New First offering, from 31 March 2019 [general discussion]
Mar 9, 2019, 11:19 pm
#106
Join Date: Mar 2012
Location: London
Programs: BA Silver Seigneur des Horaires des Mucci.
Posts: 2,047
It’s interesting how the new Club World Catering seems to have back fired one year on with the initial food diaplys being removed and people bemoaning the lack of drinks top ups. That said the new glasses and bedding were a welcome change
I wonder why BA dont factor in service changes in upgrades such as ‘you will recieve the attention of dedicated crew throughout your flight’ .
Lets see what happends in FIRST....
I wonder why BA dont factor in service changes in upgrades such as ‘you will recieve the attention of dedicated crew throughout your flight’ .
Lets see what happends in FIRST....
Mar 10, 2019, 4:23 am
#107
Join Date: Aug 2013
Location: London
Programs: BAEC Gold, Mucci: Classe de la Luxe Eternelle
Posts: 817
Is it correct to deduce that there is no actual investment in the catering quality happening here; just the presentation?
Service issues aside, the improvement in club has been enormous - it would be a shame not to bring First up to standard too.
Service issues aside, the improvement in club has been enormous - it would be a shame not to bring First up to standard too.
Mar 10, 2019, 8:14 am
#110
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,103
If the flight is inbound to the UK and we have spare ones it won’t be a problem, outbound the crew will have to make a judgment based on how many female ones they have given out.
We carry a mixture to 130% of the aircraft configuration.
We carry a mixture to 130% of the aircraft configuration.
Mar 10, 2019, 8:17 am
#111
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,838
That sounds like a very specific piece of information (to add to the remarkable level of conjecture to this vital subject). Welcome to Flyertalk and welcome to the BA forum Spaceviking, feel free to add anything else as we go along - welcome on board.
Mar 10, 2019, 10:09 am
#112
Join Date: Dec 2017
Posts: 574
The new pyjamas look like an improvement. I don't like the look of the amenity kit. Much of the same except the facial mist (which looks nice). Glasses and tableware look better. Food looks like more of the same with no improvement announced for vegetarians. This is the best British Airways can up with? I have far higher standards of luxury at home. Better champagne, better bedding, better food. There is no wow factor in F with BA. I can't even be bothered to try the new F. I'm choosing other airlines instead for F. Maybe fantastic reports from upcoming FT flyers will change my mind.
Mar 10, 2019, 10:13 am
#113
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
They forget that while they trumpet an improvement after decades, the competition does not stand still ! They are working, looking at the future.
Mar 23, 2019, 9:09 am
#114
Join Date: Mar 2005
Location: England
Programs: BAEC: Bronze; Marriott: Gold
Posts: 399
Just to confirm that they have started to roll out the new glassware/crockery.
We had the Dartington glassware and the new crockery on our flight from JNB last night (BA56). Sorry to say that the glassware is not “full size”, but the dinner plate is quite a bit bigger than the previous offering. The actual meal service had not changed - but happy to say that the food quality from JNB has improved. An excellent crawfish starter and I even volunteered to try the beef rib (although still far too dry).
We had the Dartington glassware and the new crockery on our flight from JNB last night (BA56). Sorry to say that the glassware is not “full size”, but the dinner plate is quite a bit bigger than the previous offering. The actual meal service had not changed - but happy to say that the food quality from JNB has improved. An excellent crawfish starter and I even volunteered to try the beef rib (although still far too dry).
Mar 23, 2019, 10:57 am
#115
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;BA GGL; hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,739
I think it rather less than progressive to make gender distinctions with pens!
Mar 26, 2019, 6:38 am
#117
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,103
So the new First service starts on the 31st March on all flights ex London and I have to say that I’m really impressed.
The new equipment will really raise the service that we can deliver and I’m excited to see and use it.
Some of the new things are warm nuts served before takeoff and a larger hot towel served on a slate tile.
The new noise cancelling headphones will be supplied by Meridian.
After takeoff we will serve 3 canapés in a similar dishes to the service time used in CW.
Happy to answer other questions.
The new equipment will really raise the service that we can deliver and I’m excited to see and use it.
Some of the new things are warm nuts served before takeoff and a larger hot towel served on a slate tile.
The new noise cancelling headphones will be supplied by Meridian.
After takeoff we will serve 3 canapés in a similar dishes to the service time used in CW.
Happy to answer other questions.
Mar 26, 2019, 7:00 am
#120
Join Date: Feb 2004
Location: Netherlands
Posts: 4,287
Cheers!