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BA multiple-use electronic digital baggage tags, introduced Jan 2019

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BA multiple-use electronic digital baggage tags, introduced Jan 2019

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Old Oct 23, 2020, 4:59 am
  #151  
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What route? Have you got your boarding pass? If there's a route where you can't check-in online then that could be a reason. Also go in the settings and check that your tag is still associated with your account.
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Old Oct 23, 2020, 5:03 am
  #152  
 
Join Date: Jun 2018
Programs: BA GGL CCR GFL / Marriott TFL Amb
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Yup route is MAN to LHR, checked in no probs, in club with luggage, tag is on the app and was working, tag option is showing unavailable and the option on the right hand side does not work
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Old Aug 28, 2022, 9:28 am
  #153  
 
Join Date: Aug 2022
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Question Requesting FlyerTalk Community Input Regarding TAG by British Airways

I would like to get the opinion of the community regarding the TAG - issued by BA. Is it worth it? If anyone has used it - how well (or not) did it work? Thank you!
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Old Aug 28, 2022, 9:35 am
  #154  
 
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https://www.flyertalk.com/forum/brit...an-19-a-5.html

Most people seemed to have either ignored them or given up on them, but some discussion in this thread when first introduced.

Maybe too many on this forum are hbo types.

Personally, i doubt i will fork.out 60 quid for one. Typical scotsman!!
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scottishpoet is offline  
Old Aug 28, 2022, 10:56 pm
  #155  
 
Join Date: Sep 2014
Location: DFW or GOT or...
Programs: BA Silver, Marriott GFL
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And given that there are now at least one other option that is wholly independent of the airline, BA either needs to flush it or improve it significantly in my eyes.

But that is my opinion, YMMV.

LcS
LCSinTexas is offline  
Old Sep 2, 2023, 9:47 pm
  #156  
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I managed to get this working a few times after COVID in 2020 but after that it was errors in the app whenever I tried it. BA customer relations were not very helpful at the time just giving me a list of suggestions that didn't work.

After giving up for a while I decided to revisit this recently and noticed that now there's no mention of TAG in the app. As we were promised a tag that would last for thousands of uses has anyone managed to either get a refund from BA for this or maybe some Avios as a sort of thanks for being an early adopter and giving it a go?

It was mostly pointless in the current form, but was supposed to support connections and RFID tracking (the hardware was already there) in a future update which could have been useful (although many use AirTags for this now). With support of more airlines (at least BA partners) and a facility to blank the screen so you don't have to detach it when using an airline that doesn't support it, I could see it being more useful in airports with large self service drop off areas.

There's a Dutch based company that's doing digital bag tags now and they have more partners signed up (including AS and QR): https://industry.bagtag.com/partners/airlines/ should BA jump on that bandwagon hopefully they'll not charge those with the current ones for replacements.
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Old Sep 3, 2023, 2:55 am
  #157  
 
Join Date: Jun 2014
Programs: BAEC Silver
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It took me a very long time, and lots of emails, but I eventually got a refund and sent them back. What a complete waste of time.
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Old Sep 3, 2023, 8:27 am
  #158  
 
Join Date: Aug 2007
Location: London
Programs: BA GfL & GGL, LH Sen, EK & VS Gold, Amex Cent
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Hah totally forgot about them! I had ordered like 6 for family in excitment. Don't think they were ever used, literally no idea where they are.

The Qantas system of having a bespoke permanent tag was great. Automatically routed if its on your bag and registered at checkin. Always seemed like such a great idea to me.
YClass is offline  
Old Sep 3, 2023, 10:25 am
  #159  
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Originally Posted by mcarbl
It took me a very long time, and lots of emails, but I eventually got a refund and sent them back. What a complete waste of time.
Did the refund come from BA or ViewTag (if they still exist)?
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Old Sep 3, 2023, 10:40 am
  #160  
 
Join Date: Jun 2014
Programs: BAEC Silver
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Originally Posted by layz
Did the refund come from BA or ViewTag (if they still exist)?
It was from ViewTAG. This was part of the problem - deciding who should refund me. I argued that I paid BA and so my contract was with them, but they said it was VT… eventually, VT refunded me once they’d received the tags back, posted to their overseas address at my expense. It was a con all round.
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