BA371 MRS-LHR. Long delay [3 Nov 2019]
Nov 3, 2019, 1:06 pm
#32
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Thankfully we follow the law and not what you think is best!
Nov 3, 2019, 1:14 pm
#33
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May I defer you to this thread, where there are innumerable examples of BA choosing to not follow the law - often bending the truth somewhat in order to not uphold their legal obligations:
The 2019 BA compensation thread: Your guide to Regulation EC261/2004
The 2019 BA compensation thread: Your guide to Regulation EC261/2004
Nov 3, 2019, 2:25 pm
#35
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May I defer you to this thread, where there are innumerable examples of BA choosing to not follow the law - often bending the truth somewhat in order to not uphold their legal obligations:
The 2019 BA compensation thread: Your guide to Regulation EC261/2004
The 2019 BA compensation thread: Your guide to Regulation EC261/2004
Nov 4, 2019, 1:05 pm
#36
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Nov 4, 2019, 3:10 pm
#37
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Post #11 included details of flights that weren’t diverted, hence my interest in more details which were kindly provided in posts #24 and #25.
Nov 4, 2019, 3:17 pm
#38
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) and a number of other flights either side of the BA one all diverted too.Are you suggesting the BA diversion (and all the others) wasn’t due to weather and that this is something for which compensation should be paid?
Nov 4, 2019, 3:31 pm
#39
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Nov 4, 2019, 3:32 pm
#40
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I don't know what point you think you are making here. EC261 expects airlines to take all reasonable measures to minimise the effects of cancellations (and long delays are treated as de facto cancellations).
Thus, it is not the passenger's concern how an airline operates, simply their right to claim compensation and have the Courts or arbitrators decide whether the airline took all reasonable measures. This is not my opinion, it is a matter of fact.
Why you conflate this with operating in line with the law (which I would expect any legitimate carrier to do) is beyond me.
Just for the avoidance of doubt, I am neither stating nor implying that BA did not take all reasonable measures in this case.
Thus, it is not the passenger's concern how an airline operates, simply their right to claim compensation and have the Courts or arbitrators decide whether the airline took all reasonable measures. This is not my opinion, it is a matter of fact.
Why you conflate this with operating in line with the law (which I would expect any legitimate carrier to do) is beyond me.
Just for the avoidance of doubt, I am neither stating nor implying that BA did not take all reasonable measures in this case.
Nov 4, 2019, 11:49 pm
#41
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I’m grateful to all who contributed here. My friend landed in London 8 hours late. He subsequently got an A flight to JFK so arrived late, exhausted, but safe and sound.
The question now becomes complex. That the initial delay was due to a weather diversion and the subsequent repositioning of the aircraft is unquestionably far from anyone’s direct control. However, another long delay of nearly four hours occurred because the aircraft went tech. I have told him to claim, and to be persistent. Almost certainly one delay morphed into another The passengers were told hat there was an air conditioning problem.
Id be interested to know your thoughts as this is not a cut-and- dried issue in my view.
The question now becomes complex. That the initial delay was due to a weather diversion and the subsequent repositioning of the aircraft is unquestionably far from anyone’s direct control. However, another long delay of nearly four hours occurred because the aircraft went tech. I have told him to claim, and to be persistent. Almost certainly one delay morphed into another The passengers were told hat there was an air conditioning problem.
Id be interested to know your thoughts as this is not a cut-and- dried issue in my view.
Nov 4, 2019, 11:56 pm
#42
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Nov 5, 2019, 12:00 am
#43
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I’m grateful to all who contributed here. My friend landed in London 8 hours late. He subsequently got an A flight to JFK so arrived late, exhausted, but safe and sound.
The question now becomes complex. That the initial delay was due to a weather diversion and the subsequent repositioning of the aircraft is unquestionably far from anyone’s direct control. However, another long delay of nearly four hours occurred because the aircraft went tech. I have told him to claim, and to be persistent. Almost certainly one delay morphed into another The passengers were told hat there was an air conditioning problem.
Id be interested to know your thoughts as this is not a cut-and- dried issue in my view.
The question now becomes complex. That the initial delay was due to a weather diversion and the subsequent repositioning of the aircraft is unquestionably far from anyone’s direct control. However, another long delay of nearly four hours occurred because the aircraft went tech. I have told him to claim, and to be persistent. Almost certainly one delay morphed into another The passengers were told hat there was an air conditioning problem.
Id be interested to know your thoughts as this is not a cut-and- dried issue in my view.
Nov 5, 2019, 1:01 am
#44
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I don't know what point you think you are making here. EC261 expects airlines to take all reasonable measures to minimise the effects of cancellations (and long delays are treated as de facto cancellations).
Thus, it is not the passenger's concern how an airline operates, simply their right to claim compensation and have the Courts or arbitrators decide whether the airline took all reasonable measures. This is not my opinion, it is a matter of fact.
Why you conflate this with operating in line with the law (which I would expect any legitimate carrier to do) is beyond me.
Just for the avoidance of doubt, I am neither stating nor implying that BA did not take all reasonable measures in this case.
Thus, it is not the passenger's concern how an airline operates, simply their right to claim compensation and have the Courts or arbitrators decide whether the airline took all reasonable measures. This is not my opinion, it is a matter of fact.
Why you conflate this with operating in line with the law (which I would expect any legitimate carrier to do) is beyond me.
Just for the avoidance of doubt, I am neither stating nor implying that BA did not take all reasonable measures in this case.
Nov 5, 2019, 2:51 am
#45
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However, another long delay of nearly four hours occurred because the aircraft went tech. I have told him to claim, and to be persistent. Almost certainly one delay morphed into another The passengers were told hat there was an air conditioning problem.
Id be interested to know your thoughts as this is not a cut-and- dried issue in my view.
Id be interested to know your thoughts as this is not a cut-and- dried issue in my view.
Frankly they should have been getting your friend out of MRS on another carrier long before any of this but that's incompatible with making a chunky profit so there we are.
BTW Storm Amelie wasn't just "a bit of weather" it was deadly storms and subsequent flooding. Across the border in Italy, people died. BA did well to get to MPL, frankly.