Mar 11, 2020, 5:58 am
Last edit by: carrotjuice
BAEC notification
updated 25 March 2020
Coronavirus (COVID-19) - Executive Club Tier Flexibility Policy
We understand the substantial impact these unprecedented times are having on the lives of our Executive Club Members. We have taken steps to protect the Tier status and well-earned benefits of our Members.
We’ll be lowering Tier Point thresholds by 30% for all Members due for Tier upgrade or renewal in April, May and June. This results in lower Tier qualification thresholds as laid out below
To ensure our Members still have the opportunity to use their Gold Upgrade Vouchers, Companion Vouchers and Travel Together Tickets earned via a British Airways credit card, we’re applying a six-month expiration extension to any current vouchers.
The situation is constantly changing, which is why we’re continuously reviewing our policy and will communicate any updates.
See here for details: https://www.britishairways.com/en-gb/executive-club/tiers-and-benefits?dr=&dt=British%20Airways%20%7C%20Book%20F lights,%20Holidays,%20City%20Breaks%20%26%20Check% 20In%20Online&scheme=&audience=travel&CUSTSEG=&GGL Member=&ban=c2b728e5fe0683865614c44450048aa6%7C%7C CAM%7C6%7CCTA1%7C1%7C%7C%7C%7CHOME%7C%7C%7C%7CL4%7 C%7C%7C%7Canonymous-inspiration%7C%7C%7C&KMtag=c&KMver=1.0&clickpage=H OME#flexibility
How do I benefit from the Tier Flexibility policy?If you are eligible for a Tier upgrade or renewal under this policy, there is no need to contact us. This will be processed automatically once your Tier Point collection year ends and you will receive an email from the Executive Club team to confirm this.
In the meantime, you will not see any changes to your account until the start of your new Tier Point collection year.
My Tier Point collection year ends in July 2020 or thereafter. Does the Tier Flexibility policy apply to me?The Tier Flexibility policy only applies to Members due for renewal in April, May and June 2020. We understand that the situation is constantly changing, which is why we are continuously reviewing our policies and will be in touch with any changes that are applicable to your membership in the future. There is no need to contact us.
Where can I see my Tier Point collection year end date?This can be viewed on the My Executive Club page or the mobile app. This is shown underneath your current Tier Point total, or at the bottom of the ‘My account’ page on the mobile app.
Do I need to reach the eligible flights required for my Tier to benefit from the 30% Tier Point threshold reduction?The eligible flight requirements have been waived for Members who qualify for the 30% Tier Point threshold reduction in order to renew or upgrade.
I redeemed a Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher, or ticket to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a 6-month extension to your voucher. This will happen automatically and there is no need to contact us.
I redeemed a Gold Upgrade Voucher on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a six-month extension to your voucher. This will happen automatically and there is no need to contact us.
Is my voucher included in the six-month extension policy?This policy covers all vouchers earned using a British Airways credit card. This includes American Express Companion Vouchers, Chase Travel Together Tickets, RBC Companion Award Vouchers, Asba Companion Vouchers, RSB American Express Companion Vouchers and RSB World Mastercard Companion Vouchers.
This policy also includes Gold Upgrade Vouchers.
I am close to earning a Companion Voucher, or Travel Together Ticket, with a British Airways credit card. Does the 6-month extension apply to me?We want to maximise the opportunity for Members to use their well earned vouchers. If your Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card is issued during March, April, May or June, we will be automatically applying a 6-month extension. This may take some time to reflect in your account, however there is no need to contact us.
This does not currently apply to Gold Upgrade Vouchers.
updated 25 March 2020
Coronavirus (COVID-19) - Executive Club Tier Flexibility Policy
We understand the substantial impact these unprecedented times are having on the lives of our Executive Club Members. We have taken steps to protect the Tier status and well-earned benefits of our Members.
We’ll be lowering Tier Point thresholds by 30% for all Members due for Tier upgrade or renewal in April, May and June. This results in lower Tier qualification thresholds as laid out below
- Bronze: 210 Tier Points
- Silver: 420 Tier Points
- Gold: 1050 Tier Points
- Gold Guest List (Renewal): 2100 Tier Points (not on BA.com, internal only)
Gold Guest List (Upgrade): 3500 Tier Points (not on BA.com, internal only)
To ensure our Members still have the opportunity to use their Gold Upgrade Vouchers, Companion Vouchers and Travel Together Tickets earned via a British Airways credit card, we’re applying a six-month expiration extension to any current vouchers.
