Club World LHR CAI LHR - with pictures
#46
Join Date: Dec 2015
Location: London, UK
Posts: 26
Out of interest was this BA154 on 30/05? I was on CAI-LHR and go around due to a 4U missing his/her runway exit...
Pilot very calm and kept pax informed. Sadly not the case with a go around at LAX a few months ago...utter panic!
Pilot very calm and kept pax informed. Sadly not the case with a go around at LAX a few months ago...utter panic!
#47
Original Poster
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,533
#48
Join Date: Dec 2015
Location: London, UK
Posts: 26
#49
Original Poster
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,533
I though I would update the thread with the response from BA following an email with the pictures to customer relations.
I had a call earlier today and there were profuse apologies and assurances that the experience was not to their normal standards.
The offered a total of 2500 Avios per passenger per flight so a total of 20,000 for the family account. Pretty poor in my view.
I had a call earlier today and there were profuse apologies and assurances that the experience was not to their normal standards.
The offered a total of 2500 Avios per passenger per flight so a total of 20,000 for the family account. Pretty poor in my view.
#50
Suspended
Join Date: Mar 2014
Programs: Regarded as total and utter snob amongst the BAEC community.
Posts: 971
I though I would update the thread with the response from BA following an email with the pictures to customer relations.
I had a call earlier today and there were profuse apologies and assurances that the experience was not to their normal standards.
The offered a total of 2500 Avios per passenger per flight so a total of 20,000 for the family account. Pretty poor in my view.
I had a call earlier today and there were profuse apologies and assurances that the experience was not to their normal standards.
The offered a total of 2500 Avios per passenger per flight so a total of 20,000 for the family account. Pretty poor in my view.
Also it is good to see they called you directly and not just send you a standard email.
#51
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,971
What is the service pattern on the 345am departure from CAI? I am hoping to sleep, but will want to have breakfast, too. Is it a one-tray service or multiple courses? Served after take off or before landing?
I know ex-DXB is a longer flight, but the 2am departure is also curious to me...dinner after takeoff and breakfast before landing? Or is it just a one-tray snack after takeoff?
I know ex-DXB is a longer flight, but the 2am departure is also curious to me...dinner after takeoff and breakfast before landing? Or is it just a one-tray snack after takeoff?