Mar 11, 2020, 5:58 am
Last edit by: carrotjuice
BAEC notification
updated 25 March 2020
Coronavirus (COVID-19) - Executive Club Tier Flexibility Policy
We understand the substantial impact these unprecedented times are having on the lives of our Executive Club Members. We have taken steps to protect the Tier status and well-earned benefits of our Members.
We’ll be lowering Tier Point thresholds by 30% for all Members due for Tier upgrade or renewal in April, May and June. This results in lower Tier qualification thresholds as laid out below
To ensure our Members still have the opportunity to use their Gold Upgrade Vouchers, Companion Vouchers and Travel Together Tickets earned via a British Airways credit card, we’re applying a six-month expiration extension to any current vouchers.
The situation is constantly changing, which is why we’re continuously reviewing our policy and will communicate any updates.
See here for details: https://www.britishairways.com/en-gb/executive-club/tiers-and-benefits?dr=&dt=British%20Airways%20%7C%20Book%20F lights,%20Holidays,%20City%20Breaks%20%26%20Check% 20In%20Online&scheme=&audience=travel&CUSTSEG=&GGL Member=&ban=c2b728e5fe0683865614c44450048aa6%7C%7C CAM%7C6%7CCTA1%7C1%7C%7C%7C%7CHOME%7C%7C%7C%7CL4%7 C%7C%7C%7Canonymous-inspiration%7C%7C%7C&KMtag=c&KMver=1.0&clickpage=H OME#flexibility
How do I benefit from the Tier Flexibility policy?If you are eligible for a Tier upgrade or renewal under this policy, there is no need to contact us. This will be processed automatically once your Tier Point collection year ends and you will receive an email from the Executive Club team to confirm this.
In the meantime, you will not see any changes to your account until the start of your new Tier Point collection year.
My Tier Point collection year ends in July 2020 or thereafter. Does the Tier Flexibility policy apply to me?The Tier Flexibility policy only applies to Members due for renewal in April, May and June 2020. We understand that the situation is constantly changing, which is why we are continuously reviewing our policies and will be in touch with any changes that are applicable to your membership in the future. There is no need to contact us.
Where can I see my Tier Point collection year end date?This can be viewed on the My Executive Club page or the mobile app. This is shown underneath your current Tier Point total, or at the bottom of the ‘My account’ page on the mobile app.
Do I need to reach the eligible flights required for my Tier to benefit from the 30% Tier Point threshold reduction?The eligible flight requirements have been waived for Members who qualify for the 30% Tier Point threshold reduction in order to renew or upgrade.
I redeemed a Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher, or ticket to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a 6-month extension to your voucher. This will happen automatically and there is no need to contact us.
I redeemed a Gold Upgrade Voucher on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a six-month extension to your voucher. This will happen automatically and there is no need to contact us.
Is my voucher included in the six-month extension policy?This policy covers all vouchers earned using a British Airways credit card. This includes American Express Companion Vouchers, Chase Travel Together Tickets, RBC Companion Award Vouchers, Asba Companion Vouchers, RSB American Express Companion Vouchers and RSB World Mastercard Companion Vouchers.
This policy also includes Gold Upgrade Vouchers.
I am close to earning a Companion Voucher, or Travel Together Ticket, with a British Airways credit card. Does the 6-month extension apply to me?We want to maximise the opportunity for Members to use their well earned vouchers. If your Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card is issued during March, April, May or June, we will be automatically applying a 6-month extension. This may take some time to reflect in your account, however there is no need to contact us.
This does not currently apply to Gold Upgrade Vouchers.
updated 25 March 2020
Coronavirus (COVID-19) - Executive Club Tier Flexibility Policy
We understand the substantial impact these unprecedented times are having on the lives of our Executive Club Members. We have taken steps to protect the Tier status and well-earned benefits of our Members.
We’ll be lowering Tier Point thresholds by 30% for all Members due for Tier upgrade or renewal in April, May and June. This results in lower Tier qualification thresholds as laid out below
- Bronze: 210 Tier Points
- Silver: 420 Tier Points
- Gold: 1050 Tier Points
- Gold Guest List (Renewal): 2100 Tier Points (not on BA.com, internal only)
Gold Guest List (Upgrade): 3500 Tier Points (not on BA.com, internal only)
To ensure our Members still have the opportunity to use their Gold Upgrade Vouchers, Companion Vouchers and Travel Together Tickets earned via a British Airways credit card, we’re applying a six-month expiration extension to any current vouchers.
The situation is constantly changing, which is why we’re continuously reviewing our policy and will communicate any updates.
