Free WiFi for First Passengers

Old May 29, 19, 9:23 pm
  #31  
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Originally Posted by Schultzois View Post

As others have noted, TK gives this to elite card holders in all classes, as well as to business class passengers, which is the way I think any serious airline should be looking at the equation. So often, the time and resources spent executing the payment process for these passengers is really just a thorn after either the cost of a F/J ticket, or a complete waste of time for the passengers who are taking enough flights to hold higher status. When we're already at the point where this service can be sold for EUR19 on a 12 hour flight, once has to wonder if it's not simply better and even transactionally equivalent for the airline just to comp the service in the same way as extra baggage or free seat selection, both of which are already much more expensive than internet.
While I support that in principle, due to somewhat limited bandwidth of satellite connection, I would be a little concerned if everyone in J/F is given 'streaming' service for free (probably the slower service is not of too much concern). More people tend to use it when it is free, and it might just end up throttling down the capacity the extent that it renders the connection unreliable.

As I use it for work (sadly!) I really wouldn't mind paying for it. I have an experience that left me a slightly bitter taste in my mouth that I paid USD 50 for 50 MB (or something similar that was rather expensive) on SQ, and email transmission (with a fairly large attachment) kept dropping out, and it ended up with my buying another lot of 50 MB for USD 50. That was in fully paid F in the days when they were charging everyone for wifi. What was more frustrating than the money was the drop-outs though. It felt like the Wifi was a bit overloaded (as the satellite didn't seem to be dropping out, but Wifi was dropping out a bit), so I am a bit more wary of wifi capacity/satellite bandwidth problems unlimited give-aways might cause, although in this particular case had nothing to do with give-aways.

In other words, reliability is more of an incentive to me, and if it gave airlines less of an incentive to make it reliable when they are giving it away to premium passengers, then I'd rather pay for it.
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Old May 29, 19, 9:34 pm
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Originally Posted by Farwest View Post
I flew on Delta recently. They offer free basic wifi in all cabins. The offer is restricted to mobile messaging using iMessage, Facebook Messenger or WhatsApp; sending photos, videos or SMS messages is not supported. It worked well for me.

FW
Delta also has free ďfullĒ WiFi 1hr for Tmobile users. Hint: you donít need to be a T-Mobile sub to use it. Just scroll thru your contact list of numbers and enter them to find out if theyíre T-Mobile. After the hour, use another number. Rinse, repeat.
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Old May 31, 19, 9:20 am
  #33  
 
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Originally Posted by tom139 View Post
I've just been told that BA are now offering WiFi free to all First passengers. This is hot off the press.

No idea which packages are being offered for free - has anybody been on a flight with this yet?
​​​
I just flew in BA First from IAH-LHR on 6 May 2019 on a B747. Seemed like it was unlimited free WiFi for First passengers for the entire flight. Was able to access most websites without any problems. Surprisingly fast..
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Old Jul 5, 19, 9:30 am
  #34  
 
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Currently flying LHR-JFK, no free WiFi it seems. CSD confirmed this, WiFi is a paid service, even in First. (Though apparently crew also feel it should be complimentary). Now where have I encountered this sentiment before, disappointing service standards, that passionate crew are ashamed to deliver?

Has this been a trial, and has this offering been advertised by BA anywhere? Just selfishly thinking if I have any chance of claiming back my WiFi fees...
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Old Jul 8, 19, 6:52 am
  #35  
 
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Originally Posted by Flythe96flag View Post
Currently flying LHR-JFK, no free WiFi it seems. CSD confirmed this, WiFi is a paid service, even in First. (Though apparently crew also feel it should be complimentary). Now where have I encountered this sentiment before, disappointing service standards, that passionate crew are ashamed to deliver?

Has this been a trial, and has this offering been advertised by BA anywhere? Just selfishly thinking if I have any chance of claiming back my WiFi fees...
Has anybody else been refused the free wifi in First? Just wondering as I am off to IAD tomorrow and will use the free wifi if it's available.
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Old Jul 8, 19, 6:59 am
  #36  
 
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To my knowledge it was initially run as a trial. The intent is there to deliver to F customers for free,
as for when itíll happen officially. I donít know.
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Old Jul 8, 19, 8:10 am
  #37  
 
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Originally Posted by johnaalex View Post
Has anybody else been refused the free wifi in First? Just wondering as I am off to IAD tomorrow and will use the free wifi if it's available.
Yes, on my Atlanta flight last Wednesday. CC said that it was 'paid-for' only and that there was no work-around, which is fair enough - it was more of a nice to have than a necessity, so I passed.
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Old Jul 8, 19, 8:16 am
  #38  
 
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Originally Posted by johnaalex View Post
Has anybody else been refused the free wifi in First? Just wondering as I am off to IAD tomorrow and will use the free wifi if it's available.
I just was on a flight into JFK in F, wifi was available but not free in First, paid service and very slow!
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Old Jul 8, 19, 10:09 am
  #39  
 
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Charged £4.99 p/h in F to TLV and back a couple of weeks ago.
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Old Jul 8, 19, 2:13 pm
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Did some digging for you. The trial has finished so everyone will have to pay in F, but another one is planned for the end of July. Itíll happen...given time
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Old Aug 27, 19, 11:24 am
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When is the trial happening?
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Old Aug 27, 19, 11:31 am
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Originally Posted by yerffej201 View Post
When is the trial happening?
It has already been and gone.
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Old Aug 27, 19, 11:42 am
  #43  
 
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I thoroughly enjoyed my complimentary WiFi access on Iberia over the weekend.

Those 4MB didn't last long though.
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Old Nov 16, 19, 3:53 pm
  #44  
 
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I am confused... if WiFi free in F (when both are available, obviously) or not? Saw a couple of references elsewhere on FT and when it was queried, a pointer to this thread was provided. The last few posts here indicate that this is not a thing for BA.

rb211.
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Old Nov 16, 19, 3:57 pm
  #45  
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Originally Posted by RB211 View Post
I am confused... if WiFi free in F (when both are available, obviously) or not? Saw a couple of references elsewhere on FT and when it was queried, a pointer to this thread was provided. The last few posts here indicate that this is not a thing for BA.
This is an old thread. If you look at the end of the main Wifi thread (the Highlife Connect thread in the BA Forum Dashboard) you will find the latest updates, which is essence is that from 30 October an "extended trial" will be in operation on all First cabins on wifi'd BA aircraft. When you log in, the input screen gives you a link for First passengers.
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