Ask the staffer
Mar 18, 2024, 12:52 pm
#1486
Join Date: Oct 2005
Location: Kent, UK
Programs: BA Gold; Virgin FF; United Airlines; American Airlines; and was frequent c/c churner - RIP!
Posts: 945
I would stop short of saying it’s a requirement but it is strongly encouraged by the management team.
On long haul there’s generally time to do it.
On short haul you might find 30+ Golds on a GVA, for example, and it’s simply impractical to walk up and down saying hello to each one, especially as the SCCM is key in delivering the CE service.
That being said we’re consistently told that it’s something Gold and above Exec members value, so any decent SCCM will do it when they can - time/service permitting.
On long haul there’s generally time to do it.
On short haul you might find 30+ Golds on a GVA, for example, and it’s simply impractical to walk up and down saying hello to each one, especially as the SCCM is key in delivering the CE service.
That being said we’re consistently told that it’s something Gold and above Exec members value, so any decent SCCM will do it when they can - time/service permitting.
Mar 18, 2024, 1:11 pm
#1487
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,111
Is part of maintaining the license to fly on the type every so often to remain current, so you (for example) can't fly long haul all the time because of that, but instead have to fly on an A320 series sometimes?
Mar 18, 2024, 2:32 pm
#1488
Join Date: Dec 2016
Posts: 587
All crew must maintain a short haul license and so must stay recent on the A320, and so they cannot fly long haul *all* the time.
However, the rules are fairly flexible and so most of the time you can achieve your preferences. For example, 1 there and back (1 day trip) every three months would be enough to maintain legal recency on the A320. Whether it’s enough to maintain familiarity with the service routines etc is debatable, but BA does not impose any limits above the legal minimums.
Mar 31, 2024, 7:07 am
#1490
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;BA GGL; hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,739
On two fights to and from DUB from LCY last week I saw a guy with a name badge designating him as, so far as i could read - I didn't want to stare, a "trainee manager". Does that mean that management trainees are sent forth to be regular cabin crew for a bit to learn life at the coal face? if so, good!
Mar 31, 2024, 8:41 am
#1491
Join Date: May 2023
Programs: BA
Posts: 31
On two fights to and from DUB from LCY last week I saw a guy with a name badge designating him as, so far as i could read - I didn't want to stare, a "trainee manager". Does that mean that management trainees are sent forth to be regular cabin crew for a bit to learn life at the coal face? if so, good!
Mar 31, 2024, 8:48 am
#1492
Join Date: Feb 2012
Location: London, UK
Programs: BA Executive Club Blue
Posts: 969
On two fights to and from DUB from LCY last week I saw a guy with a name badge designating him as, so far as i could read - I didn't want to stare, a "trainee manager". Does that mean that management trainees are sent forth to be regular cabin crew for a bit to learn life at the coal face? if so, good!
Mar 31, 2024, 9:26 am
#1493
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,774
I would stop short of saying it’s a requirement but it is strongly encouraged by the management team.
On long haul there’s generally time to do it.
On short haul you might find 30+ Golds on a GVA, for example, and it’s simply impractical to walk up and down saying hello to each one, especially as the SCCM is key in delivering the CE service.
That being said we’re consistently told that it’s something Gold and above Exec members value, so any decent SCCM will do it when they can - time/service permitting.
On long haul there’s generally time to do it.
On short haul you might find 30+ Golds on a GVA, for example, and it’s simply impractical to walk up and down saying hello to each one, especially as the SCCM is key in delivering the CE service.
That being said we’re consistently told that it’s something Gold and above Exec members value, so any decent SCCM will do it when they can - time/service permitting.
I've mentioned before that there can't be too may GGLs say back in economy on a 10-11hr flight, yet the lead cabin crew member in a pre-flight briefing could easily let the 6-8 crew members back there know "Mr. Smith is GGL and is in 87A; Mr. Johnson is GGLFL and in 80C" and let them deal with things.
If GGL does become a tier in itself, would this mean GGLs are prioritized, regardless of cabin, over Golds for greetings etc.?
Mar 31, 2024, 9:31 am
#1494
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,100
A good IFL will make a list of any customers they want given recognition and give it to the crewmember serving them, as you say it is sometimes impossible for one person to do this due to numbers and other duties.
GGLs are already prioritised if there are a large number of Golds.
GGLs are already prioritised if there are a large number of Golds.
Mar 31, 2024, 10:32 am
#1495
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;BA GGL; hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,739
Mar 31, 2024, 10:33 am
#1496
Join Date: Aug 2007
Location: London, United Kingdom
Programs: BA Lifetime Gold;BA GGL; hhonors lifetime diamond; Marriott lt Gold; IH Plat Amb; Amex Centurion
Posts: 4,739
Apr 4, 2024, 10:58 am
#1497
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,734
One for flight crew here and linked to the resumption of LHR - TLV, does GPS jamming / spoofing, as is happening in Israel, prevent the use of RNAV approaches? My assumption is yes but wanted to check? Presumably there’s a NOTAM (or several …..) in force around Ben Gurion Airport?
Apr 4, 2024, 3:03 pm
#1498
Join Date: Dec 2012
Posts: 3,203
One for flight crew here and linked to the resumption of LHR - TLV, does GPS jamming / spoofing, as is happening in Israel, prevent the use of RNAV approaches? My assumption is yes but wanted to check? Presumably there’s a NOTAM (or several …..) in force around Ben Gurion Airport?