BA Compensation Claim
Aug 28, 2019, 5:44 am
#1
Original Poster
Join Date: Feb 2011
Programs: MAS - Gold, Qatar Gold & Emirates- Gold. Platinum Marriot Bonvoy , Gold IHG
Posts: 19
BA Compensation Claim
Three months ago my Emirates flight from MAN to DBX was delayed for 18 hours due to a tech fault. Emirates put me up in accommodation and then paid out the customary £540 within 10 days.
Two weeks ago my flight in to LHR was late hence I missed my connection to Doha. BA paid for accommodation and got me on a flight the next day (13hrs later). I claimed on their website and got an automated reply and since then have heard nothing. Just to put the icing on the cake my luggage was stuck in LHR for another 2 days prior to them .sending it out.
Anyone on the forum got advice on how I can take my claim to the next level as by law I am led to believe they need to compensate me the £540 similar to Emirates?
thanks
Hitman
Two weeks ago my flight in to LHR was late hence I missed my connection to Doha. BA paid for accommodation and got me on a flight the next day (13hrs later). I claimed on their website and got an automated reply and since then have heard nothing. Just to put the icing on the cake my luggage was stuck in LHR for another 2 days prior to them .sending it out.
Anyone on the forum got advice on how I can take my claim to the next level as by law I am led to believe they need to compensate me the £540 similar to Emirates?
thanks
Hitman
Aug 28, 2019, 11:14 am
#2
Moderator: Information Desk, Women Travelers, FlyerTalk Evangelist
Join Date: Jul 2003
Location: Chicago, IL, USA
Programs: AA Gold
Posts: 15,651
I'll move this to our BA forum.
chgoeditor
co-mod, Info Desk
chgoeditor
co-mod, Info Desk
Aug 28, 2019, 11:32 am
#3
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
This is a duplicate (cross-post) of this thread: BA Compensation
Aug 28, 2019, 12:31 pm
#4
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,262
A busy time for BA following recent IT issues amongst other things. I’d chase after a month
The thread you want is here:
The 2019 BA compensation thread: Your guide to Regulation EC261/2004
The thread you want is here:
The 2019 BA compensation thread: Your guide to Regulation EC261/2004