See here for details: https://www.britishairways.com/en-gb/executive-club/tiers-and-benefits?dr=&dt=British%20Airways%20%7C%20Book%20F lights,%20Holidays,%20City%20Breaks%20%26%20Check% 20In%20Online&scheme=&audience=travel&CUSTSEG=&GGL Member=&ban=c2b728e5fe0683865614c44450048aa6%7C%7C CAM%7C6%7CCTA1%7C1%7C%7C%7C%7CHOME%7C%7C%7C%7CL4%7 C%7C%7C%7Canonymous-inspiration%7C%7C%7C&KMtag=c&KMver=1.0&clickpage=H OME#flexibility
FAQs
Show all|Hide allHow do I benefit from the Tier Flexibility policy?If you are eligible for a Tier upgrade or renewal under this policy, there is no need to contact us. This will be processed automatically once your Tier Point collection year ends and you will receive an email from the Executive Club team to confirm this.
In the meantime, you will not see any changes to your account until the start of your new Tier Point collection year.
My Tier Point collection year ends in July 2020 or thereafter. Does the Tier Flexibility policy apply to me?The Tier Flexibility policy only applies to Members due for renewal in April, May and June 2020. We understand that the situation is constantly changing, which is why we are continuously reviewing our policies and will be in touch with any changes that are applicable to your membership in the future. There is no need to contact us.
Where can I see my Tier Point collection year end date?This can be viewed on the My Executive Club page or the mobile app. This is shown underneath your current Tier Point total, or at the bottom of the ‘My account’ page on the mobile app.
Do I need to reach the eligible flights required for my Tier to benefit from the 30% Tier Point threshold reduction?The eligible flight requirements have been waived for Members who qualify for the 30% Tier Point threshold reduction in order to renew or upgrade.
I redeemed a Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher, or ticket to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a 6-month extension to your voucher. This will happen automatically and there is no need to contact us.
I redeemed a Gold Upgrade Voucher on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a six-month extension to your voucher. This will happen automatically and there is no need to contact us.
Is my voucher included in the six-month extension policy?This policy covers all vouchers earned using a British Airways credit card. This includes American Express Companion Vouchers, Chase Travel Together Tickets, RBC Companion Award Vouchers, Asba Companion Vouchers, RSB American Express Companion Vouchers and RSB World Mastercard Companion Vouchers.
This policy also includes Gold Upgrade Vouchers.
I am close to earning a Companion Voucher, or Travel Together Ticket, with a British Airways credit card. Does the 6-month extension apply to me?We want to maximise the opportunity for Members to use their well earned vouchers. If your Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card is issued during March, April, May or June, we will be automatically applying a 6-month extension. This may take some time to reflect in your account, however there is no need to contact us.
This does not currently apply to Gold Upgrade Vouchers.
COVID-19 - TP reduction requirement for re-qualification [currently to June year end]
Jun 7, 2020, 6:06 am
#1801
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
) that you were a fully-committed BA supporter ......
Jun 7, 2020, 6:08 am
#1802
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
@ ISTFlyer - sounds a perfectly sensible strategy.
Jun 7, 2020, 2:13 pm
#1803
Join Date: Jan 2019
Location: SAN, BOS
Programs: AS MVPG100K, BAEC Gold, Hilton Diamond, Bonvoy Plat,
Posts: 2,281
I have an interesting data point that I’m hoping to get the resolution soon.
I have yet to fly BA metal, however with AS joining OW and restoring relations with AA, plus me needing to fly AA more due to network I figured getting BA Silver would do me good.
In July I was set to fly 4 BA flights for a total of 565 TPS, just enough to get me to BA Silver organically after I credited a short haul CX dragon to BAEC. My year also ends in July.
After all 4 flights got cancelled (3 BA metal + BA coded AA), I politely explained to them I was very excited to fly BA for the first time and obtain BA silver in the process, however with the flights being cancelled I would hope they could consider giving me Silver, which would influence my decision to fly BA in the future and rescheduling my flight as opposed to getting a refund.
I haven’t yet received a response and by lurking at this thread I’m not getting my hopes up, but I wasn’t lying if they treat me well I’d be very happy to rebook my flights. Otherwise I’ll go to LH/LX next door who have similar pricing and by all indications a much better product.
I have yet to fly BA metal, however with AS joining OW and restoring relations with AA, plus me needing to fly AA more due to network I figured getting BA Silver would do me good.
In July I was set to fly 4 BA flights for a total of 565 TPS, just enough to get me to BA Silver organically after I credited a short haul CX dragon to BAEC. My year also ends in July.
After all 4 flights got cancelled (3 BA metal + BA coded AA), I politely explained to them I was very excited to fly BA for the first time and obtain BA silver in the process, however with the flights being cancelled I would hope they could consider giving me Silver, which would influence my decision to fly BA in the future and rescheduling my flight as opposed to getting a refund.