The situation is constantly changing, which is why we’re continuously reviewing our policy and will communicate any updates.
See here for details: https://www.britishairways.com/en-gb/executive-club/tiers-and-benefits?dr=&dt=British%20Airways%20%7C%20Book%20F lights,%20Holidays,%20City%20Breaks%20%26%20Check% 20In%20Online&scheme=&audience=travel&CUSTSEG=&GGL Member=&ban=c2b728e5fe0683865614c44450048aa6%7C%7C CAM%7C6%7CCTA1%7C1%7C%7C%7C%7CHOME%7C%7C%7C%7CL4%7 C%7C%7C%7Canonymous-inspiration%7C%7C%7C&KMtag=c&KMver=1.0&clickpage=H OME#flexibility
FAQs
Show all|Hide allHow do I benefit from the Tier Flexibility policy?If you are eligible for a Tier upgrade or renewal under this policy, there is no need to contact us. This will be processed automatically once your Tier Point collection year ends and you will receive an email from the Executive Club team to confirm this.
In the meantime, you will not see any changes to your account until the start of your new Tier Point collection year.
My Tier Point collection year ends in July 2020 or thereafter. Does the Tier Flexibility policy apply to me?The Tier Flexibility policy only applies to Members due for renewal in April, May and June 2020. We understand that the situation is constantly changing, which is why we are continuously reviewing our policies and will be in touch with any changes that are applicable to your membership in the future. There is no need to contact us.
Where can I see my Tier Point collection year end date?This can be viewed on the My Executive Club page or the mobile app. This is shown underneath your current Tier Point total, or at the bottom of the ‘My account’ page on the mobile app.
Do I need to reach the eligible flights required for my Tier to benefit from the 30% Tier Point threshold reduction?The eligible flight requirements have been waived for Members who qualify for the 30% Tier Point threshold reduction in order to renew or upgrade.
I redeemed a Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher, or ticket to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a 6-month extension to your voucher. This will happen automatically and there is no need to contact us.
I redeemed a Gold Upgrade Voucher on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a six-month extension to your voucher. This will happen automatically and there is no need to contact us.
Is my voucher included in the six-month extension policy?This policy covers all vouchers earned using a British Airways credit card. This includes American Express Companion Vouchers, Chase Travel Together Tickets, RBC Companion Award Vouchers, Asba Companion Vouchers, RSB American Express Companion Vouchers and RSB World Mastercard Companion Vouchers.
This policy also includes Gold Upgrade Vouchers.
I am close to earning a Companion Voucher, or Travel Together Ticket, with a British Airways credit card. Does the 6-month extension apply to me?We want to maximise the opportunity for Members to use their well earned vouchers. If your Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card is issued during March, April, May or June, we will be automatically applying a 6-month extension. This may take some time to reflect in your account, however there is no need to contact us.
This does not currently apply to Gold Upgrade Vouchers.
COVID-19 - TP reduction requirement for re-qualification [currently to June year end]
Mar 17, 2020, 12:37 pm
#226
Join Date: May 2010
Location: London
Programs: BA Gold, AF/KL Gold, Marriott Gold
Posts: 830
Appreciate this is not BA related, but for info, from AF:
I suspect BA may take a simian approach - Thanks Hawk777 for the information on the BA position
As an immediate measure, we have put following actions in motion.
First, we have lowered the XP objective by 25% for our Silver, Gold and Platinum members to maintain their current level. At the moment, this only applies to members that have a qualification period ending in March, April or May 2020. Second, we will prevent all Miles from expiring between now and the end of 2020 for all members.
Since the situation is still evolving, we will continue to monitor it closely and take similar or further actions for the months beyond May 2020. We are committed to sharing details when available.
First, we have lowered the XP objective by 25% for our Silver, Gold and Platinum members to maintain their current level. At the moment, this only applies to members that have a qualification period ending in March, April or May 2020. Second, we will prevent all Miles from expiring between now and the end of 2020 for all members.
