under the best possible outcome, April seemed to be way too early to go back to normal. I would say the first week of May is more likely.
#14
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,991
#15
Suspended
Join Date: Jul 2007
Posts: 4,477
To me, I used a loose term of normal, which means anything but not the current situation.
I think there is a chance of explosive outbound and inbound traffic after the situation back to ordinary as people would be confined too long, the first thing after prison is to enjoy the freedom to the max. I would say a recovery in end of May or June still have 50/50 chance. But by beginning of April, we would or we might have another opinion.