I haven’t yet received a response and by lurking at this thread I’m not getting my hopes up, but I wasn’t lying if they treat me well I’d be very happy to rebook my flights. Otherwise I’ll go to LH/LX next door who have similar pricing and by all indications a much better product.
Jun 7, 2020, 2:54 pm
#1804
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
I have an interesting data point that I’m hoping to get the resolution soon.
I have yet to fly BA metal, however with AS joining OW and restoring relations with AA, plus me needing to fly AA more due to network I figured getting BA Silver would do me good.
In July I was set to fly 4 BA flights for a total of 565 TPS, just enough to get me to BA Silver organically after I credited a short haul CX dragon to BAEC. My year also ends in July.
After all 4 flights got cancelled (3 BA metal + BA coded AA), I politely explained to them I was very excited to fly BA for the first time and obtain BA silver in the process, however with the flights being cancelled I would hope they could consider giving me Silver, which would influence my decision to fly BA in the future and rescheduling my flight as opposed to getting a refund.
I haven’t yet received a response and by lurking at this thread I’m not getting my hopes up, but I wasn’t lying if they treat me well I’d be very happy to rebook my flights. Otherwise I’ll go to LH/LX next door who have similar pricing and by all indications a much better product.
I have yet to fly BA metal, however with AS joining OW and restoring relations with AA, plus me needing to fly AA more due to network I figured getting BA Silver would do me good.
In July I was set to fly 4 BA flights for a total of 565 TPS, just enough to get me to BA Silver organically after I credited a short haul CX dragon to BAEC. My year also ends in July.
After all 4 flights got cancelled (3 BA metal + BA coded AA), I politely explained to them I was very excited to fly BA for the first time and obtain BA silver in the process, however with the flights being cancelled I would hope they could consider giving me Silver, which would influence my decision to fly BA in the future and rescheduling my flight as opposed to getting a refund.
I haven’t yet received a response and by lurking at this thread I’m not getting my hopes up, but I wasn’t lying if they treat me well I’d be very happy to rebook my flights. Otherwise I’ll go to LH/LX next door who have similar pricing and by all indications a much better product.
Good luck!
Jun 7, 2020, 3:17 pm
#1805
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
BA management’s current approach would be to cancel everyone’s status and invite roughly 2/3rd of us back with benefits reduced by as much as 60%. Lifetime Gold and GGL status to be replaced with Lifetime Bronze and Silver only.
Jun 7, 2020, 4:14 pm
#1806
Join Date: Jul 2013
Location: West Sussex
Programs: BA Gold
Posts: 897
I'm was half way through to meeting my 1500 TP GCH target in March when the lock down hit. My year ends early December. I am fascinated how this will pan out. I hazard a guess based on my companies travel guidance and restrictions in place that I will not be travelling enough (even in J) to hit anther 7-800 TPs by December. I suspect many GCh holders will be in the same boat.
Jun 7, 2020, 4:40 pm
#1807
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
I have an interesting data point that I’m hoping to get the resolution soon.
I have yet to fly BA metal, however with AS joining OW and restoring relations with AA, plus me needing to fly AA more due to network I figured getting BA Silver would do me good.
In July I was set to fly 4 BA flights for a total of 565 TPS, just enough to get me to BA Silver organically after I credited a short haul CX dragon to BAEC. My year also ends in July.
After all 4 flights got cancelled (3 BA metal + BA coded AA), I politely explained to them I was very excited to fly BA for the first time and obtain BA silver in the process, however with the flights being cancelled I would hope they could consider giving me Silver, which would influence my decision to fly BA in the future and rescheduling my flight as opposed to getting a refund.
I haven’t yet received a response and by lurking at this thread I’m not getting my hopes up, but I wasn’t lying if they treat me well I’d be very happy to rebook my flights. Otherwise I’ll go to LH/LX next door who have similar pricing and by all indications a much better product.
I have yet to fly BA metal, however with AS joining OW and restoring relations with AA, plus me needing to fly AA more due to network I figured getting BA Silver would do me good.
In July I was set to fly 4 BA flights for a total of 565 TPS, just enough to get me to BA Silver organically after I credited a short haul CX dragon to BAEC. My year also ends in July.
After all 4 flights got cancelled (3 BA metal + BA coded AA), I politely explained to them I was very excited to fly BA for the first time and obtain BA silver in the process, however with the flights being cancelled I would hope they could consider giving me Silver, which would influence my decision to fly BA in the future and rescheduling my flight as opposed to getting a refund.
I haven’t yet received a response and by lurking at this thread I’m not getting my hopes up, but I wasn’t lying if they treat me well I’d be very happy to rebook my flights. Otherwise I’ll go to LH/LX next door who have similar pricing and by all indications a much better product.