Since the situation is still evolving, we will continue to monitor it closely and take similar or further actions for the months beyond May 2020. We are committed to sharing details when available.
Mar 17, 2020, 1:00 pm
#227
Join Date: Feb 2002
Location: London. Or a plane.
Programs: "Only" 50,000 TPs until BA GGLfL
Posts: 2,777
correct. I am 2 months in to my membership year. I just wanted to highlight the concept that some people will end up with a longer than 12 month period before their “year” ends
Mar 17, 2020, 1:07 pm
#228
Join Date: Jan 2018
Location: London
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
Posts: 1,807
Appreciate this is not BA related, but for info, from AF:
I suspect BA may take a simian approach - Thanks Hawk777 for the information on the BA position
I suspect BA may take a simian approach - Thanks Hawk777 for the information on the BA position
Bronze: 26.67%
Silver: 13.33%
Gold: 14.67%
Of course, I have no idea how the AF system works so I am not one to comment about that.
Mar 17, 2020, 1:21 pm
#229
Join Date: Mar 2003
Location: Dorchester, Dorset UK
Programs: BA Gold, BMI, ANA, HH Blue, SPG Gold
Posts: 2,063
Prior to this year we’ve always been blue, then became bronze. When I knew I was flying F to Miami this week, we bought return tickets in J to BGI. The two return trips would take us to the giddy heights of silver. My year ends in July and my replacement MIA flights are not until November, so unless BA are kind to us we may never make it!
Mar 17, 2020, 1:39 pm
#230
Join Date: Feb 2003
Location: Austria (Vbg)
Programs: LX SEN, BA Gfl/GGL, IC Dia, HH Dia, Hyatt LT GLOB
Posts: 1,585
Many thanks Hawk777, good to know and certainly appreciated! Any update included for GGL?
Mar 17, 2020, 2:22 pm
#231
Join Date: Jul 2008
Location: London
Programs: BA GGL & CCR, GFL
Posts: 495
It'll be very tough on those GGLs on above about 2.5k and below 3k. If they slip, it's a steep climb back up to 5k.
Mar 17, 2020, 2:25 pm
#232
Join Date: Sep 2008
Location: Midwest USA
Programs: BA SIL, WN A, UA SIL, Marriott TIT (LT), Hilton DIA
Posts: 1,969
Mar 17, 2020, 2:27 pm
#233
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
I have absolutely no inside information but I am almost certain they will remain GGL if they had canceled flights. Of course that's easy for me to say having already exceeded 5k this year.
Mar 17, 2020, 2:36 pm
#234
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,898
Mar 17, 2020, 3:56 pm
#235
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,545
Just a hypothetical idea, but what would happen if you status matched right now to Delta under their challenge. Wonder if they did a blanket extension whether challenge accounts would somehow get included by accident.
As for BA extending status, I'm starting to think they'll have no choice. I can't see them wanted to lose so many regular customers.
As for BA extending status, I'm starting to think they'll have no choice. I can't see them wanted to lose so many regular customers.
Mar 17, 2020, 4:53 pm
#236
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Just a hypothetical idea, but what would happen if you status matched right now to Delta under their challenge. Wonder if they did a blanket extension whether challenge accounts would somehow get included by accident.
As for BA extending status, I'm starting to think they'll have no choice. I can't see them wanted to lose so many regular customers.
As for BA extending status, I'm starting to think they'll have no choice. I can't see them wanted to lose so many regular customers.
Mar 17, 2020, 4:55 pm
#237
Join Date: Mar 2014
Location: UK
Programs: BA GfL, IHG Diamond, HH Diamond
Posts: 141
Me too
Mar 17, 2020, 5:13 pm
#238
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,545
Mar 17, 2020, 5:28 pm
#239
Join Date: Jan 2020
Programs: BAEC (Gold) , Accor (Gold) , IHG
Posts: 684
But does that replace the talked about extensions or (possibly) in addition to?
And... How about a Blue getting 520 points? (Promotion through to Silver or still need 600)?
Mar 17, 2020, 6:18 pm
#240
Suspended
Join Date: Dec 2019
Posts: 629
No extensions confirmed yet hopefully something will be put in place.