corporate-wage-slave

This thread is a continuation of the previous years' threads:

Pro-active Online Upgrade (POUG) tracking and discussion | 2017/18 thread
https://www.flyertalk.com/forum/british-airways-executive-club/1735505-pro-active-online-upgrade-poug-tracking-discussion-2016-thread.html
Pro-active Online Upgrade (POUG) tracking and discussion 2015 thread
which was a continuation from:
https://www.flyertalk.com/forum/british-airways-executive-club/1117885-pro-active-upgrade-cost-tracking-questions-thread.html.

What is a Pro-active Online Upgrade?
The simple answer: it is a limited special upgrade that may be offered at a time of BA's choosing after your booking is ticketed up to and including online check-in. The offer, if it happens (and this is not guaranteed) will appear in Manage My Booking, either via BA.com or the mobile app. There is no email notification, klaxon sound or flashing beacons to alert you - so now you know why its called a Pro-active Online Upgrade

Please note, POUG rates differ from the rates offered at the airport (see, https://www.flyertalk.com/forum/british-airways-executive-club/1948478-airport-upgrades-aup-promotion-2019-thread.html) and also the rate offered when you click on the “Upgrade my class of travel with money” link from within MMB, or the “Upgrade to the next available cabin” blue/grey banner in the app.

In summary

• All POUGs earn full TPs and Avios for the upgraded cabin, subject to the original booking being paid for with cash.
• POUGs are not usually offered on bookings with connections, such as bookings that combine UK domestic and shorthaul flights (a simple UK-USA single or return flight is generally open for POUG).
• POUGs are offered on Hand-Baggage Only fares, if available
• POUGs only become available after 48 hours of making your booking, until any time up to, and including OLCI. After being checked in you will not be offered a POUG.
• POUGs do not seem to become available for travel agent bookings, until 2-3 days before departure (YMMV)
• When checking in online (OLCI), you may get a POUG offer as one of the first screens to the check in process. This includes travel agency and corporate bookings, at least potentially.
• POUGs are sometimes easier to spot on the App, but the cost and availability should be the same as with the main BA.com site.
• POUGs cannot be requested from Service Centres, except that occasionally BA.com will not proceed with a POUG online and display a message inviting you to call the Service Centre to complete the transaction.
• After a POUG has been purchased, the ticket become non changeable and non refundable, apart from government taxes.
• If you get subject to an irrop after getting a POUG you should be rebooked into the upgraded cabin, subject to availability. If the irrop means that it is best to cancel the booking for a refund and then rebooked, you can't count on the upgrade being made available for the rebooked service, but you should get your POUG payment back.

A Wikipost has been set up to allow us to collectively track POUG rates on a route by route basis (this may not be visible if you are looking at this forum via a mobile device but is visible via FT's full site version). Please add your own successful results to the list including the month/year when the POUG was offered to you.

For reference, the terms and conditions of POUGs are here:
http://www.flyertalk.com/forum/25075396-post582.html

corporate-wage-slave

A backup copy of the wiki as of 1 January 2019 for reference purposes

2017-18 POUG rate tracker

POUGs are offered via BA.com and the App Manage My Booking via a distinctive banner (example from MMB below). You cannot get a POUG by telephoning, however the service centres can complete a POUG which falls over mid transaction. They are offered on cash and Avios redemptions but typically not on complex routings, BA Holidays or travel agency bookings until OLCI stage. POUGs on Avios redemptions won't get you additional TPs/Avios, but they will on revenue tickets.



Short haul routes from LON to/from Europe
A price in pounds indicates a ticket issued from London, other currencies indicate prices for tickets issued overseas (e.g. singles or returns originating from CDG priced in Euros). Multiple prices indicate a range of fares are on offer. Note that LCY prices currently seem to be on a different basis to LGW and LHR (cheaper, in other words).

