Free WiFi for First Passengers

Reply

Old May 29, 19, 8:23 pm
  #31  
Moderator: British Airways Executive Club
 
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 21,032
Originally Posted by Schultzois View Post

As others have noted, TK gives this to elite card holders in all classes, as well as to business class passengers, which is the way I think any serious airline should be looking at the equation. So often, the time and resources spent executing the payment process for these passengers is really just a thorn after either the cost of a F/J ticket, or a complete waste of time for the passengers who are taking enough flights to hold higher status. When we're already at the point where this service can be sold for EUR19 on a 12 hour flight, once has to wonder if it's not simply better and even transactionally equivalent for the airline just to comp the service in the same way as extra baggage or free seat selection, both of which are already much more expensive than internet.
While I support that in principle, due to somewhat limited bandwidth of satellite connection, I would be a little concerned if everyone in J/F is given 'streaming' service for free (probably the slower service is not of too much concern). More people tend to use it when it is free, and it might just end up throttling down the capacity the extent that it renders the connection unreliable.

As I use it for work (sadly!) I really wouldn't mind paying for it. I have an experience that left me a slightly bitter taste in my mouth that I paid USD 50 for 50 MB (or something similar that was rather expensive) on SQ, and email transmission (with a fairly large attachment) kept dropping out, and it ended up with my buying another lot of 50 MB for USD 50. That was in fully paid F in the days when they were charging everyone for wifi. What was more frustrating than the money was the drop-outs though. It felt like the Wifi was a bit overloaded (as the satellite didn't seem to be dropping out, but Wifi was dropping out a bit), so I am a bit more wary of wifi capacity/satellite bandwidth problems unlimited give-aways might cause, although in this particular case had nothing to do with give-aways.

In other words, reliability is more of an incentive to me, and if it gave airlines less of an incentive to make it reliable when they are giving it away to premium passengers, then I'd rather pay for it.
LTN Phobia is offline  
Reply With Quote
Old May 29, 19, 8:34 pm
  #32  
 
Join Date: Apr 2012
Posts: 167
Originally Posted by Farwest View Post
I flew on Delta recently. They offer free basic wifi in all cabins. The offer is restricted to mobile messaging using iMessage, Facebook Messenger or WhatsApp; sending photos, videos or SMS messages is not supported. It worked well for me.

FW
Delta also has free ďfullĒ WiFi 1hr for Tmobile users. Hint: you donít need to be a T-Mobile sub to use it. Just scroll thru your contact list of numbers and enter them to find out if theyíre T-Mobile. After the hour, use another number. Rinse, repeat.
tigertanaka likes this.
alanisrox69 is offline  
Reply With Quote
Old May 31, 19, 8:20 am
  #33  
 
Join Date: May 2019
Location: Ann Arbor | Barcelona
Programs: Delta Gold Medallion, AAdvantage Platinum Pro
Posts: 70
Originally Posted by tom139 View Post
I've just been told that BA are now offering WiFi free to all First passengers. This is hot off the press.

No idea which packages are being offered for free - has anybody been on a flight with this yet?
​​​
I just flew in BA First from IAH-LHR on 6 May 2019 on a B747. Seemed like it was unlimited free WiFi for First passengers for the entire flight. Was able to access most websites without any problems. Surprisingly fast..
alex67500 likes this.
dsteveman is offline  
Reply With Quote
Old Jul 5, 19, 8:30 am
  #34  
 
Join Date: Sep 2011
Location: London
Programs: BA Gold (GGL/CCR)
Posts: 1,328
Currently flying LHR-JFK, no free WiFi it seems. CSD confirmed this, WiFi is a paid service, even in First. (Though apparently crew also feel it should be complimentary). Now where have I encountered this sentiment before, disappointing service standards, that passionate crew are ashamed to deliver?

Has this been a trial, and has this offering been advertised by BA anywhere? Just selfishly thinking if I have any chance of claiming back my WiFi fees...
Flythe96flag is offline  
Reply With Quote
Old Jul 8, 19, 5:52 am
  #35  
 
Join Date: Oct 2004
Location: London
Programs: MUCCI; BAEC Lifetime Gold; TG ROP Silver; Marriott Bonvoy Emeritus Titanium; Hertz#1
Posts: 2,877
Originally Posted by Flythe96flag View Post
Currently flying LHR-JFK, no free WiFi it seems. CSD confirmed this, WiFi is a paid service, even in First. (Though apparently crew also feel it should be complimentary). Now where have I encountered this sentiment before, disappointing service standards, that passionate crew are ashamed to deliver?

Has this been a trial, and has this offering been advertised by BA anywhere? Just selfishly thinking if I have any chance of claiming back my WiFi fees...
Has anybody else been refused the free wifi in First? Just wondering as I am off to IAD tomorrow and will use the free wifi if it's available.
johnaalex is offline  
Reply With Quote
Old Jul 8, 19, 5:59 am
  #36  
 
Join Date: Jan 2013
Location: UK
Programs: BAEC: Silver, Hilton Honors: Diamond
Posts: 83
To my knowledge it was initially run as a trial. The intent is there to deliver to F customers for free,
as for when itíll happen officially. I donít know.
johnaalex likes this.
Boeing77W is online now  
Reply With Quote
Old Jul 8, 19, 7:10 am
  #37  
 
Join Date: Feb 2017
Location: London
Programs: BAEC Silver, Amex Plat
Posts: 46
Originally Posted by johnaalex View Post
Has anybody else been refused the free wifi in First? Just wondering as I am off to IAD tomorrow and will use the free wifi if it's available.
Yes, on my Atlanta flight last Wednesday. CC said that it was 'paid-for' only and that there was no work-around, which is fair enough - it was more of a nice to have than a necessity, so I passed.
johnaalex likes this.
ben1991 is offline  
Reply With Quote
Old Jul 8, 19, 7:16 am
  #38  
 
Join Date: Sep 2018
Programs: BA executive club
Posts: 15
Originally Posted by johnaalex View Post
Has anybody else been refused the free wifi in First? Just wondering as I am off to IAD tomorrow and will use the free wifi if it's available.
I just was on a flight into JFK in F, wifi was available but not free in First, paid service and very slow!
johnaalex likes this.
Trippelone is offline  
Reply With Quote
Old Jul 8, 19, 9:09 am
  #39  
 
Join Date: Nov 2011
Posts: 45
Charged £4.99 p/h in F to TLV and back a couple of weeks ago.
u01sss3 is offline  
Reply With Quote
Old Jul 8, 19, 1:13 pm
  #40  
 
Join Date: Jan 2013
Location: UK
Programs: BAEC: Silver, Hilton Honors: Diamond
Posts: 83
Did some digging for you. The trial has finished so everyone will have to pay in F, but another one is planned for the end of July. Itíll happen...given time
johnaalex likes this.
Boeing77W is online now  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread