Underwhelmed by CCR
Nov 11, 2019, 9:32 am
#136
Join Date: Jan 2015
Location: UK
Programs: BA Nada, HH Diamond, IHG Spire AMB, Marriott Plat, Accor Gold
Posts: 510
I must admit I wasn't impressed by the service on the 'terrace', we took a seat and after about 10 minutes we gave up waiting to be proactively served. I wandered over to the corner to place an order and had to angle as the one staff member tried to skulk off as I approached.
Nov 11, 2019, 11:05 am
#137
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,293
Well in my grand number of 2 visits, I've noticed the less attentive service on the Terrace. I've also noticed that drinking LPGS, Espresso Martinis, etc in front of the bar with regulars is the best way to enjoy it, but that can only be achieved as part of a do 
Nov 14, 2019, 10:46 am
#138
Original Poster
Join Date: May 2016
Location: UK
Posts: 456
Well, I have to say I didn’t expect to generate so much feedback and, as usual on FT, there is always something to be learned from the comments. I think we just expected too much and were probably not as pro-active as we might have been (we waited too long in anticipation of being served). We don’t have any more F trips planned and so it will be a while before we can see how a different approach works. Sadly, our return flight is in CW from MIA, currently scheduled as a mid high J 747 so definitely not expecting great things from that (although courtesy of FT I know know to use the Flagship lounge in D gates). Thanks to everyone for the feedback
Nov 14, 2019, 10:57 am
#139
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,250
Well, I have to say I didn’t expect to generate so much feedback and, as usual on FT, there is always something to be learned from the comments. I think we just expected too much and were probably not as pro-active as we might have been (we waited too long in anticipation of being served). We don’t have any more F trips planned and so it will be a while before we can see how a different approach works. Sadly, our return flight is in CW from MIA, currently scheduled as a mid high J 747 so definitely not expecting great things from that (although courtesy of FT I know know to use the Flagship lounge in D gates). Thanks to everyone for the feedback
Mid-J 747 Cabin Refresh
Nov 14, 2019, 11:08 am
#140
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
and I think that FT contributors should bear some responsibility in terms of setting the expectations too high.
FT does suffer from a bit of hyperbole/DYKWIA sometimes. As HIDDY would say, it’s just another airport waiting room.
Nov 14, 2019, 1:03 pm
#141
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
Nov 14, 2019, 1:11 pm
#142
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146