BA282 - Cabin Lights won't turn off!
Nov 17, 2019, 10:43 am
#17
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,057
Nov 18, 2019, 12:11 am
#18
FlyerTalk Evangelist
Join Date: Aug 2003
Location: MSY (finally); previously NYC, BOS, AUH
Programs: AA EXP, 6MM; BA GLD
Posts: 17,251
Eye shades are essential, and the BA F ones are quite good. I always have one in my travel bag, and use them at home as well when trying to get back to sleep after Lucky (my cat) wakes me too early.
Nov 18, 2019, 2:17 am
#19
Join Date: Jan 2011
Location: UK
Programs: BA Exec Club Bronze, Hilton Diamond, Virgin Flying Club Red
Posts: 1,258
If there were seats available downstairs these seats should have been offered to customers upstairs, if a customer refused I would have completed the customer recover form saying so and no compensation to be offered, CR would get this form and await any claim. Unless there is a very good reason why the seat downstairs was not acceptable CR would follow the CSDs suggestion.
Quite clearly a downstairs middle seat is a significant down grade on an upstairs window, for example, so I am not sure how this stacks up.
Nov 18, 2019, 2:29 am
#20
Join Date: Nov 2010
Posts: 5,603
That statement is rather a mixed bag. In terms of EU261 no it is not a downgrade. In terms of what BA charge for seat selection then yes it is. I would hope BA would give a few Avios if only for the trouble of having to move.
Nov 18, 2019, 2:42 am
#21
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,156
LOL