I assume your flights are in CW. Just a thought, even if BA did bump you to Silver, there's significantly diluted catering on BA flights and all lounges are closed presently. There's no stopping you from still cancelling your BA flights for refund after that, and go fly LH/LX next door.
Jun 8, 2020, 1:08 am
#1808
Suspended
Join Date: Mar 2020
Posts: 122
I expect and announcement for a lowered quali threshold for the next three time frames today or tomorrow (considering today's date is June 8).
<rant>However, I really have to say I'm disappointed how BAEC handles this. Only M&M is just as poor: My current M&M status runs until 02/22 so I get exactly zilch from them. But all my other programs are better: DL extended my status by a year, SQ extended by a year, Hyatt extended by a year, as did IHG etc.
My collection year ends September 8. I was planning on not renewing BA status this collection year (due to flying relatively little OW and if I flew them, mostly on awards). Instead, I planned to qualify in the Sep 8 - Oct 31 window, i.e., prior to status expiry. But I have no perspective what BAEC will give me. So I guess I might be better off flying, for instance, DL where I know my status miles will be carried over into the next qualification year.</rant>
<rant>However, I really have to say I'm disappointed how BAEC handles this. Only M&M is just as poor: My current M&M status runs until 02/22 so I get exactly zilch from them. But all my other programs are better: DL extended my status by a year, SQ extended by a year, Hyatt extended by a year, as did IHG etc.
My collection year ends September 8. I was planning on not renewing BA status this collection year (due to flying relatively little OW and if I flew them, mostly on awards). Instead, I planned to qualify in the Sep 8 - Oct 31 window, i.e., prior to status expiry. But I have no perspective what BAEC will give me. So I guess I might be better off flying, for instance, DL where I know my status miles will be carried over into the next qualification year.</rant>
Jun 8, 2020, 1:12 am
#1809
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,991
But, in the absence of any clear or consistent policy, who knows what BA might do. Fingers crossed.
Jun 8, 2020, 1:16 am
#1810
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,991
My collection year ends September 8. I was planning on not renewing BA status this collection year (due to flying relatively little OW and if I flew them, mostly on awards). Instead, I planned to qualify in the Sep 8 - Oct 31 window, i.e., prior to status expiry. But I have no perspective what BAEC will give me. So I guess I might be better off flying, for instance, DL where I know my status miles will be carried over into the next qualification year.
Jun 8, 2020, 1:27 am
#1811
Join Date: Jan 2019
Location: SAN, BOS
Programs: AS MVPG100K, BAEC Gold, Hilton Diamond, Bonvoy Plat,
Posts: 2,281
I agree that it is wise to not get my hopes up. Although I’m sure the crowd here in FT is self selecting, most people have not been pleased and as an outsider it puzzles me why they haven’t merely extended everyone’s status by one year at this point.
But hopefully dangling my expensive F booking is enough of a carrot for them
But hopefully dangling my expensive F booking is enough of a carrot for them
Jun 8, 2020, 1:42 am
#1812
Suspended
Join Date: Mar 2020
Posts: 122
That is just subpar. The majority of other major programs has already requalified elites for 2021. Just because BAEC doesn't equate the collection year with the calendar year doesn't justify that they don't provide any forward guidance.
Jun 8, 2020, 1:45 am
#1813
Join Date: Jan 2010
Posts: 7,464
If they do, it is a bonus. If not, I will still be flying OW airlines. Status is a by-product of travelling, not a status symbol to achieve.
Jun 8, 2020, 1:55 am
#1814
Suspended
Join Date: Mar 2020
Posts: 122
What's with the red herring, nobody claimed it was.
As long as you have a choice as to which airlines to fly (I realize not everyone has that choice), status benefits are part of the equation. Right, when I compare prices and quality across airlines, elite benefits influence the overall quality of an airline's product.
In that department, BA is arguably doing poorly at the moment. Obv, I couldn't fly as much as I wanted to in the last few months due to covid-19 (and that will continue to be a factor for a few more months). Other programs have acknowlegded that by renewing elites. BA hasn't.
As long as you have a choice as to which airlines to fly (I realize not everyone has that choice), status benefits are part of the equation. Right, when I compare prices and quality across airlines, elite benefits influence the overall quality of an airline's product.
In that department, BA is arguably doing poorly at the moment. Obv, I couldn't fly as much as I wanted to in the last few months due to covid-19 (and that will continue to be a factor for a few more months). Other programs have acknowlegded that by renewing elites. BA hasn't.
Last edited by Stuttgart21; Jun 8, 2020 at 2:02 am
Jun 8, 2020, 2:31 am
#1815
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