• ABZ - £65 (to and from LHR, Mar 2017)
• ACE -£119 (to LGW, Nov 2016)
• AGP – £79 (Feb 2016, LCY), £99 (Oct 2018, ex-LGW) €119 (To LGW, July 2017)
• AMS - £89 (Apr 2017/Nov 2017) ex LHR, £79 from LGW (Feb 2017), £69 for LCY-AMS (May 2017), £79 for LCY-AMS (Dec 2018),£69 for AMS-LCY (May 2017, June 2017), €79 for LCY-AMS (May), £79 for LHR-AMS (Oct 2018)
• ANE - £69 (Mar 2016) ex LCY
• ARN - £129 ex-LHR (July 2018), £129 ex-ARN (Aug 2018)
• ATH - £149 - both ways (Jun 2017)
• BCN – €109 from LGW (Feb 2016) £89 from LGW (May2017), £119 from LHR (Apr 2017), €140 (to LHR, Dec 2015), £89 (to LGW, May 2017), £89 (LGW-BCN/BCN-LGW Aug 2017)
• BDS - £60 (March 2017)
• BGO - £79 (Dec 2015)
• BHD - £69 (Feb 2018), £69 (out and back LHR Jun, Aug and Oct 2018)
• BLL - £69 (to LHR, Jul 2017)
• BLQ - £69 (to LHR, Jun 2017), £89 (each way, Dec 2017)
• BOD - £49 (Aug 2017
• BRI - £60 (March 2017)
• BRU - £129 (Jan 2016), €130 (Dec 2016) €89 (To LHR, May 2017)
• BSL - £109 (to LHR, Jan 2017) CHF 190 (Feb 2016), CHF 169 (Dec 2018)
• BUD - £149 (to LHR, Nov 2018), GBP149 (to BUD, December 2017)
• CDG - £85 (Jan 2017), €115 (to LHR, Sep 2016), €109 (to LHR, May 2017)
• CGN - €89 (to LGW, Aug 2018)
• CHQ - £245 (Dec 2016)
• CMF -
• CPH - £109 (Jun 2017), £129 (to LHR, Jan 2017)
• CTA - £89 (Jun 2017) €109 (to LGW, Jan 2017)
• DBV - £89 LGW (Nov 2015)
• DUB - £119 (to LHR, Feb 2017), £69 (to LHR, June 2017), £69 (out and back from LHR - Aug 2017), €89 (to LCY Aug 2018 on HBO fare), €99 (to Dublin from LHR Aug 2018 on HBO fare) £89 (Oct 2018)
• DUS - £69 (to/from LHR, May 2018)) €79 (to LCY, Jul 2017) €155 (to LHR, Mar 2017)
• EDI - £65 (Jan 2018 - from LGW), £70 (From LGW, Feb 2018), £60 (to LCY, May 2018), £70 (from LGW, May 2018), £69 (to LHR, June 2018), £59 (to LCY, Jul 2018), £69 (from LHR, Aug 2018)
• FAO - €119 (to LGW, Jul 2017)
• FCO - £139 (from LHR, Apr 2017), £89 (from LGW, Aug 2018)
• FLR - £89 (Nov 2018)
• FRA - £69 (to LCY Apr 2018) £49 (Oct 2017) / £49 and £50 (Aug 2017) /£49 (to LHR, Aug 2017), €109/145 (to LHR, Jan 2017/Feb 2017) / €79 (to LCY, Jul 2016). €59 to LHR (May 2017), £109 (from LHR, Aug 2018)
• GIB - £149 (Oct 2018), £149 (to LHR Oct 2019)
• GLA - £65 (to LHR, Mar 2017)
• GOT – £109 (Dec 2018)
• GVA - £129 (May 2017) £79 (Mar 2017), £89 (to LGW, Jan 2017) £129 (to LHR, May 2017), CHF99 (to LCY, Dec 2017), £139 (From LHR May 2018)
• HAJ - £90 (Jan 2017) £99 (to LHR, Jun 2017) £109 (July 2018)
• HAM - €69 (to LHR, April 2017) €79/£69 (from LHR, April/June 2017)
• HEL – £120 (Apr 2017) (from/to LHR €169, April 2018) £159 (August 2018)
• IBZ - £69 both ways (June 2016)
• INN – £79 to INN, €89 to LHR (Feb 2018)
• INV – £65 (Apr 2017), £79 (Jan 2018)
• IST - £149 (Jun 2017), £109 (To LHR, Jul 2017), $169 (to LHR December 2018)
• JER - £79 (Jan 2017), £79 (to LGW, Jul 2017)
