When to call for bassinet CW seats
Aug 17, 2019, 10:43 am
#1
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When to call for bassinet CW seats
Travelling next Saturday, and keen to grab one of the bassinet seats. What exactly is the ideal time for this? Is it still the case one has to call, or is there any way of doing this online?
Aug 17, 2019, 11:31 am
#3
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Aug 17, 2019, 11:52 am
#4
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Aug 17, 2019, 9:20 pm
#6
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Just went through this with 64A on the 747. Eventually became unblocked/available to choose on the app around T-32 but couldn't select it and had to call up. Was no problem but given the usual warning about potentially losing it.
Aug 17, 2019, 9:27 pm
#7
Join Date: Jan 2017
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I can never book them in MMB but they have always sorted it if I call or tweet after T-72. I've once had a phone agent tell me they "didn't think they could do that" but then I asked them to just try and see if it let them and it did.
Aug 18, 2019, 1:42 am
#8
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There are a lot of threads on this, but my summary of them is that at T-72 you can call up when the seating is migrated to the FLY side of Amadeus. Sometimes the agent isn't able to get the seat and so you have a higher chance of it working around T-48. But when you get towards T-26 then the flight comes under FMU control and unless you've got a high CIV the agent would be reluctant to take it further. And then sometimes no matter when you call, no matter what your CIV, the seat just can't be made available, e.g. because the seat is marked as inoperable. So you can also try at the airport on the day of departure since by then the seating would typically be repaired by that stage.
Last edited by corporate-wage-slave; Aug 18, 2019 at 1:47 am
Aug 18, 2019, 2:08 am
#9
Join Date: Nov 2016
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This may be a stupid question, but once allocated a bassinet position, is it possible you would be reducing your chances of an op-up? Does the op-up algorithm assume that passengers seated in a bassinet position are there for a reason (ie travelling with a small child) and shouldn’t be moved ‘involuntarily’, or is it smart enough to know that you’re still free to move up?
Aug 18, 2019, 3:22 am
#10
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There are a lot of threads on this, but my summary of them is that at T-72 you can call up when the seating is migrated to the FLY side of Amadeus. Sometimes the agent isn't able to get the seat and so you have a higher chance of it working around T-48. But when you get towards T-26 then the flight comes under FMU control and unless you've got a high CIV the agent would be reluctant to take it further. And then sometimes no matter when you call, no matter what your CIV, the seat just can't be made available, e.g. because the seat is marked as inoperable. So you can also try at the airport on the day of departure since by then the seating would typically be repaired by that stage.
Aug 18, 2019, 3:24 am
#11
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Aug 18, 2019, 10:05 am
#12
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There are a lot of threads on this, but my summary of them is that at T-72 you can call up when the seating is migrated to the FLY side of Amadeus. Sometimes the agent isn't able to get the seat and so you have a higher chance of it working around T-48. But when you get towards T-26 then the flight comes under FMU control and unless you've got a high CIV the agent would be reluctant to take it further. And then sometimes no matter when you call, no matter what your CIV, the seat just can't be made available, e.g. because the seat is marked as inoperable. So you can also try at the airport on the day of departure since by then the seating would typically be repaired by that stage.
Aug 18, 2019, 10:09 am
#13
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Yes, but more because it would allow you to call the Gold line. CIV makes no difference before the FMU gets hold of the flight. Hopefully you're on the same PNR otherwise Theoretical Seating may get painful.
Aug 18, 2019, 11:26 am
#14
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