I got Irrops and need an advise before calling hotline
Jul 11, 2019, 7:22 am
#16
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,602
It doesn't matter who issued the ticket, it is purely down to the operating carrier of the flight. A flight from US-UK operated by AA is not covered by EC261 , so no compensation would have been payable
It seems that BA did you a big favour by rerouting you to Berlin despite it not being the destination of your ticket; I cannot see why a voluntary change would have any success for getting credit to a different destination
It seems that BA did you a big favour by rerouting you to Berlin despite it not being the destination of your ticket; I cannot see why a voluntary change would have any success for getting credit to a different destination
Jul 11, 2019, 7:30 am
#17
Original Poster
Join Date: Nov 2018
Location: BER
Programs: BA GGL, Hilton Diamond
Posts: 1,843
It doesn't matter who issued the ticket, it is purely down to the operating carrier of the flight. A flight from US-UK operated by AA is not covered by EC261 , so no compensation would have been payable
It seems that BA did you a big favour by rerouting you to Berlin despite it not being the destination of your ticket; I cannot see why a voluntary change would have any success for getting credit to a different destination
It seems that BA did you a big favour by rerouting you to Berlin despite it not being the destination of your ticket; I cannot see why a voluntary change would have any success for getting credit to a different destination
thanks for all this insight.
now im ashamed.
Jul 11, 2019, 8:00 am
#18
Join Date: Oct 2016
Posts: 698
This whole website is about collecting miles and points - many people get a small bonus from time to time.
Follow the instrustions in the guide. If BA say no, then BA say no. It is for them and their partners to decide if you're due the credit.
It would be nice if they said yes. Enjoy Silver!
Jul 11, 2019, 8:31 am
#21
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Aren't the TPs for ARN and TXL the same unless they booked into different fare buckets (but only potentially applicable if the OP was in ET rather than CE)?
Jul 11, 2019, 8:38 am
#23
Join Date: Nov 2004
Programs: BA GGL, LH FTL
Posts: 3,578
I think the argument that OP was involuntarily re-routed can be made: Without the initial delay, OP would have flown the itinerary as booked and had received TPs/Avios. That BA in the end was nice enough to route him to TXL is great, but ultimately - if AA hadn't messed up in the first place none of this would have been necessary.
I would request original routing credit...
I would request original routing credit...
Jul 11, 2019, 8:42 am
#24
Original Poster
Join Date: Nov 2018
Location: BER
Programs: BA GGL, Hilton Diamond
Posts: 1,843
I know a very nice lady at the german BA-Hotline. She is awesome. If you search in a Dictionary for „awesome“, there is a picture of her...
i call her and ask for her opinion and i do whatever she is Saying.
i call her and ask for her opinion and i do whatever she is Saying.
Jul 11, 2019, 10:03 am
#25
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,602
I think the argument that OP was involuntarily re-routed can be made: Without the initial delay, OP would have flown the itinerary as booked and had received TPs/Avios. That BA in the end was nice enough to route him to TXL is great, but ultimately - if AA hadn't messed up in the first place none of this would have been necessary.
I would request original routing credit...
I would request original routing credit...
In this case, the OP had a completely separate ticket on a LCC from Stockholm to Berlin and despite it being separate, BA agreed to rebook the passenger to this airport
I cannot see how this is anything other than a purely voluntary change to a completely different destination to booked
Jul 11, 2019, 10:40 am
#27
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,691
Thank you!
But that's the AY flight, and AY is very very unlikely to issue credit for a flight that you never took.
Jul 11, 2019, 11:03 am
#28
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,539
Like others, my guess is that yours will be considered a voluntary rebooking to a new destination and as such not eligible to ORC for either changes.
Jul 11, 2019, 11:11 am
#30
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,539