• JMK - £239 (from LHR Jun 2018), £239 (to LHR July 2018)
• KBP - £179 (Jul 2017)
• KEF - £169 (Apr 2017). Note system offered £239 but contact centre staff got the cost down!
• LBA – £59 (both ways, Aug 2017)
• LCA – £219 (to LHR, Feb 2017)
• LED - £189 (Oct 2015)
• LIN – £129 (Feb 2018) (To and From LHR), £129 (May 2018 for Sep), £119 (Jan 2019 from LCY)
• LIG - £79 both ways (including Eastern operated in one direction) June 2018
• LIS – £145 (Jan 2017) £85 (to LGW, Feb 2017) £139 (from LHR Nov 2018)
• LPA - £199 (Dec 2017)
• LUX -£139 (Nov 2016), £105 (to LUX, Jan 2017), £59 (each way, Mar 2018)
• LYS - £120 (Dec 2016), £89 (March 2018), £89 (Nov 2018)
• MAD - €89 MAD-LCY (Feb 2016), £79 LCY-MAD (Jan 2017), £159 LHR-MAD (Apr 2018). €169 LHR-MAD (Mar 2018), £159 MAD-LHR both ways from HBO Y (Oct 2018)
• MAH - £129 (Jul 2017)
• MAN - £59 (October 2018) offered in both directions. Same price from LCY (Dec 2018 - both directions)
• MLA - €119 (Aug 2018)
• MPL - £130 (Mar 2017)
• MUC - £119 (Feb 2018)
• MJV - £70 (Nov 2016 from HBO, also Feb 2017 same price).
• MRS - £119 (ex-LHR, May 2018). £89 (Jul 2017), £109 (to LHR, Nov 2016 HBO, Weekend Daytrip ex LHR)
• MXP - £149 (from/to LHR April 2018) £129 (Jun 2017)/ €109 (to LHR, Feb 2017) £99 (To LHR, Aug 2017)
• NCE - £138 (May 2017), £125/149; £89 (to LHR, May 2017), £149 (from STN, Apr 2017) £89 (from LGW, May 2017, again June 2018) £69 (to LCY, May 2017)
• NCL - £59 (from/to LHR, Aug 2018)
• NTE - £80 (Mar 2017)
• ORY - £85, €89, €119 (Jan 2017)
• OSL - £129 (Apr 2017) £159 (To LHR, Apr 2017) £124 (NOK1379, OSL->LHR, Dec 2017), £129 (to OSL, Jan 2018 for May), £129 (May 2018 for Aug)
• OTP - £129 (Nov 2018) usually £202-239,
• PFO - £119 (Sep 2015)
• PMI - €205 (Mar 2016, LHR), £69 (from LCY, Jul 2017)
• PRG - £119 (Nov 2018)
• PSA - £170 (Apr 2017)
• PUY - £119 (Apr 2017)
• RAK - £99 ( May 2018, from LGW) £99 ( Oct 2018, to LGW), £99 (Nov 2018 LHR-RAK)
• RTM -
• SOF - £149 (Jun 2017), €185 (to LHR, Feb 2017),
• STR - £70 (Feb 2017) €115/£99 (to LHR, Jan 2017/Feb 2017) £109 (Either way Nov 2018)
• SVG - £99 / NOK 720 (Dec 2015),
• SZG -
• TFS – €139 (to LGW, Mar 2017)
• TIA –
• TLL - £60 (Mar 2017), £79 (Aug 2017 for Nov)
• TRN - €109 (to LGW Feb 2017)
• TXL – €120 (to LHR, Feb 2017), £129 (Feb 2018, ex-LHR), €129 (from LHR, Sept 2017), £129 (to LHR, March 2018 for April)
• UIP -
• VCE - £89 (Mar 2017), €109 (to LGW, Feb 2016), £119 ex-LHR (Apr 2018)
• VIE – £110 (Feb 2017) £159 (to LHR, May 2017) €129 (to LHR, April 2018) £129 (to LHR, from a Basic fare, Sept 2018)
• VRN - €109 (Jul 2017)
• WAW - £115 (Jan2017) / 475 PLN (£79) (Oct 2015) £109/139 (To LHR, Jun 2017)
• ZAG - €130 ZAG-LHR Nov 2015
• ZRH – £119 (To LHR, Jun 2017), £131 (Jan 2017) / £69 (from LCY Jan 2016) £69 (LCY July 2017), CHF189/£148 (To LHR, May 2018, Dec 2018)
• ZTH - £135 (March 2017)

