Can I help you

flyuk

I'd get fired for producing something like that without it being protectively marked as staff/commercial in confidence.

Interesting reading though.

bisonrav

Actually that's not a bad engagement score. The "how do you feel" column is a direct input and usually employees use this sort of thing to give their employer a direct kicking. I do. The engagement score is usually calculated via more subtle questions.

As has been said, mainly it creates a baseline to improve from. Posting it publically invites all sorts of misrepresentation, and with my people manager's hat on I'm not sure I agree with doing it. But I still looked

flatlander

Marking things as classified always prevents leaks, of course

82% of people still see themselves at BA in 3 years' time: they want to work in the aviation industry using their current skills and know the grass is even browner elsewhere.

Overall, it's looking pretty bad for people management in BA. If BA want to improve this, it shouldn't be hard to move it up a bit.

KARFA

that's not the current version anyway and certainly not the version used by the lounge agents anymore. There is a much more substantial later version.

Fluzz

Those are horrifying percentages. I would hate to be the person they put in charge of this. I worked for a BIg 4 where the whole department was as miserable as sin and still our staff survey scores were significantly better than that!

Worcester

No but it does make it easier for BA and their legal department to request they be taken down from sites like these.

flyuk

No it doesn't, but it does make it crystal clear that you will lose your job and might be sued if you are caught printing it, emailing it, saving it to USB or anything else likely to cause a breach of infosec.

Also, in my former guise as a journalist, my ethics would ensure that if I received a document marked as "Commercial in Confidence", I'd offer the company a chance to talk about it in the open. A collaborative article offers more future opportunities, releasing data without asking for comment first gets you blackballed. A former colleague of mine got our publication blackballed by a GPU manufacturer simply for publishing a photo of a chip with "RedactedCompanyName Confidential" on it.

As it stands it's a PowerPoint presentation slide, from an unconfirmed source, that is most likely to be genuine because of the reaction of the forum staffers.

newyorklondon

This is the more recent one I've seen (2016, 47 pages, including CIV data). There might be a more recent one though.

rockflyertalk

I wonder how many staff answered the survey and how many were sent it?

HIDDY

I actually think they're not too bad for a company that's been going through a transitional period for many years. Especially where it's involved staff cuts and putting in place less favourable working conditions. So I'm not at all surprised by these results.....about as predictable as England's forthcoming chances of winning the World Cup.

Woodbinerich

Transitioning from what to what?

FYI - I agree - I don't think they're too bad either..

bisonrav

The standard process is to send it to everyone, remind frequently, and put pressure on via managers for participation. Confidentiality will have been assured, and probably it will have been done through a third party. If there isn't high participation the results aren't very useful.

alanjhett

dare I ask what lounge access document, I dont think Ive seen that yet haha

edit: never mind found it

Raffles

You're suggesting that you would consider yourself a good boss if only 5% of your employees said they were 'happy' to work for your company when asked to fill in an anonymous survey?