Originally Posted by 13901

I’d agree. The F seat is only marginally larger than the Suite. Plus no doors and gate-to-gate IFE. If I was a paying F customer I’d be royally bummed.

another thing that makes me think, and it’s just my flight of fancy here, is that if there’s no new seat in F, then chances are there’ll be the same Thales IFE, which is no super hi-def TV but still is good. However, If there’s the same Thales IFE does it mean that the screen dimensions in Club change? I know nothing about IFE and the like, but I’m now picturing a new Club suite with a 15” screen ripped out of Stretch Club in lieu of a larger screen...

Originally Posted by 13901

Are you saying that the refurbishments (for 77E, 77W and 380) will just feature the same F seat but just in a smaller cabin?

I left BA for a few months now but that was never clearly discussed; I know Cruz said they’d update First at a later stage, but I thought he meant re-doing it, and that the 789 one would be put in instead.

If this isn’t the case, this is the trouble with today’s BA in a nutshell. Embark on a project, spend BILLIONS (yes, these refurbs are expensive) and for the sake of shaving a little bit incremental expenditure, do it halfway. And then marvel at how customer scores for First fall, try some rehash of soft product that does nothing to solve the issue, start a whole new project for First with all related expenses, get planes back into the hangar for a refit, waste time and expenses... Oh BA, when will you learn?

Originally Posted by opus99

It will be the Panasonic IFE that’s on the Gatwick refurbished 777s and refurbished 747s. Remember Thales is slightly older and doesn’t show you your seat number on the IFE. Panasonic shows you your seat number on the IFE (that’s how I tell the difference)

Originally Posted by Schwann

Flew the A350 to DXB yesterday. Service painfully slow but well intentioned... starters probably didn't arrive until about 1.5 hours into the flight and by the time everything was cleared away it was about 3.5 hours into the flight.

They had a trainer onboard with "A350 integration team" on his name badge.

Originally Posted by MFCC

There are some adjustments being made to the CW service to help it run more smoothly. This will be across all aircraft types for consistency, and passengers shouldn’t notice any difference.

Originally Posted by 13901

Here's an idea: go back to trolley service. I know hand run service was designed to have a more 'personal' interaction with the customer, but it's not working. I was able to have a chat with the crew during service when it was done through the trolley, now it's serve and dash - and with obvious reasons, with 50 punters to serve and 3-4 people to do it. And I bet it'd be less tiring for the crews... that tray just looks clumsy.

Originally Posted by 13901

I’d agree. The F seat is only marginally larger than the Suite. Plus no doors and gate-to-gate IFE. If I was a paying F customer I’d be royally bummed.

Originally Posted by MFCC

We can all dream about the return of the trolley... it ain’t happening though.

Originally Posted by Cap'n Benj

While obviously more comparable to F than old CW, the current F seat footprint is about 33% bigger than the New club seat and you have no foot coffin to contend with.

Doors are also far less important in a 8 seat cabin than a 50 seat one, as it will always be more private

The 787 F seat is prob more comparable to new CW than the more common F seat, so if they go down that route with just a door added things may end up closer than they are now on 777s!

Originally Posted by 13901

That's a pity. One of my last trolley flights was a ICN-LHR last year and it was bliss. Compare that with a LHR-EZE, 'hand run' and supposedly superior, it was rushed, longer, the crew were incredibly in a hurry and I ended up not eating because I got tired of waiting. Somebody ought to remember BA that a plane IS NOT a restaurant.




33% bigger footprint, sure, but 33% larger seat? What I fear is that there'll be exactly the same seat but just 8 of 'em. We'll see.

Originally Posted by Cap'n Benj

If its only the seat that's important, the current BA F seat is only an inch less wide than the Emirates F seat. Space and feeling of space far more important than an extra few inches that your arse simply doesnt need

Originally Posted by 13901

I'd tend to agree but my point is mostly related to the seat when in bed position. There's now very little to differentiate the F bed in BA to the J bed.