Long haul routes from LON to North America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):

• AUS - WTP $229 (Nov 2015), CW £473 (Feb 2015)
• BOS - WTP £198 (Jul 2017), CW £352 ex-BOS (Jan 2018), CW £352 ex-LHR (Jan 2018)
• BWI - WTP $248 to BWI / WTP $256 to LHR (Mar 2017), CW $306 to LHR (Jan 2018)
• DFW - CW $850/£380 (Feb 2017/Mar 2017) £525 (Apr 2017)
• EWR - WTP $256 (Jan 2016) see also JFK
• JFK – WTP £279 (Oct 2018) and then down to £238 (Nov 2018) CW £359 (Jul 2017) see also EWR
• IAD – WTP £190 / £216 (Feb 2017), £269 (Nov 2017) CW $525 (Jul 2017) WTP $171 (May 2018 •• on an Avios booking)
• LAS – WTP £198 (Aug 2015) CW £416 from WT (Apr 2017)
• LAX - WTP £195 (Aug 2017), WTP £269 (June 2018)CW £540 (Feb 2015)
• MEX - WTP £235 (Jan 2017),CW £468 (Jan 2017). F £447 (Oct 2014)
• MIA - WTP £160 (Aug 2017), CW £420 (Jan 2017)
• OAK - CW £464 ex LGW (Feb 2018) and £508 (Oct 2018)
• ORD - CW £473 (Nov 2015)
• PHL - CW $551/$379 (Apr/May 2017), CW £525 (Feb 2016) F £575 (Feb 2017) CW £330 (Oct 2018)
• PHX- CW $1,080 (May 2017)
• SFO – WTP $310 (Nov 2015), CW $552 (offered Aug, for Dec 2017)
• SFO - CW $799 (offered Sep 2018 for Oct 2018)
• SJC - CW $900 (Mar 2017)
• YUL – CW £549 (Mar 2017)
• YVR - WTP £209 (Jun 2017), CW £595 (Jan 2017), CW £441 (Aug 2018)
• YYZ - WTP £168 (Aug 2016), CW £549/449 (May 2017)
• SEA - WTP $288 (Mar 2018)

Long haul routes from LON to South America and the Caribbean

(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):

• BGI -WTP £180 (Oct 2016)

Long haul routes from LON to Asia
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):

• BKK - WTP £229 / £240 (Aug 2016), CW £549 (Aug 2016)
• BOM – WTP £249 (May 2018)
• BLR – CW £350 (Sep 2017)
• DEL – WTP £189 (Jan 2017), CW £352 (May 2018)
• HKG - WTP £165/270 (Mar 2017), CW £486 (Jan, Apr 2017), CW £629 (Seo 2017), CW £820 (June 2018)
• ICN - WTP £152 (Sep 2016)
• KUL - F £649 (Feb 2016)
• NRT - WTP £207 (Apr 2015)
• PEK - WTP £165 (Apr 2016)
• PVG – WTP £200 (Mar 2017), CW £460 (Mar 2017)
• SIN - to LHR - CW £495 (Apr 2017)

Long haul routes from LON to Australia and Oceania
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):

• LHR-SYD – WTP £159 (Apr 2015)

Long haul routes from LON to Africa and Middle East
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):

• AUH – WTP £105 (Feb 2017) CW £425 (Jan 2017)
• CAI - WTP £109/155 (May 2017) CW £399 (from WT, Jan 2017)
• CPT – WTP £92 (Apr 2016)
• DXB – WTP £119/153 (Jul 2017) CW £425 (Feb 2017) WTP £127 (Aug 2017)
• JNB - WTP £229 (Feb 2016), CW £540 (Jan 2017), CW £510 (Feb 2017)
• KWI – WTP £100 (to LHR, Aug2017)
• MCT - CW £450 (March 2017), CW £522 (Sept 2017)
• RAK - CE £99 (Dec 2015)
• TLV - WTP £118 (May 2017) WTP £150 (April 2018)
• TLV - CW £120 (Sept 2015)

Long haul routes to LON
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):

