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I got Irrops and need an advise before calling hotline

I got Irrops and need an advise before calling hotline

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Old Jul 11, 19, 5:20 am
  #1  
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I got Irrops and need an advise before calling hotline

Hey Folks,

so I am doing my ARN-MIA TP run on a BA ticket and I got irrops due to first "maintenance" and then weather.

i was scheduled for DFW-LHR (AA50) - HEL (AY1332) - ARN (BA6043) arriving at ARN at 4:00 pm
DFW-LHR (AA50) had a late arrival at 10:40 instead of 6:55
BA rebooked me for this: BA782 to ARN departing 5 pm arriving 8:35 pm and leaving out the HEL detour.

since I have booked another flight with a LCC from ARN to TXL where I am headed to, leaving ARN at 8:00 I got it managed to get booked directly from LHR to TXL with BA986 arriving at Berlin 6:30 pm.

what do I want now? original routing credit for Avios and TP.
BA representative @ Terminal 5 told me that this would be difficult since I changed the final destination of the ticket.
I told them that this was to avoid an EU261 claimable delay (and of course of getting home by tonight).

Do you, folks, have any idea how to get the TP and Avios for the original routing?

and what does "original" mean? the routing which was booked at the very first time (ARN-HEL-LHR//LCY-JFK-CLT-MIA-MSY-PHL-LHR-HEL-ARN) or the routing which I was intended to actually fly?(ARN-HEL-LHR//LCY-JFK-MIA-MSY-DFW-LHR-HEL-ARN (got a bunch of reroutings in the process since American Airlines likes to reschedule their flights)

Sorry if anything is unclear, English isn't my first language.

Kind regards and thanks in Advance
Nephoi

Last edited by Nephoi; Jul 11, 19 at 6:27 am
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Old Jul 11, 19, 6:32 am
  #2  
 
Join Date: Dec 2007
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Take a look at the "Original Routing Credit Beginner's Guide here - Dylanks did a great job explaining the ways to get credit for your original routing.

Good luck!
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Old Jul 11, 19, 6:47 am
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Originally Posted by HPN-HRL View Post
Take a look at the "Original Routing Credit Beginner's Guide here - Dylanks did a great job explaining the ways to get credit for your original routing.

Good luck!
thanks for the link. I already knew that one but its absolutely worth a second look.

as I read it, all depends on "Where a Member is involuntarily re-routed by British Airways onto another carrier, and the original flight on which the Member was booked would have qualified for Avios points, the Member may still claim such Avios points online at ba.com."

If BA says that I voluntarily rerouted to TXL (instead accepting a reroute to ARN with a arrival 3+ hrs later than booked) I would get nothing...

so basically I wait 8 days, call and be kind and nice and a little bit persistent.

Thanks
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Old Jul 11, 19, 6:53 am
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You changed the destination and AY may very well refuse to issue the ORC for its flight that you never took. I don't think that the argument that you saved AA some money for not claiming the EU compensation will persuade AY otherwise.
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Old Jul 11, 19, 6:54 am
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Originally Posted by Andriyko View Post
You changed the destination and AY may very well refuse to issue the ORC for its flight that you never took. I don't think that the argument that you saved AA some money for not claiming the EU compensation will persuade AY otherwise.
but that I never took the AY flight wasn't my fault. it left LHR 25 minutes prior to my arrival. The substitute would have been an BA flight on BA metal.
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Old Jul 11, 19, 6:58 am
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Originally Posted by Nephoi View Post
but that I never took the AY flight wasn't my fault. it left LHR 25 minutes prior to my arrival. The substitute would have been an BA flight on BA metal.
The argument from them would be that you would have been offered rebooking on your originally intended routing, which you did not take, and chose to go elsewhere.

Originally Posted by Andriyko View Post
You changed the destination and AY may very well refuse to issue the ORC for its flight that you never took. I don't think that the argument that you saved AA some money for not claiming the EU compensation will persuade AY otherwise.
I think there is none due from AA in the first place because it's a non-EU carrier and the flight originated outside the EU.
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Old Jul 11, 19, 7:00 am
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Originally Posted by LTN Phobia View Post
The argument from them would be that you would have been offered rebooking on your originally intended routing, which you did not take, and chose to go elsewhere.



I think there is none due from AA in the first place because it's a non-EU carrier and the flight originated outside the EU.
even if its on a BA-ticket?
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Old Jul 11, 19, 7:02 am
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Originally Posted by Nephoi View Post
even if its on a BA-ticket?
I believe it's the operating carrier that grants the ORC rather than a ticketing carrier? (Particularly if it was booked under the AY flight number rather than under the BA flight number.) Another thing is that AY was not at fault here, the issue was with AA, so I suspect AY may be rather reluctant to help.

As for EU compensation, it is entirely on the operating carrier and ticketing carrier is not of relevance, I believe.
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Old Jul 11, 19, 7:04 am
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Originally Posted by LTN Phobia View Post
I believe it's the operating carrier that grants the ORC rather than a ticketing carrier? (Particularly if it was booked under the AY flight number rather than under the BA flight number.)

As for EU compensation, it is entirely on the operating carrier and ticketing carrier is not of relevance, I believe.

Another thing is that AY was not at fault here, the issue was with AA, so I suspect AY may be rather reluctant to help.
so basically I just try "call, ask, beg"?
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Old Jul 11, 19, 7:06 am
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Originally Posted by Nephoi View Post
so basically I just try "call, ask, beg"?
Pretty much. An alternative would be not to bother asking. I would not like your chances, considering it was a very voluntary reroute and it wasn't even to the original destination. At least you'll get the TP for LHR-TXL so the difference would be just 80 TP.

In fact, if they did not charge you to change LHR-HEL-ARN and an LCC flight ARN-TXL to LHR-TXL, they've done you a big favour already.
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Old Jul 11, 19, 7:08 am
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Originally Posted by LTN Phobia View Post
Pretty much. An alternative would be not to bother asking. I would not like your chances.
so just forget about the 80 TP despite being 25 TP short of silver and save both my and their time?
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Old Jul 11, 19, 7:10 am
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Originally Posted by Nephoi View Post
so just forget about the 80 TP despite being 25 TP short of silver and save both my and their time?
Use the money you saved by not being charged to change the routing to TXL (which might have been rather substantial had you been charged) to pay for one flight in CE? Then you can get your Silver card.
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Old Jul 11, 19, 7:11 am
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Originally Posted by LTN Phobia View Post
Use the money you saved by not being charged to change the routing to TXL (which might have been rather substantial had you been charged) to pay for one flight in CE? Then you can get your Silver card.
lets hope they won't charge me afterwards...

yeah, I think about that. London is always worth a travel...
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Old Jul 11, 19, 7:15 am
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Originally Posted by Nephoi View Post
so basically I just try "call, ask, beg"?
I don't think BAEC will beg AY on your behalf. To be honest, I would not even bother asking. You may ask if BA will give you the ARN TPs rather than the TXL TPs but even that is a long stretch due to the voluntary nature of the change.
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Old Jul 11, 19, 7:18 am
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Originally Posted by Andriyko View Post
I don't think BAEC will beg AY on your behalf. To be honest, I would not even bother asking. You may ask if BA will give you the ARN TPs rather than the TXL TPs but even that is a long stretch due to the voluntary nature of the change.
in a not so frequent traveling brain its a long path from "why shouldn't they do it" to "oh, that's why.. well, of course, sounds reasonable, why am I so dumb and think that will work."...

thanks for the insight, guys.
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