• AUH – WTP £129 (May 2017); CW £425 (May 2017) WT - WTP £161 (Dec 2018), WTP - CW £161 (Dec 2018
• BGI - WTP £199 (Oct 2016)
• BKK - CW £399 (Jul 2017)
• BOS - WTP $189 (Apr 2015), CW $680 (Mar 2016), F $850 then $763 (Nov 2015)
• BOM - CW £499 (July 2016), CW to F INR 46,665, approx. GBP 530 (29-Jun-18 for 30-Jun-18 1.45am departure)
• DEL - WTP £209 (Jan 2017)
• DEN- CW £473 (May 2017
• DFW - WTP £255 (May 2017) CW $680 (to LHR, Mar 2017)
• DME - WTP £145 (Apr 2016)
• DXB – WTP £109 (Jun 2017), CW £350/425 (Mar 2017) WTP £150 (Aug 2017)
• EWR - CW £473 (Sep 2016) see also JFK
• GIG – CW £399 (Aug 2016), F £447 (Jan 2015)
• HKG – WTP £161 (Jan 2015)/ HK$2700 (Mar 2017)
• HKG - CW £599 (Mar 2015 for travel in April, also offered for May 2016), CW £540 (Jan 2017) CW £697 (May 2018)
• IAD - CW $780 (Jul 2017) CW £540/485 (Feb/Mar 2017)
• IAH - WTP £209 (June 2017), CW $850 (June 2017)
• JFK – WTP £157/£270 (Jan/Apr 2017), WTP $279 (Mar 2017), CW £296/315 (Aug 2017) F £525 (May 2017), F $999 (Jan 2016) see also EWR, CW £501 (Dec 18)
• JNB - CW £599 (Feb 2017)
• KWI - WTP £226 (Oct 2018)
• LAX - WTP £184, CW £599 (Apr 2016)
• MCT - CW £450 (Mar 2017)
• MCO - WTP £170 (Mar 2016) WTP £160 (Sept 2017)
• MEX - CW £447 (Apr 2016)
• MSY - CW £549 (Apr 2017)
• MIA - WTP £176 (Nov 2015, CW £420 (Jan 2017)
• NBO - CW £518 (Jan 2018)
• OAK - CW £480 (Feb 2018) and £508 (Oct 2018)
• ORD - WTP £189 (Feb 2016), CW £473 (Nov 2015) increased to £525 in 4 hours.
• PEK - WTP £198 (Apr 2016), CW £549 (Aug 2015)
• PHL- CW $579 (Apr 2017)
• PHX - CW $765 (Feb 2017)
• SCL - CW £425 (Apr 2017)
• SEA - WTP £207 (Feb 2016)
• SFO – WTP $310 (Nov 2015), $950/970 (Jan 2017), CW £477 (Nov 2017)
• SFO - F $950, then $855, then back to $950 two days before dep (Feb 2017)
• SFO - CW: $631 (Feb 2018 flight)
• SFO - WTP to CW $738 (6/22/18 flight)
• SIN – WTP £198 (Feb 2017), CW £495 (Jun 2017) WTP - £198 (Jan 2017)
• SJC - CW £809 (Feb 2017) CW $1,046 (Jun 2017)
• TLV - WTP £127-136 Jan 2017) $240 (Jun 2016)
• YUL - WTP £180 (Jun 2016) CW £449 (Mar 2017)
• YYC - WTP £189 (Aug 2016)
• YYZ - WTP £189 (July 2016), CW C$723 (Nov 2015), F £499 (Mar 2017)
• YVR - WTP £209 (Jun 2017)/C$459 (Aug 2017), CW £425 (Mar 2017), F C$900 (Mar 2016)
• SEA - WTP $319 (Mar 2018)

POUG terms and conditions can be found by clicking here.

just_starting

I've updated DUS and added IAH - looks like £400 to CW is quite a good deal...

Akoz

How often do people see POUGs on domestic flights...
Most of the time? or only some of the time?

corporate-wage-slave

At least half. Probably that percentage goes upwards if you book well in advance, you just have more goes at the relevant revenue calculation.

iamnibblypig

Not enough posts to edit wiki, and not strictly a POUG but was offered the following for April 2019 (Had to call up as was a holiday booking)
LGW-TAB WT-WTP £178
or
LGW-TAB WT-CW £648

TAB-LGW WT-WTP £128
or
LGW-TAB WT-CW £528

aks120

aks120

teledude

Seems expensive?

aks120

Travelling Inspector

TLV - LHR WTP £150 (Jan 2019)
can't edit the wiki

Brisbane Road

wilsnunn

Brisbane Road

mtikky

Have you tried picking Economy Plus on the outbound? It seems to not like it if you pick HBO on the outbound.